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Donna
February 6, 2020
On the upper dishwasher rack, on the metal tracks where the rack rolls in and out, are there two rollers on each side? The track on our dishwasher has one roller on one side and two on the other side. Have we lost one?
For model number KUDC101XBL
Hi Donna,
Thank you for your question. There should be 2 rollers on each side. This part of the tub wheel assembly. This assembly, complete with two rollers on a supporting bracket, supports the rack along the upper rail or track to allow the rack to slide smoothly. The part number listed under your model number for the tub wheel assembly is PS11755768. To place an order for the part you may order it either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 anyone will be happy to assist you. We hope this helps. Thank you and have a great day.
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Roger
October 21, 2021
Looking for upper rack part which holds rollers (left and right). Diagram shows Part 4, wpn10312742. Can I order and how much for this?
For model number KUDE20IXSS9
Hello Roger, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS10064063. All prices are shown on the site. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Does this rack come with the hardware that attaches the rack to the metal sliders? Our top rack fell right off the metal sliders because some parts of the plastic brackets broke
For model number KDTE234GBL0
Hi Adele,
Thank you for your question. Based on your description, it sounds like you will need the rack adjusters, part number PS11756150, the adjuster housing left hand, part number PS11756592, the adjuster housing right hand, part number PS11756593, the dishrack adjusters, part number PS11750092, and the positioners, part number PS11750093. We hope this helps!
I need a new upper rack with the attachments. My upper rack has come loose from the tracks on the sides of the dishwasher. Can you help me make sure I get the correct items.
For model number KDTE204DSS0
Hi Kimberly, thank you for reaching out. Yes, we have attached the parts link that includes the upper rack and all its related parts. You can order it from there. We hope this information is useful!
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