The tub was out of alignment and water fell behind it and onto the floor. My brother-in-law suggested my problem could be the tub balancing spring and when I moved my washing machine, there it was on the ground. The schematic does not show where it hooks up. So after I did what I thought looked right, the machine still did not work properly. Then I replaced the three suspension springs and that didn't solve the problem. I found a whirlpool "do-it-yourself" repair book at the library and was prepared to tear into the machine. However, I did not have the tub balancing spring in the correct spot at one end. It hooks up from one of the outer bracket to the back of the housing unit along between the legs. There is a hole that had rusted through. I simply drilled a new hole nearby and low and behold it works! Easy fix - the frustration was with the poor schematic.
3 online people recommended tilting the machine on the side and replacing the 3 suspension springs. Someone else recommended changing the tub pads. That is the wrong approach. It is actually easier to remove the case than turn the machine on the side. Once you do it once or twice it takes less than 2 minutes and it doesn't distort the suspension. You don't even have to disconnect the hoses. When I originally examined the machine lying on it's side I saw that the tub balance spring was still attached to the tub but the other end had detached. I looked for the place to reattach it. I found a place on the glide plate. Unfortunately this was the wrong place and the machine continued to bang away. When I realized that the spring had to be attached to the lower frame rather than the glide plate (one week of looking). I even wrote to the Repair guru. Once I found my mistake the repair took 5 minutes and no tools other than the phillips screwdriver to take out the 2 screws for the case. I replaced the tub balancing spring for good measure. The machine works great.
the tube when spinning the tub would shake so bad the washer would walk away from the wall but it will not happen anymore since I put the new spring on it runs great and this is not my first rodeo. Removed the outer part to timer controls then removed two screws then shell in front came off the body
