11088754792 Kenmore Washer Dryer Combo - Instructions

3 online people recommended tilting the machine on the side and replacing the 3 suspension springs. Someone else recommended changing the tub pads. That is the wrong approach. It is actually easier to remove the case than turn the machine on the side. Once you do it once or twice it takes less than 2 minutes and it doesn't distort the suspension. You don't even have to disconnect the hoses. When I originally examined the machine lying on it's side I saw that the tub balance spring was still attached to the tub but the other end had detached. I looked for the place to reattach it. I found a place on the glide plate. Unfortunately this was the wrong place and the machine continued to bang away. When I realized that the spring had to be attached to the lower frame rather than the glide plate (one week of looking). I even wrote to the Repair guru. Once I found my mistake the repair took 5 minutes and no tools other than the phillips screwdriver to take out the 2 screws for the case. I replaced the tub balancing spring for good measure. The machine works great.

When the belt broke my renter tried to fix it with duct tape and in the process the idler pulley either broke or somehow got lost. When I began to fix the dryer with a new belt,I discovered the idler was gone. SO, not knowing what it looked like was a problem. Going to the PartSelect web site I was able to see the exploded views of the whole dryer and pick out the right repair items. Really worked slick. Thanks. Allan W. Rutter

Basically I followed the great instructions provided on the Part Select webpages. I would consider myself to have more common sense than mechanical skill. I didn't want to have to keep going back to purchase more parts so I decided to buy the motor coupler (under $5), new clutch assembly (Under $30), new motor (under $160). The shaft on the original motor wore down to a cylindrical shape which should have been more of a rectangular shape to fit precisely into the motor coupler and provide the grip strength for the washer tub to spin. Usually the no spin problem is linked to a faulty motor coupler. I was glad that I had to removed the motor to reach the motor coupler because in my case the coupler had not failed. That is when I saw the motor shaft had worn. Since I had all the new parts I replaced them all and since 6/13/19 the washer is running like new. Oh, the problem was most likely caused by someone in my family "overloading" the wash machine one too many times over 11 years. Guy's / Gal's you can do this and save yourself from buying a new washer for between $850 - $1,200. My repair expense was under $240 including tax and next day delivery of my parts. Thanks Part Select !!!! Neil

!. Removed agitator from inside
2.Removed outside cabinet
3 Removed pump, motor, and transmission.
4. Slid the entire drive unit out of the tub from the bottom
5. Removed the clutch assy. and installed new.
6. Reverseed the procedure to re-assemble.

Followed the excellent video instructions. They say you can perform the repair without removing the enclosure, but when I saw how easy it was to remove it, it definitely improves the access and speeds the repair. Have a piece of wire handy to to hold the pump assembly out of the way. Installed new clutch kit and it runs like a champ.

We ordered both the motor coupling and the clutch assembly based on our troubleshooting, and because we figured both parts were inexpensive enough we might as well have them both. We initially thought it was the clutch assembly, but as we were taking the washing machine apart, we noticed that actually one of the bolts was missing completely and one had snapped in two. We then realized that the spin cycle problem was actually related to the instability of the motor because of the missing/broken bolts (they didn't even have washers!). All we had to do was replace the bolts and use a bolt extractor to get the broken bolt out, but we went ahead and replaced the clutch assembly as well for good measure. Everything ran perfectly after that! I was very skeptical to do the repair myself, but it really is easy, as long as you have someone with muscle to help out. You can also look up videos online that show you a step by step repair process for the clutch assembly, and I would highly recommend doing that so that you have a visual. It will make everything seem 100x easier.

Turn washer on its side unscrewed clamps used pliers to slide clamps off of two hoses connected to pump then took clips off that hold pump replaced with new pump and put new clips connected hoses and clamps on new pump turned it back upright job finished

First, I read the previous repair stories, so I knew what step to do first. So, first I took the hose off of the drain, then I removed it from the washer. And as the previous repair story stated, some water came out and I had a towel ready to catch the water that was in the hose. I threaded the clamp onto the new hose, pushed the new hose onto the washer, used the pliers to open the clamp to better clamp the hose onto the washer. Then, placed the drain hose into the drain pipe and it was done! Thanks for such a great site!

I watched the video from the web site, decided that pulling the whole case was more work than needed. I tipped the washer back at about 45 degrees so that I could get under it and braced it so that it would not fall back fwd. Put a medium cooking bowl under the pump, used a channel locks to remove the 2 spring clamps that where around the hoses and slide the hoses off and let the water drain into the bowl. Then used a medium straight slot screw driver to release the clips from each side of the pump and slid the pump off the shaft. If you turn the clips 90 degrees they will slip out and had to remove the upper clip to get the pump out. Lined up the pump and the shaft making sure that the flat side of shaft and pump lined up and slid it on. Reinstalled the pump clips and slid the hoses back on the pump slide the clamps back in place lowered the washer and test ran it for leaks. Great Job NO leaks. Whole job took me less than 30 minutes.

