Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Simon C - February 16, 2022
Verified Purchase
Easy repair, simple part switch
This part in a very reasonable time frame, was an exact match which made it a very simple and easy repair
★★★★★
★★★★★
Gloria S - June 26, 2021
Verified Purchase
Exact part we needed. Easy fix using the video on your site!
The part was the perfect fit. Ordered item and arrive next day! Very happy... appliance is working great - replaced this part along with the Drain Pump and Motor assembly. Very happy!
★★★★★
★★★★★
Jim K - February 4, 2022
Verified Purchase
Quality OEM product at excellent price
OEM part in perfect condition, very fast shipping. I’ve used Partsselect on numerous occasions over the years and never been disappointed. Whether you place the order online or over the phone, the experience is always excellent!
★★★★★
★★★★★
Edward W - June 22, 2021
Verified Purchase
Very easy to repair
The parts that I receive all the time from Parts Select are always correct, perfect quality of parts, always delivered in a short time,love you guys again.Thanks, problem fixed again,
★★★★★
★★★★★
Jubin P - November 4, 2020
Verified Purchase
Just what I thought I needed
The part came quickly after ordering. The video was helpful. The easiest way to change it is actually to turn the machine on its side. Taking the rubber boot off without the special spring tool works. It is impossible to get it back on though so that is another purchase. Unfortunately, this was not the cause of my leak which is now still under investigation (read: back to being ignored)
★★★★★
★★★★★
Tom H - September 15, 2021
Verified Purchase
Part fit perfectly
This was the exact part. Reasonable price, fast shipping, helpful videos. Can't ask for more.
★★★★★
★★★★★
Serge D - May 14, 2023
Verified Purchase
I was very pleased with the good service
Flawless.
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Customer Repair Stories
Average Repair Rating: 3.4 / 5.0, 4 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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leaking tub-to-pump drain hose
Pull washer away from wall. Unplug cord and remove drain hose from receptacle. Remove 4 screws holding panel to rear of washer. Squeeze and slide back hose clamps on each end of drain hose and loosen center clamp with screwdriver. Remove old hose. Reinstall new hose in reverse order using existing clamps. Re-install back panel.
Other Parts Used:
Leslie from STOWE, VT
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
51 of 71 peoplefound this instruction helpful.
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Puddle On The Floor
Had a puddle on the floor under the washing machine. While I couldn't definitively confirm the source of the leak, I suspect it was the drain pump. As such, I replaced the drain pump and the drain hoses (one of those 'while you're in there' things). The toughest part of the whole job was moving the washer away from the wall. I was able to leave the water hoses connected and just unplugged the electrical cord. Watched the YouTube video regarding the replacement and it was exactly what I needed. Just take your time and make sure everything fits together without force. In addition to the pump and the hoses, I had some drum shocks that I had previously purchased, but never installed. Replaced them at the same time. Everything fit together as expected and the washer works great. No leaks and reduced vibration. Good for another 15 years - hopefully.
I tipped the right side of the washer up 9.5 inches using two 2x4s and I was able to remove and replace the old hose with the tools described.
Other Parts Used:
James from Castle Rock, CO
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
1 personfound this instruction helpful.
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A leak was created via puncture of metal part of bra that fell out.
Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.
Other Parts Used:
Travis from Marietta, GA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
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Questions and Answers
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6 questions answered by our experts.
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Becky
June 4, 2019
Is there a way to check the drain pump to determine if its the culprit for the water not to drain. When filter removed water pours out from there just can't get it all to drain out due to no drain , no spin.
For model number WM3250HRA
Hello Becky, thank you for writing. The first thing to check would be if the impeller spins or not. If the impeller does not spin, then the Drain Pump is faulty. You can also test the voltage of the Drain Pump with a multi-meter. It needs 120 volts to run correctly. We hope this helps.
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Mike
February 28, 2019
How do you remove front panel so i can replace water guide hose as itunes do not cover newer models
For model number Wm5000Hva
Hi Mike,
Thank you for your question. There is a video listed with the part on our website that you may reference on how remove the front panel. I hope this helps. Thank you and have a great day!
3 people found this helpful.
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Beth
January 31, 2023
Is there a way to determine the source of my leak without taking the front panel off? Water drips underneath from the front edge center (under the drum) and left (under the tub-pump drain). With the top off, I can't see any water drips, so it's not anything with water intake. I'm thinking tub to pump hose or gasket around the door.
For model number WM2050CW
Hi Beth,
Thank you for your question. Based on your description, the leak is likely coming from the area around the pump. To verify exactly where it is coming from, you will need to remove the front panel. If you have any questions, please let us know. We look forward to hearing from you!
2 people found this helpful.
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Paul
March 22, 2023
Description does not talk about the part of the hose that also goes to the back o the machine!!
For model number WM3670HWA
Hi Paul, thank you for reaching out. We have found a relevant video for your assistance. You may need to watch the video from the seventh minute onward. We hope this helps!
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Alan
September 15, 2023
Machine was not draining and pump has been replaced. No that I have seen it run, it will not will not switch to spin and still will not drain.
For model number WM2250CW
Hi Alan, thank you for reaching out. Based on our research, you may need to check the drain hose, part number PS3527285, as it could be kinked or clogged with debris from your clothing. You may need to replace it to fix the issue. We hope that helps!
Cleaned drain filter and it was full of pieces of plastic, cleaned and put back now water pours out when washing… what could be broken in there causing leak?
For model number Wm2455hw
Hi Sandra, thank you for your question! There is a black rubber "O" ring under the screw cap, which provides a watertight seal when the cap is screwed on tight. Check that it is not split, cracked, or worn, creating an imperfect seal when the cap is screwed on so that the water can get through. If it is broken or damaged, you will need to replace it with part number PS3522306. Please reach out to customer service if you need help placing an order. Glad to be of help!
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