Hinge Arm Link WD14X10009

First I had to unscrew screws under the counter then pulled built in dishwasher out from under the counter, attached hing arm link to right side bracket on door, and the other end I attatched to a spring at the back of the unit. Thats it! and pushed the dishwasher back into place. All back to normal....by the way Im a 67 yr old great grandmother...

The repair itself was simple. I replaced the broken plastic pulley and the cable attached to the door and spring because one end was bent. I also had to remove the fitting that held the pulley in place. In order to access the spring, I had to pull the dishwasher way out and that required disconnecting the water supply, the drain tube, and the electrical wiring! Then I had to reconnect everything. So although the repair took less than 30 minutes, the rest of the work took a couple hours.

Squeeze the new link to the cable hook with pliers while locking the vise grip to the cable for easier handling. Then, using the vise grip on the cable, hook the other end of the link to the dishwasher door hook

See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.

I removed the anchor screws at the top of the dishwasher, and the screws holding the bottom kickplate in place. I pulled out the dishwasher 8-10 inches to expose the cables where the plastic hinge arm links are installed.
On mine, there is a steel cable with a hook crimped on the end. The hinge arm link doesn't slide out of this crimped hook easily as-is, the opening is too small. I removed the old link pieces by breaking them, but I couldn't get the new hinge arm links installed without filing the opening of the hook to accept them more easily.
The demo installation video doesn't show this spring-cable-hook-hinge link configuration, so it was a little more involved than I expected. I would have packed my metal file if I had known this would be an issue. I replaced both sides while I was in there, and the remaining good one was pretty brittle. I was glad I took the time to do both. I had to file both sides to install the new links.

The dishrack rollers were easy to install.
The rack slide end caps from the factory were difficult to remove and reinstall without some pliers and elbow grease. The replacement part was much easier to install.

Removed dishwasher from under counter. Removed both cable pulleys and bushings. Threaded new cables and remounted pulleys and bushings. Finally stretched springs onto cables. Checked counter balance and reinstalled dishwasher.

Used Phillips screwdriver to undo brackets that keep dishwasher in place. Pulled out dishwasher from underneath the counter. Placed hinge arm in spring, hooked spring onto clip, placed hinge arm in clip. Put back dishwasher under the counter and screwed in place. Took all of 15 minutes. Saved 185.00 for service call.

First, remove the bottom front covers (two parts four screws). Second, remove the two screws at the top that secure the dishwasher to the counter. Third, gently pull away the dishwasher from underneath the counter just far enough to see and be able to remove the door spring(s) - one on each side. Fourth, remove the existing hinge arm link(s) if not already broken off, replace with the new one(s). Note that the door hinge goes on the door (front) side of the spring and the other side fits into a groove on the door arm - the other end of the spring attaches to one of the 3 available holes on the frame at the bottom. It would be a good idea to replace the hinge arm links on both sides even if only one is broken. Make sure that the door has the right tension (each spring can be hooked in 1 of 3 holes to adjust the tension). Then gently push the dishwasher back under the counter. Finally, replace the screws under the counter and replace the covers on the bottom front. All of this should take no more than 15-20 minutes. This was an easy job!