See part 4 in the diagram
( Grid squares measure 1x1 inch )
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CNTRL-ELEC W11603811
$343.64
In Stock
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Need help finding your model number?PartSelect Number
PS16744839
Manufacturer Part Number
W11603811
Manufactured by
Whirlpool
Product Description
CNTRL-ELEC Specifications
Restore your washer’s performance with this genuine electronic control board, responsible for coordinating the appliance’s wash and spin cycles. Compatible with a wide range of models from Whirlpool and related brands, it’s an ideal solution for issues like cycle interruptions or failure to start. Before ordering, confirm your washing machine’s model number to ensure proper fit, as control boards may vary slightly in design and function.
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Troubleshooting
This part fixes the following symptoms:
Cycle Not Advancing | Draining Issues
This part works with the following products:
Washer.
This part works with the following products:
Admiral, Amana.
Part# W11603811 replaces these:
W11578571
Customer Repair Stories
Average Repair Rating: 4.4 / 5.0, 1 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Washer door wouldn’t lock, washer wouldn’t advance in any cycle.
First thing, I always research repairs on YouTube because I like to fix things myself. So with the videos I found I was able to pinpoint the solution to the first problem, I ordered the part which was the door lock switch and replaced it, which fixed that issue. After that I had a friend that does appliance repairs for a living come look at it to diagnose the second issue being cycle advancement. He checked it out and recommended replacing the computer board, so I ordered the part and replaced it myself which was very easy, you simply need to match wire for wire, and voila my washer was back to normal operation.
Other Parts Used:
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Juan from Angleton, TX
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Pliers, Screw drivers, Socket set
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Questions and Answers
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Amber
April 4, 2024
My washing will not get out of sensing mode. Could this be the control panel. I have run a diagnostic test and all cycles work.
For model number NTW4516FW4
Hi Amber, thank you for getting in touch. Based on the description, the issue is with the control board, part number PS16744839. It manages the washer's functions such as filling, washing, draining and spinning. You may need to replace the control board to fix the issue. We hope this solves your problem!
6 people found this helpful.
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Tom
June 9, 2024
Washer stops at wash - I have to manualy move dial to rinse and then it stops again and I have to manually move nob to drain and spin? Will a new control fix this ?
For model number NTW4516FW4
Hi Tom, thank you for the question. Yes, the issue could be with the control board, part number PS16744839. You may need to replace it to fix the issue. We hope this solves your problem!
2 people found this helpful.
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Matthew`
June 29, 2025
My washer starts draining once the water level hits a certain amount. It won't let the washer fill enough to switch cycles or actually wash clothes.
For model number NTW4516FW4
Hi Matthew, thank you for the question. It seems that there is an issue with the control board, part number PS16744839. It manages and regulates various functions of the washing machine, including filling, washing, draining, and spinning. You may need to replace it to fix the issue. We hope this solves your problem!
1 person found this helpful.
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JOHN
November 11, 2025
NEED THE BOARD WITHOUT THE PLASTIC HOUSING
For model number ATW4516MW0
Hello John, thank you for reaching out. The control board for your model does not come without the plastic housing. It comes attached to the control board, part number PS16744839. We hope this information helps!
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Denise
December 8, 2025
My washer lid lock quit working and I replaced. But control panel still shows error LID. What could it possibly be? The whole control board?
For model number GTW725BSN0WS
Hello Denise, thank you for reaching out. As you have replaced the lid lock, but the issue is not resolved, it's possible that the control board, part number PS17139254, might be faulty and needs to be replaced. Because if the board's internal circuitry is faulty or stuck in an error state after the previous lock failure, it cannot correctly interpret the "closed and locked" signal from the new lid switch. We hope this solves your problem!
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Marilyn
February 16, 2025
My washer’s motor turns itself on randomly, is that a bad control panel or what?
For model number NTW4516FW4
Hello Marilyn, Thank you for the question. If the washer motor randomly turns itself on, the most likely cause is a faulty control board PartSelect #: PS16744839. Thank you for the inquiry, good luck with the repair!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS16744839
Manufacturer Part Number: W11603811
Manufacturer Part Number: W11603811
Brand
Model Number
Description
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