11020372710 Kenmore Washer - Overview

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Washer Drain Hose – Part Number: W11244231
$37.25
In Stock
Washer Drain Hose
★★★★★
★★★★★
(4)
Part #W11244231
The drain hose carries used water from the washer to your house drain.
Hose Clamp – Part Number: WP285655
$15.68
In Stock
Hose Clamp
Part #WP285655
This hose clamp is sold individually.
Washer Washplate Screw – Part Number: W10752187
$12.05
In Stock
Washer Washplate Screw
Part #W10752187
Dryer Screw – Part Number: WP90767
$10.40
In Stock
Dryer Screw
Part #WP90767
This screw is sold individually.
Agitator – Part Number: W11550891
$114.95
In Stock
Agitator
★★★★★
★★★★★
(4)
Part #W11550891
This agitator assembly is a key component in many washing machines, designed to rotate back and forth during the wash cycle to help loosen dirt and stains from clothing. It features a central shaft with multiple fins that create friction between garments for effective cleaning. If the agitator fails to move properly or produces unusual noises such as grinding or rattling, it may be damaged and require replacement. A faulty agitator can also lead to uneven distribution of clothes and poor wash results.
Lid Lock Assembly – Part Number: W10810403
$112.36
In Stock
Lid Lock Assembly
★★★★★
★★★★★
(5)
Part #W10810403
This lid lock assembly is designed for use in various top-load washing machines and serves as a critical safety feature. Located beneath the washer lid, it includes the locking mechanism and wiring harness that work together to prevent the lid from opening during operation. This helps protect users from exposure to moving parts, hot water, or detergent spills. If the lid lock is faulty, the washer may fail to start or stop unexpectedly mid-cycle. Replacing the assembly is essential to restore safe and reliable performance. This OEM part is sold as a complete unit and is compatible with a range of washer models.
Gearcase – Part Number: W11393685
$388.26
In Stock
Gearcase
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★★★★★
(9)
Part #W11393685
If your washer isn’t spinning, agitating, or cleaning clothes like it used to, the gearcase might be the issue. This part powers the agitator and spin basket, helping your machine run smoothly. It fits many Whirlpool, Maytag, and KitchenAid models and can fix problems like loud noises or a washer that won’t spin. Be sure to unplug your appliance before starting the repair.
Washer Hose Clamp – Part Number: WP356138
$15.07
In Stock
Washer Hose Clamp
Part #WP356138
This clamp helps to prevent leaking by holding the end of water hose in place.
Washer Screw – Part Number: W11404293
$30.40
In Stock
Washer Screw
Part #W11404293
Sold individually.
SLIDER – Part Number: W10734521
$60.45
In Stock
SLIDER
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(2)
Part #W10734521
This clutch slider kit is part of the transmission system in select washing machines, helping control the movement and speed of the agitator during wash and spin cycles. The kit includes a clutch band, slider, and lock ring, and allows the machine to start, stop, and shift speeds smoothly. If worn or damaged, it can cause issues like noisy operation, difficulty spinning, or failure to start properly. Replacing the kit restores proper function and helps maintain efficient performance.
CLUTCH – Part Number: W10754448
$156.31
In Stock
CLUTCH
Part #W10754448
This clutch assembly is designed for use in top-load washing machines, where it plays a crucial role in engaging the transmission during both the agitation and spinning cycles. If your washer is experiencing issues such as failing to agitate or spin properly, a worn or faulty clutch may be the cause. Replacing the clutch requires accessing the underside of the washer, and basic tools such as a socket wrench and screwdriver will be needed for installation. This component is sold with a single securing screw and is intended to restore proper mechanical function to your appliance, helping ensure smooth and efficient operation during wash cycles.
Impact Absorber – Part Number: WP8564458
$14.95
In Stock
Impact Absorber
Part #WP8564458

