This control panel lets you choose cycles, adjust settings, and start your dishwasher. If your current panel is cracked or the buttons aren’t working, this part can help restore normal operation. It’s easy to install—just unplug the appliance first and check that it fits your model.
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Troubleshooting
This part works with the following products:
Dishwasher.
This part works with the following products:
Maytag, Whirlpool.
Part# W11413963 replaces these:
W11109120, W11346535, W11491722
Questions and Answers
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3 questions answered by our experts.
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Greg
November 5, 2025
The lights on the control panel are flickering and to start the dishwasher may require pushing the start indicator button several times...is the likely cause the control panel part # W11413963?
For model number MDB8959SKZ0
Hi Greg, thank you for reaching out. According to our research, the control panel could be the issue, but before replacing it, we would recommend replacing the door latch assembly, part number PS12745375, to fix the issue. The dishwasher will not start if it doesn't detect that the door is securely closed. A faulty micro-switch in the latch can cause the lights to flash (as an error code) and the start button to be unresponsive. We hope this solves your problem!
This piece on my dishwasher is warped where you push the buttons. The display screen is unreadable but the start and cancel button have still worked. Recently none of the buttons will work. After a few days they will start working again. I am assuming moisture is getting into it and when it dries out it works again. Do I need to replace anything else other than this piece to correct the issue, or should I replace the board inside the door too?
For model number MDB8959SKZ0
Hi Michelle, thank you for reaching out. The intermittent nature of the problem and its temporary resolution after drying out strongly suggest moisture damage to the membrane switch or its ribbon cable connection. We would recommend replacing the user interface control board, part number PS12745418, along with the mentioned part, to fix the issue. We hope this helps.
As of right now I can still select cycles it seems and the washer runs. But the display where it shows cycle time is all non-legible. What part is needed to fix this?
For model number MDB8959SKB2
Hi David, thank you for reaching out. The display comes attached to the control panel, part number PS16763309. You may need to replace it to fix the issue. We hope this sorts out your problem!
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