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Troubleshooting
This part fixes the following symptoms:
Door latch failure | Door won’t close | Will Not Start
This part works with the following products:
Dishwasher.
This part works with the following products:
Whirlpool, Kenmore, Roper, Estate.
Part# WP3380854 replaces these:
AP6008234, 3368953, 3370260, 3380854
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David T - December 30, 2023
Verified Purchase
Great part, the repair was easy
The part was easy to replace. My dishwasher works again.
Shawna T - April 23, 2021
Verified Purchase
Great part and service!
The repair was relatively simple, the part was exactly what I needed and the shipping was crazy fast!
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Customer Repair Stories
Average Repair Rating: 2.1 / 5.0, 3 reviews.
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Broken latch on dishwasher prevented operation
Photograph or diagram how the wires connect to the switches before taking out the old assembly. I could have salvaged switches from the old assembly by pulling out the white pins (and avoided buying the new switch kit). There's only one way the pieces go back together, so the wire connections are the only point that required special care and attention.
Other Parts Used:
-
Thomas from Dunwoody, GA
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Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Pliers
138 of 202 people
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Broken latch on dishwasher prevented operation
Broken latch on dishwasher prevented operation
Door Latch Bolt PS11741367 replacement instruction.
There are no instructions known to mankind on this part, however I did manage said replacement through determination and beer. First I looked it up on the internet. All kind of results, except for the model I was working on. Called, very nice woman directed me to yet another YouTube presentation for another model. As this was no help, I chose to not call her back. Not her fault.
So, I did what every instruction for the other models called for, disconnect the power. Seemed like a good idea if everyone suggested it. After that, remove the inner door by removing the screws. At this point I would like to mention that I also ordered and paid for what I thought would be a set of inner door screws to replace the old and weathered ones. However, they sent me one screw.
Who in their right mind would pay $5.10 for ONE SCREW? Well, your looking right at him. I felt like I sold the family cow for a magic bean, but that’s another story.
So, without instructions, I compared the part I ordered with the one installed in the door. It matched up in many ways, with exception for the fact I would not budge from it’s position, wiggle yes, remove no. I stared at it for 10 minutes with no further progress. Something has to give. I decided to remove the cover of the electronics with the hopes and optimism of a child. It also did not want to be removed. Back to YouTube and the computer. Nothing. I stared at it for another 10 minutes. Drank a beer, and started to “horse” it off, somehow it became ajar, and was finally removed. Upon examination of the old door latch bolt, I noticed that it was attached to the electronic mass by 4 wires. I used my phone camera to record which went where with false hopes that the repair was in reach. It was either me or the dishwasher. At this point, good money was on the dishwasher.
After recording and removal of said wires, I took the entire door latch and whatever the other piece was, to a table for further study, and another beer. After said study and beer, I remembered looking at other parts, one came to mind, a small teflon rod. As I look upon the part I knew about, I noticed it was adhering to the alien part with wires by 2 small teflon rods. I found a small nail, and pushed them out of the part, and they final separated. I replaced the old part with the new one and then reversed all steps and procedures, attached wires, reattached electronic cover, screwed down the inner door, shut main door, and started a dish cycle. Works perfectly. You may ask about the expensive screw. I took it to a local jeweler, who found nothing remarkable about it. As there must be SOMETHING about it that makes it valuable, so I had it mounted and framed in a nice display case for friends and family to treasure for years to come. A real conversation piece, and one more thing to dust.
Door Latch Bolt PS11741367 replacement instruction.
There are no instructions known to mankind on this part, however I did manage said replacement through determination and beer. First I looked it up on the internet. All kind of results, except for the model I was working on. Called, very nice woman directed me to yet another YouTube presentation for another model. As this was no help, I chose to not call her back. Not her fault.
So, I did what every instruction for the other models called for, disconnect the power. Seemed like a good idea if everyone suggested it. After that, remove the inner door by removing the screws. At this point I would like to mention that I also ordered and paid for what I thought would be a set of inner door screws to replace the old and weathered ones. However, they sent me one screw.
Who in their right mind would pay $5.10 for ONE SCREW? Well, your looking right at him. I felt like I sold the family cow for a magic bean, but that’s another story.
So, without instructions, I compared the part I ordered with the one installed in the door. It matched up in many ways, with exception for the fact I would not budge from it’s position, wiggle yes, remove no. I stared at it for 10 minutes with no further progress. Something has to give. I decided to remove the cover of the electronics with the hopes and optimism of a child. It also did not want to be removed. Back to YouTube and the computer. Nothing. I stared at it for another 10 minutes. Drank a beer, and started to “horse” it off, somehow it became ajar, and was finally removed. Upon examination of the old door latch bolt, I noticed that it was attached to the electronic mass by 4 wires. I used my phone camera to record which went where with false hopes that the repair was in reach. It was either me or the dishwasher. At this point, good money was on the dishwasher.
After recording and removal of said wires, I took the entire door latch and whatever the other piece was, to a table for further study, and another beer. After said study and beer, I remembered looking at other parts, one came to mind, a small teflon rod. As I look upon the part I knew about, I noticed it was adhering to the alien part with wires by 2 small teflon rods. I found a small nail, and pushed them out of the part, and they final separated. I replaced the old part with the new one and then reversed all steps and procedures, attached wires, reattached electronic cover, screwed down the inner door, shut main door, and started a dish cycle. Works perfectly. You may ask about the expensive screw. I took it to a local jeweler, who found nothing remarkable about it. As there must be SOMETHING about it that makes it valuable, so I had it mounted and framed in a nice display case for friends and family to treasure for years to come. A real conversation piece, and one more thing to dust.
Other Parts Used:
-
Michael from Patterson, CA
-
Difficulty Level:Very Difficult
-
Total Repair Time:More than 2 hours
-
Tools:Pliers, Screw drivers
33 of 39 people
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Dishwasher door would not close properly and dishwasher would not come-on.
Searched various how to fix videos on your web site and YouTube.. Photographed old unit installation and wiring with my phone. Then labeled wires. I removed old latch and bolt with microswitches. Checked switches with ohmmeter which seemed to work well. Order new bolt and latch from this site . On arrival of new parts, assembled new unit using old one as model. Removed micro switches from old unit and installed them on new one. Confirmed switch function with ohmmeter. Installed replacement latch/ bolt. Closed circuit breaker at box and confirmed that door latch worked and dishwasher came on.
Other Parts Used:
-
Marc from Seattle, WA
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Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
-
Tools:Screw drivers
10 of 10 people
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11741367
Manufacturer Part Number: WP3380854
Manufacturer Part Number: WP3380854
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Get in touch, we're here to help!
1-866-883-8386
Monday to Saturday
8am - 8pm EST