Questions And Answers for 11020372710

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Tracy - For model number 11020372710
March 26, 2020
I had a service tech come out and he ordered a valve, water inlet to replace the one on my machine. That was a week ago and i need my washer. I wanted to see if i could just order the part myself and get it here any faster
Chris Boyle Profile
Hi Tracy, Thank you for your question. The part number listed under your model number for the water inlet valve is PS12349461. This part is on order, which means it is not in stock but we have placed an order for this part with the manufacturer, we are awaiting delivery. On order items usually ship in 7 - 10 business days. To place an order for the part you may order it either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 and anyone will be happy to assist you. We hope this helps. Thank you and have a great day.
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Brad - For model number 11020372710
August 23, 2023
Today, my washer didn't power on when I touched the sensor. Nothing. No sounds, no lights. I've unplugged it for a minute to try and reset the motherboard. I've checked the breakers and the outlet and they are working as expected. I've read that only the motherboard shorting out would cause this. Does that sound reasonable? And how hard is it to change the motherboard?
Chris Boyle Profile
Hi Brad, thank you for reaching out. It sure does sound like the control board has gone bad. Part number PS12074702 is what you need. Usually pretty simple to install. We hope this helps.
$473.05
Special Order
CNTRL-ELEC
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Barbara - For model number 11020372710
November 9, 2022
Final rinse and spin on any cycle of the washing machine is not working. Even the clean washer cycle works until it gets to the last rinse and spin.
Chris Boyle Profile
Hello Barbara, thank you for contacting us. We would recommend checking the following parts to fix your issue: Drain Pump Filter, part number PS11750500, Drain Pump, part number PS11738156, and Control Board, part number PS12074702. We look forward to hearing from you if you need assistance with placing an order through our 7-days-a-week customer service. We hope this helps!
$178.67
In Stock
Water-Pump
$78.75
In Stock
Lint Filter
$473.05
Special Order
CNTRL-ELEC
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Jo - For model number 11020372710
March 22, 2023
What size is this washer?
Chris Boyle Profile
Hi Jo, thank you for contacting us. According to our research, this washer is 4.7 Cu. Ft. The dimensions of this washer are: Depth, 29", Height, 37", Width, 27.5". We hope this information helps!
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Common Symptoms of the 11020372710

How this model fails, and the parts that fix it.

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Loud grinding noise when the washer was in use.
70 of 85 people found this instruction helpful.
  • Charles from STARKVILLE, MS
  • Easy
  • 1- 2 hours
  • Nutdriver, Screw drivers, Socket set
1.) disconnect power to your washer. Turn off water supply and disconnect from the washer.

open the washer top and remove plastic cap from the wash plate

2.) using 7/16 socket, remove bolt from the wash plate. If you can't remove it with a socket , I recommend using impact wrench.

3.) remove wash plate ( you might need to spray penetrating oil or wd40 inside the bolt hole to loosen it.
Check to make sure the wash plate gear grooves are not worn down, if they are, replace it.

4.) using your Maytag specific spaner nut wrench, remove the spaner nut from the shaft of the gear case. This should be right underneath where the wash plate was. If you can't turn it by hand , use a rubber mallet or hammer to encourage it.

5.) some people remove the wash basket at this point. I don't think it is necessary.

6.) close your washing machine. Tape the top closed to keep it from flying open. Tilt your washer back and prop it up where you have access to the underside of the washing machine.

7) remove motor rotor bolt and pull rotor off of the motor.

8.) disconnect the two wire connectors that supply power to motor. using a socket, remove bolts that are keeping motor attached to the gear case.

9.) Now that the gear case is all the is remaining on the underside, you can remove the 4 bolts that are holding the gear case to the washer. Now try to pull gear case out.

10.) if gearcase will not pull out, lower washer back to upright position. Spray penetrating oil or wd40 around the shaft of the gearcase and allow it to sit for 5-10 minutes. Using a hammer, lightly tap on the shaft of the gearcase and it should now fall out. ( you might have to apply penetrating oil again, or apply more force with the hammer.

11.) reinstall motor to new gearcase. Insert new gear case to the washer. Reinstall bolts and reconnect power supply wires.

12. ReInstall spaner nut inside the washer, reinstall wash plate.
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Washer making noise on spin cycle
20 of 29 people found this instruction helpful.
  • Roy from MAYNARDVILLE, TN
  • Really Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers
Removed two screws on back of lid to raise top removed tub one bolt and one spanernut pulled tub lowered top reinstalled screws laid washer down to get to bottom of washer unplugged wiring removed four bolts pulled gear box and motor removed motor from gear box installed motor on new gear box reassemble washer
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Clicking Noise When Agitating
18 of 23 people found this instruction helpful.
  • Chad from SAINT AMANT, LA
  • Easy
  • 30 - 60 mins
  • Socket set
- Shut off power to the washer
- Removed cap on top of agitator
- First, I tried using a ratchet set to remove the bolt that is inside the agitator at the baseplate. Tub would spin when I tried this method, so I used an air impact with long extensions. One press of the impact and the bolt loosened.
- Tied a pair of shoelac es together and stuffed them inside the seam around the agitator baseplate. I put the shoelaces half way around the baseplate. Get it in the seam then with two hands, each with an end of the shoelace, pull up on the baseplate. Success!!
- Installed the new agitator with base plate and then used the ratchet set to tighten the bolt. Didn’t want to take a chance on stripping the bolt inside the agitator with the air impact when tightening.
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