Part Location Diagram of WP9704230 Whirlpool Blender Blender Coupling
See part 12 in the diagram
Replacing your KitchenAid Blender Blender Blender Coupling
( Grid squares measure 1x1 inch )
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Blender Blender Coupling WP9704230

★★★★★
★★★★★
101 Reviews

Rated by 276 customers 

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.

$17.66
  In Stock

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PartSelect Number PS11746921
Manufacturer Part Number WP9704230
Manufactured by Whirlpool
Product Description

Blender Blender Coupling Specifications

This drive coupling has reverse threads. You must turn it clockwise to unscrew from the motor shaft. This part is used on blenders.
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Part Videos

Replacing your KitchenAid Blender Blender Blender Coupling

Replacing your KitchenAid Blender Blender Blender Coupling
Troubleshooting
This part fixes the following symptoms:
Touchpad does not respond | Door won’t open or close
This part works with the following products:
Blender.
This part works with the following products:
KitchenAid.
Part# WP9704230 replaces these:
AP6013694, 9704230, WP9704230VP
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Customer Reviews
Average Rating:
★★★★★
★★★★★
101 Reviews
4.9
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Customer Repair Stories
 Average Repair Rating: 4.5 / 5.0, 276 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Coupling teeth gone.
First I inserted a small diameter rod in the motor fins to keep the motor from turning. Then I simply loosened the coupling. (Please know this is a left-hand thread). The coupling was not that tight. New coupling only requires a snug hand -tightening. You are are good to go!
Other Parts Used:
  • STEPHEN from PITTSBORO, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
700 of 744 people found this instruction helpful.
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1/2 of the teeth broke off of the blender drive coupling
My first step in repairing the broken KitchenAid blender, was to politely inform my wife HOW & WHY the blender broke in the first place. She thanked me for that, so she would know for the future. (whew...)
Replacing the drive tooth wheel was a cinch. We who are reading this are all fortunate to have others, before us, fill us in on the details. I'm glad I read previous testimonials instead of banking on KitchenAid's instructions. Although the motor shaft is a left-hand threaded mount, the mfg's instructions said to remove the defective coupler by prying the wheel off in various positions with a 1/2" screwdriver!! Reading previous repair stories here, proved to be more reliable.
It took more time for me to find a tool to aid in the removal of the old part, than it was to replace the part itself. I needed to find something that was thin enough to fit around the motor shaft and hold it from turning while I unscrewed the defective coupler in a "clockwise" direction. I eventually found a small, old pair of adjustable wire strippers. I was able to wiggle them in and barely grab the motor shaft. I turned the coupling clockwise and it came right off. No problem at all. Turns out that all that was probably needed was to insert a small punch between the motor fan blades through the bottom of the unit just to keep the motor from turning. The new fitting doesn't have to be on any more than hand tight, as the blender runs in a clockwise rotation, and will keep the fitting snug all the time.
Good luck, home mechanics.
Other Parts Used:
  • Richard from Naperville, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
347 of 385 people found this instruction helpful.
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Broken Coupling on Blender
I slid a cheap, stamped-steel 7.5 mm bicycle wrench under the coupling - into the grooves on the shaft - and held the shaff so that the coupling could simply be unscrewed. (backwards thread) Took less than 60 seconds to make the entire repair. No prying, no problems.
Other Parts Used:
  • Tony from Denver, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
77 of 79 people found this instruction helpful.
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All the dogs had broken off the coupler.
Inserted a very thin (approx. 3/32") open-end wrench into the gap between the old coupler and the base of the blender to engage two flats on the drive shaft and hold the shaft from rotating. Grasped old coupler with adjustable pliers and turned clockwise to loosen and unscrew. Threaded the replacement part back onto the drive shaft and patted myself on the back for a job well done.

