11020642990 Kenmore Washer - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Direct drive pump was leaking
I watched the video from the web site, decided that pulling the whole case was more work than needed. I tipped the washer back at about 45 degrees so that I could get under it and braced it so that it would not fall back fwd. Put a medium cooking bowl under the pump, used a channel locks to remove the 2 spring clamps that where around the hoses and slide the hoses off and let the water drain into the bowl. Then used a medium straight slot screw driver to release the clips from each side of the pump and slid the pump off the shaft. If you turn the clips 90 degrees they will slip out and had to remove the upper clip to get the pump out. Lined up the pump and the shaft making sure that the flat side of shaft and pump lined up and slid it on. Reinstalled the pump clips and slid the hoses back on the pump slide the clamps back in place lowered the washer and test ran it for leaks. Great Job NO leaks. Whole job took me less than 30 minutes.
Parts Used:
-
Philip from DENTON, TX
-
Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Pliers, Screw drivers
8 of 8 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Broken water inlet syphon combined with missing feet was causing water to spill out of the washer
I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.
Parts Used:
-
Randy from Atlanta, GA
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:1- 2 hours
-
Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
17 of 36 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
noisy
-
clinton from selah, WA
-
Difficulty Level:Really Easy
-
Total Repair Time:1- 2 hours
-
Tools:Nutdriver, Screw drivers
8 of 9 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
banging noise during spin cycle, tub out of balance
I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.
Parts Used:
-
Russell from CHARLTON CITY, MA
-
Difficulty Level:Easy
-
Total Repair Time:1- 2 hours
-
Tools:Nutdriver, Pliers, Screw drivers, Socket set
8 of 9 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer would'nt spin
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.
Parts Used:
-
Dean from Poplar Grove, IL
-
Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Pliers, Screw drivers, Socket set
9 of 12 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Spider coupling between motor and transmission broken
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.
Parts Used:
-
Robert from Friendswood, TX
-
Difficulty Level:Really Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Nutdriver, Pliers, Screw drivers
9 of 12 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
No agitation, No spin, pump OK
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Parts Used:
-
Ernest from Midlothian, VA
-
Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver, Screw drivers
7 of 7 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Electrical burning smell washer stoped working
Replaced motor starting capacitor. Noticed water leak at pump and replaced pump
Parts Used:
-
Arthur from Statesville, NC
-
Difficulty Level:Really Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Screw drivers
11 of 19 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
I had a broken fabaric softener dispenser
The dispenser ring was loose due to the broken plastic dispenser. Replacement was too easy.
Removed the old, and snapped the new one in place. Took all of 1 minute. Now I'm back up and running
Removed the old, and snapped the new one in place. Took all of 1 minute. Now I'm back up and running
Parts Used:
-
Brian from Bridgewater, VA
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
7 of 7 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
water was overfilling
There was a hole in the tube that connects to the water level pressure switch...so we could have just bought a new tube but we replaced the whole thing anyways. This job was easy up until we had to take the hose out and we had to remove the back cover. But works great now =-)
Parts Used:
-
Fely from el cajon, CA
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
9 of 14 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer would sometimes not go into spin cycle. Opening and closing lid would put it into spin.
Removed end caps on control panel, removed two screws, lifted the control panel and rolled it back out of the way.
Undid clips and wire connection and pulled the cabinet off. Replaced the switch and put everything back together.
Easy job but helps to have two people to get the cabinet back on right.
Undid clips and wire connection and pulled the cabinet off. Replaced the switch and put everything back together.
Easy job but helps to have two people to get the cabinet back on right.
Parts Used:
-
Donald from Toopeka, KS
-
Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver, Pliers, Screw drivers
7 of 8 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
top agitator would not operate
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
Parts Used:
-
Larry from Edgewood, TX
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Socket set
8 of 11 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Lid Switch Screw Mounts Broke
I had to unscrew 2 screws that held the control panel, then remove the 2 end caps, remove 2 screws that held the control panel to the washing machine. I then lifted the control panel and leaned the lower case forward. All this to get access to the ground screw for the lid mount. It sounds like a lot, but actually it was quite simple. I replaced the old switch with a new one and put everything back together just like new. No extra screws or parts that I could not remember where they came from. Thanks Parts Select. Reading the comments from others helped me to realize that I could do the work without worry. The only problem I had was ordering the correct part. That did not happen until I got the correct part number from the old part.
Parts Used:
-
Leo from Compton, CA
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers
7 of 8 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ground prong on power cord was broken
Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.
Parts Used:
-
RONALD from PORT ORCHARD, WA
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Pliers, Screw drivers
10 of 17 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
washer not draining
-
maria from san Marcos, TX
-
Difficulty Level:Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Pliers, Screw drivers, Wrench set
8 of 12 people
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!