25336601890 Kenmore Refrigerator - Instructions

I removed the shelves in the freezer, took out the five 1/4" screws and lifted off the cover. It was a simple matter of using a blow drier to remove all the ice, then unplugging the two wires and unclipping the thermostat from the upper cooling tube. Then clipped the new one on and reconnecting the two wires.

Works great!!!

Based on the website I decided it was most probably the defrost timer, and that was correct. I ordered it, watched the video, and two days later the part was at my door. Took the nut driver, removed 4 screws, then removed the old defrost timer, installed the new one, re-installed the whole plastic assembly with the four screws, and done!!! Couldn't have been easier.

All I had to do was remove the original support that was on the inside wall of the refrigerator, which I had to use pliers since there were broken pieces, and then I just snapped the new one into the three holes provided for this support. The crisper drawer works fine now. It literally only took about 1 minute.

Placed end cap on one end of rack and attached to one side of the door by applying hand pressure.
Inserted the other end of the rack into the end cap'
and again applied hand pressure to insert into slot, Repairs completed.

Removed the vent cover at the bottom. Removed the screws. disconected the harnes and put the new timer in. This was a very easy fix. Thank You!

Simply popped the new end caps into place with the old guard and now it is tight and secure. Easy Peasy. Of course all this is after the operator at PartSelect ordered the right part for me; I had ordered the freezer door end cap, not what I wanted. I received the correct part the very next morning. Returning the wrong part was a breeze too.

I used the tool at Partselect that in theory allows diagnostic of the problem to be repaired. The result was that more tan 90% of the time with the introduced symptoms it had to be the thermostat. I order the part, got it quickly and installed. It did not fix the problem. So, be careful with the diagnostic tool, because it is just based on what most people buy when they have a particular problem. Videos for installation are great. If diagnosis was better, this would be fantastic. In my case there might be a different problem.

attached the bar to the end piece and slipped it into the proper opening. Easy I ordered the piece one morning and received it the next morning. Great service.

Removed the back panel in freezer compartment with the nut-driver. Then I cut off old thermostat connections, and spliced in new thermostat connections (repairman had already replaced defrost timer, and said not to trust connectors included on wires-they failed often). Then I snapped thermostat itself onto cooler coil. So far so good, fridge is running at 35-40 degrees a week later. Thanks Parts-Select!!!

Had to remove all screws on rear back cover of freezer inside, unplugged refridgerator, uncliped thermostat, unpluged thermostat. Replaced thermostat with new one in the same location, and let defrost fulley. Reassembled, pluged in, and tested. All was good. But I did also replace timer at first part of the repair so I suggest you replace both at the same time.

Found the part on this site ordered and received part in 3 days. Took approx. 10 min to replace. Thanks for the quick service.

I snapped one of the end caps in, put the rack rail into the cap, placed the other cap on the other end, and snapped that end in. Because I received the exact parts needed, the entire repair took about one minute.

I watch the how to repair video on line and the repair went very quick and easy.It was just like the video,no hidden suprises.

I want to start by saying that I am female and want to let all females know that we can do home repairs! My story is not just about the repair but the wonderful customer service at PartsSelect.com. I have used them MANY times to order missing parts for appliances (I own rental property and tenants are always "losing" or breaking appliance parts). This particular time was the first time I received an incorrect part...not sure if it was my ordering or the wrong part was shipped. I contacted PartsSelect.com by email and got a REAL response within 24 hours. The customer service person who responded, immediately credited my account and "found" the correct part to order and less than 48 hours after my first email to them, my new part is already on it's way! I know it will only take minutes to finish my repair and am really impressed with their response time and professionalism when there is a problem. As a rental property owner, I will continue to use and recommend PartSelect.com.

I unsnapped the old clips from the bar, installed one end cap to freezer door, clipped other end cap to bar, slid bar into end cap installed in door then snapped other end cap into place. Repeated for second shelf bar as those end caps were broken as well. No tools were needed.