This door lock is an essential component for maintaining the safety and functionality of your washing machine. Located on the inner portion of the door frame, it secures the door during operation, preventing it from opening mid-cycle. If your washer is failing to start or the door won’t latch properly, the lock may be worn or malfunctioning and should be replaced. Made from durable materials, this part clips easily into place, though some disassembly of the appliance may be required. Installation typically does not require specialized tools, and the lock is sold individually, without additional components—be sure to confirm compatibility with your model before ordering.
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Troubleshooting
This part fixes the following symptoms:
Lid or door won’t close | Locking Issues | Will Not Start
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Amana, Crosley.
Part# WPW10443885 replaces these:
AP6021486, W10443885, WPW10443885VP
Customer Reviews
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24 Reviews
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★★★★★
★★★★★
John S - September 1, 2022
Verified Purchase
Easy repair
I ordered this part from Part Select. It came within 2 days and my washing machine was up and running in no time!Thanks!
★★★★★
★★★★★
Francesco L - April 3, 2024
Verified Purchase
Amazing Service
Part was shipped out right away, got notifications of every movement and it was very easy to install, maybe 20 minutes.
★★★★★
★★★★★
Lee U - March 10, 2022
Verified Purchase
Easy to repair
Parts works well and have had no issues. It was easy to replace and the shipping was speedy.
★★★★★
★★★★★
Dennis V - April 1, 2022
Verified Purchase
Correct part. Easy to replace.
This part is pretty easy to replace the door. Retainer is a bit of a trick, but other than that it's pretty straightforward.
★★★★★
★★★★★
Ming T - April 7, 2023
Verified Purchase
Easy to replace works perfect
Easy to install, solves the problem right after the part was installed, feels great while saving lots of money
★★★★★
★★★★★
Chris T - July 27, 2021
Verified Purchase
Easy repair
The part was here in a couple of days which was great, the service was very good when I called, thanks.
★★★★★
★★★★★
Tanner B - May 15, 2022
Verified Purchase
Easy
Taking off and reinstalling the ring that holds the gasket or bladder for the washer was the most difficult. The door lock itself was east to access and install. I recommend doing it yourself and ordering the part through here
★★★★★
★★★★★
Brian/Heinz S - February 15, 2024
Verified Purchase
Excellent service
The lock works now again as it used to. What I was truly impressed with is how fast the part got delivered. My compliments job well done!
★★★★★
★★★★★
Franky T - February 25, 2023
Verified Purchase
work as expected
The part received on time and now the washing machine door lock works normally.
★★★★★
★★★★★
Robert G - October 19, 2021
Verified Purchase
Perfect Match
Removed and reinstall without any issues. Fast delivery.
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Customer Repair Stories
Average Repair Rating: 4.3 / 5.0, 3 reviews.
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We needed a new Door Latch Assembly
Watch a video about replacing this latch which made it very simple to do. Performed exactly as the video instructed.
Other Parts Used:
Rebecca from BOERNE, TX
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
17 of 26 peoplefound this instruction helpful.
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Error code: F5E3 - front loader door won't open
Maytag Washer MHW5100DW
Symptom: front loader door won't open
Error code at the beginning of a wash cycle: F5 E3 means your door latch isn't working properly which is why the door won't open.
1) First try to reset the electronics:
..... Power unit down by unplugging for one (1) minute. ..... Power unit up by reconnecting power. ..... Restart a new cycle.
Result: the door remained locked with the same error code.
2) Next manually unlock the door to see if the lock will reset and work normally again.
..... Power unit down by unplugging. ..... Remove the 3 screws holding the top cover attached to the back. ..... Lift the top cover slightly to disengage and pull back 6 inches. ..... Use a flashlight to see the positioning of the door lock and the manual plastic unlock tab on top. ..... Wiggle your arm down through the narrow opening on top and pull up on the small plastic pull tab to unlock the door. ..... Power unit up by reconnecting power. ..... Restart a new cycle.
Result: the door remained locked with the same error code.
3) Finally, replace the lock assembly
..... Power unit down by unplugging. ..... Wiggle your arm down through the narrow opening on top and pull up on the small plastic pull tab to unlock the door. ..... With the door now open, remove the wire spring retaining ring around the rubber door gasket. On either side of the spring is a place to grab it with needle nose pliers to assist in removing it. ..... Remove the 2 screws holding the lock assembly to the front panel. ..... Pull back the gasket slightly near the lock assembly and unplug the 2 electrical connections to the lock assembly.
..... Replace the lock assembly. ..... Pull back the gasket slightly near the lock assembly and plug the 2 electrical connections to the lock assembly. ..... Use the 2 screws to attach the lock assembly to the front panel. ..... Attach the spring retaining ring around the door gasket. On either side of the spring is a place to grab it with needle nose pliers to assist in installing it. I also used a vise grip pliers to help hold the spring retaining ring in place as I stretched the spring. This step was the biggest problem for me and consumed the most time. ..... Attach the top cover with the 3 holding screws ..... Power unit up by reconnecting power. ..... Restart a new wash cycle.
