See part 9 in the diagram
( Grid squares measure 1x1 inch )
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Product Description
Door interlock switch & holder assembly Specifications
This microwave interlock assembly is a critical safety component designed to ensure the appliance operates only when the door is securely closed. It includes a set of precision-engineered switches and a mounting assembly that work together to detect the door’s position and prevent the microwave from running if the door is open. This mechanism protects users from potential exposure to microwave radiation and supports proper appliance functionality. Installation typically involves accessing the door latch area and securing the assembly in place, ensuring all switches are correctly aligned and connected to the control system. This part is compatible with a range of microwave models and contributes to safe, reliable operation.
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Troubleshooting
This part fixes the following symptoms:
Door not closing properly | Won’t turn on
This part works with the following products:
Microwave, Microwave Oven Combo, Washer.
This part works with the following products:
Whirlpool, Maytag, KitchenAid.
Part# W11197766 replaces these:
W11187757
Customer Reviews
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Richard W - January 5, 2022
Verified Purchase
The parts were the right ones
These were definitely the right parts for our microwave convection oven and got most of the oven working again but did not fix convection side
Michael H - December 24, 2025
Verified Purchase
Fixed the problem
The switch was in good condition and after ordering was at my house in a couple of days.
Darren S - April 17, 2023
Verified Purchase
Perfect Fit
As always with Part Select the right part that fit and worked perfectly
Steve S - December 31, 2023
Verified Purchase
Microwave door switch
Part was exactly what i needed. I spoke to guy located in NS that gave me confidence it was correct part and that it would ship from GTA so i would get quickly.
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Customer Repair Stories
Average Repair Rating: 2.8 / 5.0, 1 reviews.
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Microwave would say open and close door.
Removed panel and installed upper and lower switches. I did this because it did not do it all the time. When I removed the switches I used a ohms meter to check continuity but they all checked out at first then I started playing around with the buttons on each switch by pushing in on them and letting off and found one when you pushed in and out three or four times that one switch would jump back and forth by ohms meter that was the bad switch. If any one else has that problem the switch might show continuity when you first test but click the switch button a few times to see if you get a different reading. Microwave up running. Thanks Partselect.
Other Parts Used:
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LARRY from PARKERSBURG, WV
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
15 of 15 people
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Questions and Answers
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Stephen
June 7, 2023
I need the part numbers to replace both the upper and lower door interlock switch assemblies. (include switch holder)
For model number WMH53521HV-1
Hello Stephen, thank you for reaching out. In your model both the upper and lower door interlock switches are the same. The door interlock switch and holder assembly, part number PS12349017, is compatible with your model. We hope this information helps!
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Jim
November 1, 2023
I am getting an intermittent CK Time and Open/Close door, and I can eventually start the microwave after opening and closing the door a number of times. From what I'm reading here, the door switch(es) are the culprit. Do I replace one or both, and is PS12349017 a kit or do I need to order two of them?
For model number WMH53521HZ-4
Hello Jim, thank you for your inquiry. Based on our understanding of the issue, we would recommend checking the door interlock switches for continuity and replace the faulty one. The interlock switches do not come separately. They come with the interlock assembly, part number PS12349017. If you need help placing an order, customer service is open 7 days a week!
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Thomas
May 29, 2023
When you close door light comes on and you can hear a fan running.. microwave still works great for everything else
For model number WMH53521HZ - 3
Hi Thomas, thank you for reaching out. Based on the description that you have provided, we would recommend checking the door interlock switch & holder assembly, part number PS12349017, to fix this issue. We hope this solves your issue!
1 person found this helpful.
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Tony
May 27, 2024
At end of cycle when door is closed, light remains on and I can hear internal fan running. opening door turns off internal fan.
For model number mmv4206fz5
Hello Tony, thank you for reaching out. Depending on the temperature inside the microwave oven after a cooking cycle ends, the cooling fan may continue to run for some time in order to cool the microwave oven. The turntable may also continue to rotate and the light may stay on during this time. This is normal. The door may be opened at any time to add or remove food, and/or to start another cooking cycle. We hope this is helpful!
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Connie
July 27, 2025
When I try to use microwave it says open/close door. I believe from what I have read that there are 3 switches for the door. 2 for open door and 1 for close door. Would you be able to give me the part numbers needed to replace all switches. Yes, I know they may not all be not working. Just for reference. Thank you
For model number wmh78019hv3
Hello Connie, thank you for getting in touch. According to our research, your dishwasher switches come in interlock switches assembly, part number PS12349017. You will need two of them. We hope this helps.
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Michael
September 25, 2025
Is this the upper or lower? I don’t know which switch is failing me but I am okay with buying both upper and lower but it isn’t clear which one this is. I have the intermittent problem of the microwave claiming the door is open and it isn’t.
For model number WMH53521HZ2
Hello Michael, thank you for the question. An intermittent microwave door error is most likely caused by a faulty door interlock switch. The mentioned part is the door interlock switch and holder assembly that typically holds both the upper and lower interlock switches. We hope this information is useful!
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Brian
April 12, 2023
Would a upper door latch switch cause no power to the microwave?
Hi Brian, Thank you for the question. Normally no power to the appliance would indicate a blown fuse. The Door switch would prevent the appliance from running while the door is open, but it would still power on. We hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12349017
Manufacturer Part Number: W11197766
Manufacturer Part Number: W11197766
Brand
Model Number
Description
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1-866-883-8386
Monday to Saturday
8am - 8pm EST