Slide Rail Holder Kit - Left and Right Sides Specifications
If your freezer drawer isn’t sliding like it used to, this slide rail kit can help. It includes both the left and right rails to get your drawer moving smoothly again. Easy to install and designed for a perfect fit, this kit is a simple fix for worn or damaged rails. Just wear gloves during installation to protect your hands. If the drawer sticks or feels uneven, it’s probably time for a replacement.
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Troubleshooting
This part fixes the following symptoms:
Door won’t open or close
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric.
Part# WR49X20767 replaces these:
WR72X10297, WR72X10298
Customer Reviews
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★★★★★
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★★★★★
★★★★★
Rob P - May 14, 2021
Verified Purchase
Easy Installation
The part was very easy to install ... just 5 screws per side. A picture would have helped during ordering as I had to go to the OEM web site to confirm that it was the part I needed, by cross referencing OEM part number with the PartSelect parry number.
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Customer Repair Stories
Average Repair Rating: 4.4 / 5.0, 1 reviews.
What's this?
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The ball bearings on the track of the freezer draw jammed and bent because of a loose track screw.
Besides the obvious of emptying the freezer of all food, removed the basket, then the draw front (front panel w/handle.) removed each track and replaced before doing the other side.
Other Parts Used:
Steve from COMMACK, NY
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
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Questions and Answers
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6 questions answered by our experts.
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Joe
November 29, 2017
Does this part come with both left and right door rails for freezer
For model number Gfss2keycss
Hi Joe,
Thank you for your question. Yes it does. I hope that helps. Good luck with your repair.
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Scott
June 12, 2019
Does this price include part 27 and 28 so right and left side rail holder? Thanks
For model number PFSS2MJYISS
Hello Scott, thank you for your question. This Slide Holder Kit includes both the right and left side (27 and 28 on the schematic).
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Ron
July 27, 2021
Does this come with plastic piece and sliding rail? Also is it both the left and right? Is it possible to just buy the plastic pieces because my metal rails are fine the plastic just broke.Thank you
For model number GFSF2HCYCWW
Hi Ron,
Thank you for your question. The plastic piece is included with the rail and the kit includes both the left and right sides. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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Sabrina
February 21, 2023
Does this kit come with the right and l'est rail for this price ?
Thank you
Hi Sabrina,
Thank you for your question. Yes, both the left and right side rail holders are included. If you would like to place an order for the kit, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
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Sheila
April 20, 2025
Are these rails compatable with my model...GDRSOKBXFRSS? Does this product include both the metal portion amd plastic portion of the rail system?
For model number GDRS0KBXFRSS
Hi Sheila,
Thank you for your question. The part number for the slide holder kit is PS9863834. We hope this helps!
How many screws must I remove to get the assembly out? Is there more than 1 torn head screw holding the metal rail portion in?
For model number GFSS2HCYCSS
Hi John, thank you for your inquiry. Yes, the slide rail assembly is held by one screw. You will need to remove the screw to replace it. Glad to be of help!
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