11087402800 Kenmore Dryer - Instructions

My dryer started squeaking and I thought it was the drum rollers, so I bought a set. When I attempted the repair and got as far as removing the dryer drum and I decided to spin the shaft on the motor and that was where the squealing was coming from. I put the rollers on and reassembled the dryer. One day later the motor seized up. Ordered a new motor and installed it with no problems. The nut on the back of the motor ended up being a 20mm wrench. Motor cost me $105.56 and the maintenance kit (ps37308) (2 rollers,4 clips, button clip, new idler pulley and belt) cost $32.08. It cost a total of $137.64 in repairs with no labor costs and I accomplished it in under an hour. Minor handyman skills needed or find a friend who is handy. My dryer is 14 years old and now is running like new again. I used the 50% rule, if a repair exceeds 50% of the cost of a new machine, replace it, if the repair can be done for less than 50% of the cost of a new on, fix it.

Checked this site for most likely needed parts and ordered. Located full repair manual inside unit after removing lid. Followed instructions in manual to take apart and remove the drum; took pictures at each removal step and used pill organizer to keep screws in correct order and quantity. The metal cylinder in the center of the idler pulley had ground away so the idler pulley with bracket was replaced. (There was a lot of metal dust that had to be cleaned.) One of the rollers did not turn smoothly so that was also replaced. After putting drum back in, reversed the steps to reassemble and referred to photos to make sure did in correct order and did not forget anything.

After opening the bottom access panel, I found a lot of lint build up which is very flammable. I took my leaf blower and cleaned it all out. Then I just followed the instructions that came with the part. But be careful as the igniter is fragile. I broke the first one...

Unplug dryer from 220VAC outlet

Remove bottom cover panel, slip a flat blade screwdriver into each clamp, and bottom piece becomes removable. Pull forward and lift bottom cover piece.

Pull up top section from dryer frame. Disconnect dryer door off/on contact three wire switch by pressing plastic connector together. You may need a small flat blade screwdriver to seperate connector.

Remove two Torx (T15 head) screws in the far left and right corners of the front door panel.

Remove two screws underneath dryer lint screen, be careful to not let front door and front cover fall forward. The rotating dryer drum will now be loose.

Underneath drum, there is a cover panel over the dryer motor. Likely you will find a bunch of lint all about. This dryer had likely not been cleaned in many years.

Remove screws on dryer motor cover.
Remove panel. Likely, you’ll more lint about.
After vacuuming, use a flashlight and hand mirror to locate belt tensioner, back side of motor. If your belt is not broken, press down on the tensioner spring and remove belt from tensioner and motor. Inspect belt, replace if worn. In this instance the belt was well worn.

Slowly pull dryer drum forward, walking belt along as you bring drum forward out of the dryer casing.

At this point you have plenty of room to access the one bolt holding the tensioner, in this instance it was a 13mm socket. Be careful to remove the tensioner springs before removing the bracket. Your PartsSelect is an identical match to the original one.

Install new tensioner, tighten slightly, then put springs back on.

Reverse this entire process to get your dryer back together and back running smooth and quiet as it was when new.

This dryer was quieter than its owners remembered it being back when new 15 years ago.

Well worth saving the $ doing your own work.

Good luck on your repair endeavor!

Two Phillips screws, and 2 5/16 bolts and the dryer is open for this repair. Remove the drum and note the placement of the drive belt. Then using a pipe wrench grab the rear plastic fan housing, at the rear of the motor shaft, and turn the front of the motor shaft CLOCKWISE. If the Fan is ceased (as it was in my case) you will need to use locking vice grips (at least 3 or 4 between the fan blades to stop the fan blades from turning on the rear shaft.) while your turning the front of the motor's shaft. If done properly, you should have about 25-30 turns before the motor is free for replacement.
Once this is accomplished, mounting the new motor back into the dryer is a simple matter of reversing your steps. But keep note of the belt placement and the motor wiring placement before starting.