Other people's repair stories were extremely valuable -- alerting me to the fact that the coupler has a left-hand thread and that the shaft has flats ground on it to engage a very thin open-end wrench. The only advice I can add to others' stories is that you can use a bench grinder to slim down a wrench which is too thick to fit into the gap between the coupler and the base housing. I already owned a set of so-called "ignition" wrenches, and all the sizes up to "1/4" were thin enough to fit into the gap. But the 9/32" wrench (which was what I needed) was just a a little bit too fat. Grinding down the head to fit into the gap was the most-time consuming part of the repair.
Other Parts Used:
  • David from Orange, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
69 of 72 people found this instruction helpful.
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drive coupling on blender shattered
The drive coupling on my Kitchen Aid Blender shattered into dozens of pieces. Found this website and realized I could buy a new one. Could not remove coupling base with "official" instructions. However, user comments on how they removed coupling base very helpfull. Put thin blade screw driver thru hole on bottom of blender base, held the blade from turning and twisted the coupling base off. Very easy and quick. New one when on just as easily.
Other Parts Used:
Blender Blade Assembly
  • Lynda from Boise, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
69 of 81 people found this instruction helpful.
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Synthetic part of coupling separated from metal attaching plate
I have to disagree with several other feedbacks. The instructions included with the part direct the user to "pry" the old attachment plate off the drive shaft. Because the plate is made of aluminum and the shaft is steel, this took about 1 minute to accomplish with absolutely no damage to the shaft. It took about 30 seconds to install the new part. It took longer to clean up than it had to perform the repair and I didn't need to find and/or make any special tools.
Other Parts Used:
  • CARL from ARLINGTON, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
43 of 43 people found this instruction helpful.
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Teeth on blender coupling had broken.
Old coupling was harder to get off than I anticipated from reading the other repair stories on your site, but those reviews gave me encouragement to keep trying. Using the screw driver under the coupling as instructed, I lifed up on the coupling but had a very hard time getting it to budge. After many tries it eventually came off, but the rubber and metal parts of the coupling had separated by that time. No damage done. I cleaned off the shavings before installing the new part, as instructed, and had no more problems at all. To test the repaired blender I then made a batch of margaritas. Success! My problems getting the old part off might have been partly because I' m 77 yrs. old, female (less strength to gein with) with arthritis in my hands, BUT I DID IT! Thanks!
Other Parts Used:
  • Pat from Houston, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
36 of 37 people found this instruction helpful.
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Coupling on blender base was bad.
The coupling simply screws on to the base. The only difficulty is holding the shaft still to break the coupling loose. You need a thin wrench which I didn't have so I had to grasp it with needle nose pliers. Remember the coupling has left hand threads.
Other Parts Used:
  • Barry from Madison, MS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
28 of 32 people found this instruction helpful.
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rubber part of the coupling broke
1)removed remains of the rubber
2)bent the metal so the pliers had room to hold the pin
3)hold the pin w/pliers
4)while holding pin unscrew the copling
5)screw new copling
6)done!
Other Parts Used:
  • george from new york, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
26 of 32 people found this instruction helpful.
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Plastic drive coupler at the top of our Kitchen Aid Blender broke
Our blender is about two years old. My son was making a smoothie and must have not seated the glass carafe down correctly, because after he was done, all of the plastic teeth on the drive coupler (on top of the base) were sheared off and scattered on the countertop. I was about to throw the thing away and spend another $125 on a replacement blender. After an internet search, I found the replacement part at PartSelect for $8.00. I watched their online video on how to switch out the drive coupler and realized how easy it was. The part arrived three days after I ordered it. In a little more than 15 minutes of gentle prying with a screwdriver, I had removed the old coupler and hand tightened the new one on the drive spindle. I had my son christen the new coupler with a smoothie. Worked perfectly.
Other Parts Used:
  • Howard from Gaithersburg, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
25 of 26 people found this instruction helpful.
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Model Cross Reference
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PartSelect Number: PS11746921
Manufacturer Part Number: WP9704230
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Customer Service Representative

Get in touch, we're here to help!

1-866-883-8386 Monday to Saturday
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