Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Susan S - February 18, 2023
Verified Purchase
Great part, great service
Finally found elements to replace the worn out ones from my stovetop - that’s over 30 years old. Easy to install, no effort needed and I didn’t need any help to do it. Can’t believe the difference new elements made. Quicker heating and makes the stovetop look like new. Wish I’d found this website years ago.
★★★★★
★★★★★
Sterling G - September 7, 2020
Verified Purchase
Good product, works as expected
Good service, part as expected
★★★★★
★★★★★
Cody G - June 29, 2020
Verified Purchase
Great part, easy to replace.
Always a pleasure dealing with you guys. Great customer service and great products. Can’t thank you enough
< Prev
1
Next >
Customer Repair Stories
Average Repair Rating: 4.6 / 5.0, 40 reviews.
What's this?
< Prev
1
2
3
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
8 inch burner wouldn't come on. Wires shorted out
One screw holds the block onto the stove top. Had to clean out fitting for phillips screwdriver or screw would have stripped because it was old with lots of buildup. Even cleaned out, this screw required great force with phillips screwdriver to keep from stripping. Caution! If you strip it, you'll have to drill it out! The rest was a snap. Cut the old wires leading to the old block (not too close to where wires disappear into back of stove, though!). Strip insulation off both wires and attach with the connectors that came in the kit. Then push the wires into the block, and finally, attach the block back to the stove top (new screw is supplied). Restore power and everything should be fine. One problem: Roper/Whirlpool built their appliance in such a way that when the connector block shorts out, it usually takes the infinite switch with it. So I ended up having to go back and purchase that switch as well (which just so happens to cost twice to three times as much!). If you put it all back together and it still doesn't work, that's probably what happened, so go ahead and remove the knob panel and check that switch (it's right behind the control knobs on the front). You will probably find a burned connector at the back top left or the switch. Don't forget to write down which wire goes where (or just take a picture of it).
1 had 2 large burners not working at all, and was cooking everything on the 2 smaller burners
It was so simple to repair - all I had to do was slide the older burners out and slide the new ones in - it took less than 10 min to complete the whole job! No tools used at all.
This was the second repair of the same problem. I realized this time that there was a poor connection between the burner and the receptacle causing a arch, creating extra heat and burning out the receptacle. All that I had to do was to cut two wires to the existing receptacle assembly and use the wire nuts to connect the new assembly and one philips screw holds it in place...The kit required me to assemble it first and there were four items to put together. No problem....
I followed the instructions on removing the existing burner, recepticle, and section of wire. Then followed same instructions for reinstalling above new parts. The instructions were simple and straight forward. The only gluich was that I had to drill out the rivets holding in the old hold down clips. I drilled these out with an 1/8" bit on the burner side off the opening.
I received my ordered in less than a week. It was great. The day I got them I remove the old burners and replaced them with the new ones. It took me about 3 minutes total. I was then able to cook my Christmas dinner with out any problems.
It was very easy, the element is held in place by a point that protrudes from the element's frame through a hole in the stove top. This hole is located directly across from the electrical socket your bheating element plugs into, under the stove top. Push the heating element in towards the socket and the heating element can now be lifted up and out of the burner tray. Remove the burner's reflector tray. Remove the single screw securing the elements electrical socket to the stove top. Lift the stove top up and secure. Remove socket and cut wires about 4 inces from the old socket. place shrink wrap over each wire and wire nut new socket to existing wires. place shrink wrap over wire nuts and heat to secure. reverse proceedure and test.
Turn the power off to the unit. Remove the cold element by lifting up and pulling out. Remove the drip pan. Remove the element plug screw and pull the plug up and out of the socket. Cut the leads to the plug as close to the plug end as possible to allow enough wire to splice the new plug in. Strip the insullation back 3/8" to allow for splicing. Install the shrink tube collar on the wire and place one new lead (prestripped at the factory)next to the old wire and place the wire nut provided over the bare wire ends and twist it on until it is tight. Bend the wire nut splice back over one of the leads and slide the shrink tape over it. Heat up the shrink tape with a hair dryer to make it tight over the wire nut connection. Repeat the process for the next lead. Slide the leads into the new socket. Install the socket and secure the the new screw provided. Reinstall the drip pan and plug in the heat element. Follow the same procedure for each element socket replaced. Turn the power back on.