Followed the video instructions. Had no problems. The video was accurate.

REMOVE THE PANEL BETWEEN THE DRYER (above) and washer (below) two 3/8" metal screws. Remove the panel in able to remove the top panel of the washer. remove the top panel of the washer by releasing two screws in rear of washer, pull cover to front , unplug old lid switch. Put top panel on flat surface upside down. replace lid switch and replace the panel and BOB'S YOUR UNCLE. It is a lot easier than it seems.

Old door catch came out, new one slipped in. All works great.

My dryer started making a loud rumbling and clanking sound and I didn't know what was wrong.

First I pulled it away from the wall and disconnected the power cord. I loosened the four nut/screws across the top of the rear of the dryer with my adjustable wrench then removed them with the flathead screwdriver. Then from the front of the machine, pulled the top of the dryer towards me, freeing the top and removed it. I could see one belt towards the front of the machine that appeared to be intact. I plugged the dryer back in and ran it... It spun but continued to clank and rumble. I noticed a "groove" near the rear of the drum and didn't see a belt there so I assumed that I needed the rear belt and ordered a replacement. I WAS WRONG. It turned out that there is actually only ONE BELT on this machine, that in fact I needed replacement DRUM WHEELS.

Next, I unplugged the power cord again and then I removed all twenty some-odd screws from the rear of the machine... which was POINTLESS as it only gave me access to the heating element, so I replaced this and all the screws.

I then removed the inside top nut/screw from the front panel on both the right and left inner lip. The panel then lifted up and off of the machine...only connected at this point to the rest of the dryer by the wires.

I made a schematic of the wires and which color was connected where, and then only removed those that were necessary to detatch the front panel completely from the dryer (so I could easily replace them properly later).

I noticed at this point that the belt was still functioning (although was cracked and needed replacing soon anyways)...but that the bottom drum wheel had worn itself down on the inside (where it rests on the axle)...the rubber around the outside was still good... but the whole wheel needed replacing. The side drum wheel (same part number as bottom) appeared to be fine.

I ordered replacement DRUM WHEELS (they sell them in packages of two only).

When the wheels arrived, I got down on my hands and knees and noticed how the belt was connected to the drive spindle of the motor... by a spring levered plastic wheel... very simple. Push the spring lever towards the drive spindle of the motor...loosening the belt. Then removed the belt from the motor, relaxing the spring and the belt came off, hanging only around the drum of the dryer.

Without tension on the spring levered plastic wheel, it came off of the bottom of the dryer completely. (If your belt has broken, you most likely will find this sitting on the bottom of your dryer...I will tell you how to attach it later on in this story.).

I carefully pulled the sides of the dryer case apart and slid one side of the drum forward out of the case...then slowly slid the other side of the drum out of the case...gently lifting up and out...completely removing the drum from the machine....setting it aside.

The dryer (inside the case) was FILTHY. I got out the handheld vacuum and cleaned it all out (finding a religous medallion, an earring, and over $2.00 in change). I vacuumed the inner bottom, sides, motor, and took advantage of vacuuming the inside of the lint collector as well... cleaning it up nicely.

The bottom drum wheel was attached by a triangular plastic clip (on both sides of the wheel)...I removed the plastic clip carefully by gently prying it off with the flat edged screwdriver... being careful not to break it. There was a LOT of hair wrapped around the axle near the triangular clip and used the pliers to pull the hair off...then removed the bad wheel..then the plastic clip behind where the wheel was sitting...and the hair there as well. I cleaned off the axle thoroughly, then did the same with the other drum wheel (even though it looked fine, I replaced them both.).

I set the old side wheel aside with the old (still useable) triangular plastic clips. In the future if one of the wheels goes bad... I'll have a replacement that will get me by.

Then I slid one of the NEW triangular p

I order a new belt and I watched the video instructions on how to replace it, follow the instructions, removed the top and took out the dryer tumbler or can, found a broken idler pulley, order a new one, got it in about two days, replaced all the parts and now its working like a new dryer, I called several repair shops and I got estimates from $65 to $150, I spend less than $35 and it took me about 35 minutes to install and I got it fixed..

It was so easy... Pop out the old with flatblade screw driver and insert new piece... Works perfectly and looks better than the velcro strip I was using to hold the door shut...! Thanks for fast delivery and having the part available...

Regards,
JBL