Result: the lock test cycle completed with no error codes and the wash cycle started normally.
Other Parts Used:
George C. from POUGHKEEPSIE, NY
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
7 of 8 peoplefound this instruction helpful.
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lock door not holding
replace the door lock with the parts i ordered
Other Parts Used:
Bonifacio Vela from Los Angeles, CA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
4 of 6 peoplefound this instruction helpful.
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Questions and Answers
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10 questions answered by our experts.
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Rebecca
December 12, 2018
The error code e3 f5 flashes - clicking noise when you close the door and won't wash. Sometimes it does wash then the clicking noise occurs again and won't open. I am pretty sure it is the door lock. But, i would like for you to verify this for me before i order the part. Thank you.
For model number WFW7590FW0
Hello Rebecca, thank you for your question. Yes, the error code e3 f5 is in reference to the door lock malfunctioning. We would recommend replacing the door lock part number Part Number: PS11754810. Good luck with your repair!
12 people found this helpful.
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Rose
September 30, 2019
Washing machine won’t start or gets stuck in washing mode. Error codes f5 e3. Please confirm part number for repair of the door lock.Thanks.
For model number WFW75HEFW0
Hello Rose, Thank you for the question. The error code F5 E3 in display indicates that the door is not locking properly. If the door is level and closing properly, the door Lock PartSelect Number PS11754810 will need to be replaced. Hope this helps!
3 people found this helpful.
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Lanita
December 18, 2018
My washer show f5 e2. Is this the part i need to repair it?
For model number WFW72HEDWO
Hi Lanita,
Thank you for your question. The F5 E2 error code is letting you know that your washer cannot engage the lid lock because there may be an obstruction. You will need to remove any objects that are preventing the lock from engaging. I hope this helps. Thank you and have a great day!
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Ray
September 8, 2023
It this the piece that goes on the washer that the door locks into?
Hi Ray, thank you for the question. Yes, this is the part that keeps the door of the washer locked. We hope this is what you were looking for!
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Tony
January 3, 2020
Hello, after I turn on and set the temp and spin and the door is closed i press run. The door will lock audibly and the light comes on showing that it is locked but it will not run. The door is physically locked and there are no error codes. I have tried adjusting the knob in case it was between settings. I have tried multiple times of opening the door,making adjustments,turning the power on and off but every time it locks the door and then nothing. The water is on and the hoses do not have kinks in them. They have not been touched. The machine is 22 months old and used by a single person so it is not used a lot. I could use some help. Thanks, Tony.
For model number NFW5800DW0
Hi Tony, I recommend reading our article here: https://www.partselect.com/Repair/Washer/Lid-Door-Will-Not-Open/. Thank you for your question and good luck with your repair!
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ANA
March 29, 2019
Hello!!! i have the washer with the model above. According to my Brother, i have to buy the whole control panel. the washer will not start and the door gets lock when i have closed it...it will not open after i have closed the door. also, the washer some way some how cuts my clothes while is washing the load of cloth. i need an expert to guide me what to buy.
For model number 7MWFW81HEDW0
Hi Ana,
Thank you for your question. If the washer is not starting, there are some parts that you will need to check to see which one is causing the issue. You will need to check the temperature sensor and the noise filter. If your clothes are tearing in the washer, you may be overfilling it. If you try to force too many clothes into the washing machine, this increases the risk of a tear, snag or some other form of damage. The excessive load changes the weight of the washing machine and some of the clothes may snag inside. I hope this helps. Thank you and have a great day!
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Juan
October 1, 2019
Washer will not start no led readout sometimes i can play with button and it’ll show but it goes away
For model number W10443885
Hello Juan, thank you for writing. This sounds like a faulty Main Control Board, but we will need the model number for your washer to locate the correct replacement for it. We look forward to hearing back from you!
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Dan
March 10, 2020
The door will not stay shut the part i need is on the door goes into the latches what part is that is that number six
For model number WFW75HEFW0
Hi Dan, thank you for your question. The part that goes into your door latch is called the strike, that would be this part: PS11755543. Good luck with your repair.
Hello Glenn, thank you for writing. If F9 E1 (drain pump system problem - long drain) appears in display, the washer is taking too long to drain water. The drain may extend more than 4.5" (114 mm) into standpipe. Check plumbing for correct drain hose installation. We hope this helps.
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Linda
November 22, 2023
It states F5 E1 code door is not locking. Sometimes the washer will go through a full cycle other times does not then I have to reset and set the drain spin cycle as the clothes are too wet.
For model number MHW3100DW0
Hi Linda, thank you for writing in. Our research has found that the part you have mentioned in your question, the door lock is what is causing your issue. We hope this helps.
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