Take pictures along the way.
1. Remove lower front panel using screwdriver to lift up on tabs on top of panel.
2. remove door
3. unplug moisture sensor plugs
4. remove lint trap
5. on back of dryer, remove screws holding upper lid
6. slid up lid forward just a small amount, its hooked in towards the front of the upper lid. you will need to do this so you can can remove two screws under the lid holding the front panel of the dryer on
7. remove the front panel screws mentioned in step 6.
8. Remove lower front panel screws
9. remove front panel
10. reach into dryer at the bottom and release tension from belt pulley, sliding the belt off. (make a note of how the belt is routed around the drive and idler pulleys)
11. slide out tumbling drum
12. with drum removed, use socket wrench and socket to remove old idler pulley.
13. install new idler pulley
14. reinstall tumbling drum
15. slide belt back around tumbling drum, looping belt around drive pulley and around idler pulley.
16. When belt is installed, rotate drum a few revolutions to ensure belt rides correctly.
17. Reinstall front panel
18 slide top panel back into place and secure with screws from back
19. reinstall door
20. reattach moisture sensor plugs
21. reinstall lower panel

YOU NEVER SENT ME THE PARTS!!!
I had to drive to a parts store to find them. On January 17, 2024, I tried to call you when the parts did not arrive and your recording said there were no reps available and you hung up. WE CANNOT GET HELP TO CANCEL THIS ORDER. We have been going in circles with PartSelect and shipping. SO, how do I get my refund of the $107.26 for the parts that I never received!!

Very easy do it yourself repair, and saved at least $300.00. I watched a video and it took me less than 20 minutes to complete repair. Part fit perfect and I have already ordered another to keep as a spare.

I followed the video. So easy..

Checked fuse with Volmeter, had continuity (acted as a short) not the problem. Disconnected Hot Surface Igniter 2 Position connector to check resistance for a range of 50-300 Ohms of resistance with Voltohm Meter. Meter read open (High Resistance). Removed Igniter by unscrewing 5/16" hex nut on igniter plate assembly and noticed silicon carbide element was cracked in the middle. Ordered a new igniter and noticed assembly was required. Be careful here as igniter element is fragile, also do not touch it with your bare hands. You have to lay down on floor to reinstall igniter assembly and you might want to practice anchoring the defective igniter to gain confidence. Finally with slow movements anchored new igniter assembly and turned on dryer. Watched igniter glow heating gas valve and heating gas flame returned. Dryer fixed for a few hours of study online and cost only $24, plus learned how the gas dryer works.

remove top, front, drum, fan fan housing, replace motor

You tube and supplied video directions for the make and model. Follow step by step and the repair went easy. Worried when removing the dryer drum but it went smooth.

First used wet vac to get water out. Unplug electrical cord. Shut off water and unhook lines. Unhook drain tube. Flip over on side. Take belt cover off. two screws.
Took photos of parts removing just for re- install. Ordered parts from part select.com. Came in Two days. The dealer was on 12 days I gave up on them. I removed actuator two easy screws and pulled off electrical connection no tool needed. Then removed pump three longer screws Than other part. Make sure to label them in a ziplock baggie. Plus I removed hose clamp with pliers slide Back on hose and pull hose off. Then remove electrical connection on pump. If it makes you feel better label each with masking tape so I know where each connection goes. Then replace pump first with new one. Make sure you push it in hard then the screws. Don’t over tighten. Plastic parts break. Hook back up hose slide clamp back over fitting end with pliers. Hook up wire connector. Next hook up actuator. Two screws wire connector and your done. Put belt guard back on. Socks can get caught under washer get in belt and cause major issue. Then you need to reconnect water lines. Make sure hot goes to hot. Cold to cold. Drain hose hook back up. Plug in power cord. Now the fun part. Run a diagnostic and then calibration. See you tube videos it’s like 3 clicks to left then two to right with selector knob. Write down the exact amount of clicks and steps. It works. Be sure to turn knob 4 times to left to clear it like a combination lock. Don’t let the noises scare you it makes all
Kinds of sounds while calibration goes on.

Simply followed the video that accompanied the part confirmation. Removed the top and front of the dryer. Removed the drum and belt. Unbolted (1 bolt) the Idler pulley and bracket and bolted on the new one. Reversed the sequence of disassembly and tried it out. The only minor difficulty was slipping the belt over the idler pulley after the drum was in place. This is where a second set of hands might be helpful to hold up the drum, while the other person puts the belt in place. Other than that, this was a simple repair and probably saved a couple hundred dollars for about 1.5 hours of my time. Thanks for the video...it was right on point, and made the job much easier.

Ezee pezee lemon squeezee.