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11021252111 Kenmore Washer - Instructions

All Instructions for the 11021252111
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Water drained but would not spin.
Just watched the video. Take from a 63 year old. Who never fixed a washer. Thx a lot for the video it saved me a lot of money being on a fix income. and it was less than $ 10 that was included shipping.
Parts Used:
Agitator Directional Cogs
  • Ramona from MESA, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Agitator not moving
Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes
Parts Used:
Agitator Directional Cogs
  • Kevin from ALBUQUERQUE, NM
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Agitator would not agitate
Removed the agitator with a socket wrench and replaced cogs as directed in repair video.
Parts Used:
Agitator Directional Cogs
  • Daniel from Beaufort, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
2 of 3 people found this instruction helpful.
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Top part of agitator not working
I used a nut driver to remove the screw that held the to part of the agitator onto the bottom part. I then took out the worn out directional cogs and replaced them with new ones and re-assembled the agitator and was back in business. The agitator now works the way it should. Easy fix. The only negative part of this experience was that the shipping was twice as expensive as what the parts cost. Very fast shipping from PARTS SELECT .
Parts Used:
Agitator Directional Cogs
  • Roger from St. Albans, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Top agitator would not agitate
The repair was very simple. I removed the agitator cap with a small screw driver, removed the retainer screw with a socket set tool. I removed the top agitator, lifted the cam and removed the old worn directional cogs installed the new ones. I reassembled the agitator. All of 10 minutes.... Very easy
Parts Used:
Agitator Directional Cogs
  • Michael from Clarksville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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the top section of the agitator would not turn
First I came to this web site and discovered some directions from other customers. I then followed those directions to disassemble the agitator. I removed the softener cup by pulling up on the blue plastic retention ring. I then used a flat head screwdriver to remove the plastic cap by placing the screwdriver into the slot on the side and prying it off. Next I used a 3/8 socket and extension to remove the bolt which holds the agitator to the shaft. After the bolt was removed I pulled up on the agitator and removed it from the washing machine. To remove the upper section of the agitator, I placed it on the ground and holding the base with my feet, I pulled on the upper section. I then removed the dog ears, verifyed the problem and ordered the parts (dog ears). The parts arrived in less time than promised, were installed in about 5 minutes and I was back to doing laundry. When you reassemble the agitator, turn it upside down to install the dog ears so they do not fall out.
Parts Used:
Agitator Directional Cogs
  • joseph from san antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Top Agitator would turn
First, I unscrewing the single bolt which keeps the two part agitator in place (agitator bolt). Second, I pulled the entire agitator out from the machine. third, I then seperated the top and bottom parts of the agitator. forth, I removed the old worn out "Agitator Direction Cogs". Fifth, I then inserted the new Agitatpr Direction Cogs"s. Six, I reassembling the top and bottom parts of the agitator. Seven, I reinstalled the reassembled agitator back into the machine. Eight, after inserting and tighting up the agitator bolt with a socket rench, and tured the machine on, it work like it was new again. .
Parts Used:
Agitator Directional Cogs
  • EDWARD from CATONSVILLE, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Replaced cogs in agitator
Fabric softener dispenser simply lifts off the top of the agitator. Then, a flat head screwdriver, tucked anywhere under the edge of the cap, lifts/pries it off. Then drop a 1/2" drive extension(no socket as it simply is the extension itself) into the plastic "nut" and remove it while holding onto bottom of agitator with your other hand. Lift it out, replace the cogs and reverse for reassembly. Total time less than 5 minutes, including shipping was $10.50 for cogs - repair #4 completed thanks to the fine folks at PartSelect! PS - part arrived at my door less than 24 hrs after ordering it even tho I requested 2-3 day shipping.
Parts Used:
Agitator Directional Cogs
  • Allen from Simpsonville, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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The washer would walk across the floor
Watched the video. It was by far the easiest repair I've ever done. The washer is happy and stays in it place
Parts Used:
Washing Machine Suspension Rod Kit Tub Centering Spring - 2 Pack
  • William from BROOKFIELD, WI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
2 of 3 people found this instruction helpful.
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Washer hoses due for replacement
Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.
Parts Used:
Fill Hoses 5 Feet - 2 Pack
  • James from PINE MOUNTAIN, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
1 person found this instruction helpful.
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Washer did not spin. Broken bolt inside agitator. Needed to replace agitator.
Part ordered was incorrect even though your website said that it was correct when I ordered it. Part sent back. Have since bought a new washer. Your contact person to return part was very helpful.
Parts Used:
Agitator
  • carl from HUNTSVILLE, AL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
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Shakes and moves | Noisy
Followed video on your web site, and used that for ways to fix, good directions. If I was more organized it prob would of taken about an hour or less
Parts Used:
Washing Machine Suspension Rod Kit
  • Philip from BURIEN, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Washer shaking and banging loudly during spin cycle
Replaced the suspension rods
Parts Used:
Washing Machine Suspension Rod Kit
  • Dan from KISSIMMEE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Springs worn out on the suspension rods. (Noisy drum in spin cycles)
The video posted on this site will walk you right through the repair. Great service. Thanks!
Parts Used:
Washing Machine Suspension Rod Kit
  • Douglas from BEECH ISLAND, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Belt needed to be replaced
Took the Cover off and installed belt.
Parts Used:
Drive Belt
  • Raymond from BRISTOL, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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All Instructions for the 11021252111
76 - 90 of 396