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Steven
28 days ago
My over turns off randomly, then when I turn it back on it won't allow me to set certain temperatures. Stove top and warming drawer works fine.
Would this be my temp sensor or my control board?
For model number JCB968WK6WW
Hello Steven, thank you for getting in touch. Based on the description of the issue, the oven control board, part number PS1481144, is failing. You will need to replace it to fix the issue. As components on the board become heat-sensitive and fail intermittently, specifically affecting the oven's baking relays. We hope this helps.
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MAUREEN
November 27, 2018
My oven has recently started just turning itself off. On sunday, while roasting a turkey; it stopped twice. The second time there was a code f7 (i think) on the display.
For model number JB968BK1BB
Hello Maureen, thank you for your question. This code usually means that there is a problem with the key panel. Many times, it means the key panel needs to be replaced. The key panel is part number PS1018720. I hope this helps!
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