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★★★★★
★★★★★
Slawomir K - May 24, 2022
Verified Purchase
Easy repair
good quality part
★★★★★
★★★★★
Dmytro B - February 15, 2019
Verified Purchase
Right parts for the job
Fast delivery. Parts as described. Perfect fit. OEM quay.
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Customer Repair Stories
Average Repair Rating: 2.7 / 5.0, 3 reviews.
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Boyfriends freezer door wouldn’t shut completely
I got really tired of taking food out covered in icicles and stabbing a huge block of ice out of the bottom. Turns out all he needed was a little wheel with cogs and I looked up the sticker model number on this site and clicked the part of the fridge. So simple, wish I would’ve done it sooner.
Other Parts Used:
Megan from NORFOLK, VA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 4 peoplefound this instruction helpful.
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Empty box sent with no part!!!! No customer service help because of covid
No product was sent in the box for the shaft I received an empty box from them cannot perform any repairs because I got no product from this company. Called customer service said due to Covid no customer service available when online and receive no customer service no refund no product no help
Checked Video online. Had to remove the 2 snap on track/gear covers. Pry out the gear with screwdriver and the gear bearing unit. Align the flat side of the bearing unit and snap in. Position the cut teeth on the gear to match original and snap into the bearing. Insert the connecting rod into the long shaft gear and then push back into the short shaft gear. The video said to remove the drawer front but I did not and don't see that it necessary.
Other Parts Used:
Wayne from Red Banks, MS
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
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Questions and Answers
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6 questions answered by our experts.
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Dana
November 2, 2017
How do I pop the old broken one out and install the new gear. Thanks
Hi Dana, Thank you for the question. After you remove the bins from the drawer, you will need to remove the bar. After the bar is removed you can use a flat head screw driver to pry the old gears off. Then insert the new gear into the hole and replace the bad and bins. Hope this helps!
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Theresa
August 13, 2019
Tab on the left side of the deli-fresh drawer came off. What do I order to replace that
For model number MF12569VEM1
Hello Theresa, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11738134. Hope this helps!
Hello Dana, Thank you for the question. You just need to remove one side at a time. Just grip one side and flex it a bit while pushing towards the other side and it will pop out of the gear. Hope this helps!
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Tim
April 9, 2018
I struggled to remove the bar between the freezer door gears, but it wouldn't release. Any suggestions? It moves slightly in the gear with the longer stem, but no movement in gear with short stem. Thanks.
For model number Jfc2087hrs
Hi Tim,
Thank you for your question. Normally, sliding the support rod out of the gear with shorter stem to usually allows you to remove it. Try applying some pressure by pushing on it on the rail side where the shorter stem is to see if this allows you to remove it. I hope this helps. Thank you and have a great day!
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Terry
November 20, 2017
My freezer door becomes difficult to close after about 12 " and i can't tell why ?
For model number GX5SHDXVBO3
Hi Terry,
Thank you for your inquiry. If the freezer drawer is difficult to close there may be an issue with the drawer sliderails or the gears. I hope this helps. Thank you and have a great day!
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Tom
September 20, 2023
The ice drawer does not roll out easily.
For model number KFCS22EVMS00
Hi Tom, thank you for the question. If the drawer does not roll out smoothly, you may need to replace the drawer gear kit, part number PS2003866, as it is most likely faulty. Let us know if you have further questions!
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