Followed instructions from previous repair story!! Pulled old burner out. Unscrewed plug element. Cut old wires back about 6 inches from plug. Attached new part with wire nuts provided and covered with shrink sleeves provided. Attached plug with provided screw and slipped in new element. Works great!! I want to thank the previous posters for posting their detailed repair stories....without reading those, I may have called a repair service and paid big bucks. Thanks to all previous posters for the detailed information they provided!! PS...The parts arrived in amazingly quick!!
Simple to do. Remove old element, remove screw holding socket, cut the socket wires with 2 inches to spare, assemble the newsocket and wires with heat shrink tubing, strip range wires, apply the wire nuts as instructed and shrink the tubning with a heat gun.
Screw on the socket to the range. Shut the lid and install the element.
The replacemnet screw is thicker than the original one, so you might want to drill out the hole very slightly. I did not but the resistance was high on getting the screw fully seated.
Ask our experts a question about this part and we'll get back to you as soon as possible!
4 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Allen
December 11, 2018
I want to order a 8 in. Burner 3350 watt. Yours say 2600watt.Do you have a 3350 watt burner
For model number RCK 986
Hello Allen, thank you for your question. Unfortunately, we only have two elements listed for this unit. The large element PartSelect Number: PS11743367, and the small element PartSelect Number: PS11743366. I hope this helps!
5 people found this helpful.
Was this helpful?
Thank you for voting!
Juli
February 20, 2018
Anytime i try to find a replacement 8-inch element for the above model, it says there isn't such a model. The label and guide book both show rf4700xew7. What part number would fit. The label says it was manufactured in 2002 and is 40 inches wide.
For model number RF4700XEW7
Hello Juli, thank you for your question. The Surface Burner for your unit is part number WP660533. This will work with your specific model. I hope this helps!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Ronna
October 9, 2023
I need a new 8-inch burner for this stove model. I called Whirlpool and they said the part number is 3289. The metal part that connects the two prongs looks slightly different on your website than on theirs, and it looks like yours might not sit flat. Does yours meet factory specs?
For model number Roper FEP310BW0
Hello Ronna, thank you for contacting us. The compatible 8-inch surface element for your model is part number PS11743367, and whirlpool originally manufactured it. If you need help placing an order, customer service is open 7 days a week!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Carolyn
December 7, 2022
One of my 8" burners will not reduce to lower temperature stays red hot and burns food.
For model number RF263LXTQ3
Hi Carolyn, thank you for reaching out. The problem seems to be with the Surface Element Control Switch and you may need to replace it, the part number is PS11740783. The Surface Element Control Switch turns the surface element on and off and controls how much heat the element produces. If you require assistance placing an order, please contact customer service. We hope that helps!
This manufacturer-certified drip bowl is also known as a drip pan, and it is designed for use with cooktops and ranges. It sits below 8-inch burner elements and catches drips and spills from the cookware on the burner. T...
This drip bowl is used for electric cooktops and ranges, it is designed to sit under a 6-inch surface burner. It catches the drips and spills coming from the cookware on the surface burner. This drip bowl is chrome, and ...
This newer-style terminal block kit includes two metal brackets, two pre-crimped wires with terminals, two ceramic wire nuts, a heat shrinking tube, and a mounting screw.
Fresh Flow Produce Preserver is made for your refrigerator to help keep produce fresh for longer by absorbing the chemical, ethylene, that causes your fruits and vegetables to ripen quicker. Your produce could be fresh f...
This front load washer cleaner removes odor-causing residue. Use it once a month and it will keep your machine fresh and clean. Package comes with 3 tablets.
This solid element restorer is for ranges and cooktops. Solid element restorer restores and protects solid elements from rusting and spotting. Follow the instructions on the label when using this product.
This low-odor gel, easily cleans away tough burnt-on deposits at room temperature. Apply the gel evenly on the cooled oven surface. Leave the gel to set overnight then wipe away with a clean cloth.
Make your cooktop shine with Frigidaire ReadyClean Glass and Ceramic Cleaner. Our scratch-free, streak-free formula removes smudges, grease, burnt-on food, dirt and oil, while protecting and polishing to repel dust and d...
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11743367
Manufacturer Part Number: WP660533