These detergent cup dispenser springs are sold individually.
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Part Videos
Replacing your Whirlpool Dishwasher Door Spring
Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Door latch failure | Not cleaning dishes properly
This part works with the following products:
Dishwasher.
This part works with the following products:
Whirlpool, Kenmore, Roper, Estate.
Part# WP3368999 replaces these:
AP6008132, 3368999
Customer Reviews
Average Rating:
★★★★★
★★★★★
8 Reviews
5.0
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★★★★★
★★★★★
Rachel B - August 27, 2019
Verified Purchase
Easy to Order
The part was easy to find, and the shipping was fast.
★★★★★
★★★★★
Larry F - April 7, 2020
Verified Purchase
repair worked
The part arrived on time and once installed, the soap dispenser worked properly.
★★★★★
★★★★★
Gordon P - January 27, 2021
Verified Purchase
Easy repair
The spring was the correct part and the delivery was very fast!
★★★★★
★★★★★
Angela N - April 17, 2020
Verified Purchase
Fast delivery, the right part.
Extremely fast shipping, like overnight. And it was the right part we needed. Great company.
★★★★★
★★★★★
Barry J - September 26, 2018
Verified Purchase
Saved myself the cost of a new dishwasher!
Can't say enough good things about PartSelect.ca, the Canadian version of PartSelect.com! My order was shipped within an hour of my placing the order and was in my mailbox the next morning! I had mistakenly diagnosed my problem as a soap cup latch (and purchased one from Partselect.ca), but as soon as I removed the inner panel of the door, the broken spring was clearly the real problem. A little $7.00 spring, that was so simple to replace, saved us the $1000 we had earmarked for a new dishwasher -- we had already priced them at the local hardware store! The videos that PartSelect posts, as well as the Symptom/Part Required diagnostic chart, are exceptionally helpful. In our former house, I had the same superb service experience when I ordered a part for our dryer door two years ago. LOVE PartSelect.ca!!
★★★★★
★★★★★
William W - October 6, 2018
Verified Purchase
Easy repair
Part was here next day. Took 20 minutes to install. Very happy.
★★★★★
★★★★★
Derek R - November 12, 2020
Verified Purchase
Worked as ordered
The part arrived in less than a week, which was awesome. And, it was the part that I needed to repair the dishwasher. Great job, thanks guys!
★★★★★
★★★★★
B Duncan M - May 25, 2022
Verified Purchase
Worked great
Note - the video they show on the website with this part may not be a match for your door spring apparatus design (it wasn’t for mine). Part fits nevertheless. This is the second time I’ve had to replace the spring though (original lasted about 10 years, first replacement around 5), so you may want to order a couple to be on the safe side. Before installation this time, I hit it with a generous amount of silicon spray to see if that might stave off the rust-induced break for longer than 5 years this time ‘round. Fingers crossed.
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Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 4 reviews.
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Detergent Cup does not open
Disconnect power supply to dishwasher. Open door and remove screws on inner door cover. Carefully remove inner cover while watching how inner parts are arranged. Found return spring on detergent cup linkage had rusted and broken causing detergent cup not to open. Installed new spring and re assembled inner cover. Rotated timer dial one full revolution to check operation of detergent cup. Worked like a charm. Re connect power supply to dishwasher and your good to go.
Other Parts Used:
stephen from venice, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
26 of 42 peoplefound this instruction helpful.
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detergent dispenser would not operate
remove star screws holding inside door panel. remove plastic cover that protects latch assembly. hook one end of spring on stationary pin on inside of slider bar. Hook other end of spring on pin on slider bar. replace cover and door panel.
Other Parts Used:
Lee from Thomaston, GA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
8 of 16 peoplefound this instruction helpful.
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Long spring broke that pulls soap cup open
Opened the door by using a star screwdriver. Pulled the door inside from the outside. Located the broken spring, put in new one (be very carefull to see how the insides are put together..makes life ALOT easier), and carefully put back together.
Other Parts Used:
mark from ickesburg, PA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
5 of 23 peoplefound this instruction helpful.
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Dishwasher would not dispense soap
Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.
Other Parts Used:
Louis from CHESTERFIELD, MO
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set
1 personfound this instruction helpful.
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Questions and Answers
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4 questions answered by our experts.
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John
March 3, 2018
The soap dispenser door will not open. I took the door panel off, removed the cover and verified that the plastic parts and springs appear clean and free of damage. I also cleaned out any soap debris with warm water. I reassembled the door, however the retest was unsuccessful as the soap dispenser still does not open. What have i missed?
For model number DU810DWGQ1
Hello John,
Thanks for your question. Make sure no large items in the lower rack are blocking the dispenser door from opening. The actuator could be causing this problem, part number PS392727. Though more rare, the timer may also be at fault - consider testing it with a multimeter and replacing it if it shows no continuity.
I hope this helps.
Small latch to close the soap dispenser is not working, it doesn't grip the lid
For model number 15522000
Hello Olesia, thank you for writing. This is the correct replacement Door Spring for the dispenser on your model.
2 people found this helpful.
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RANDY HOWARD
February 23, 2018
I was not having the detergent not being released. Took off the door panel, and all the pieces fell off. Found the broken spring part # ps11741264. But i have no picture to show how everything goes back and where the spring reconnects
For model number DU810SWPU3
Hello Randy, Thank you for your inquiry. The interior of the dishwasher door has to be removed (8 screws). Once removed, flip the interior cover over and remove the plastic cover which protects the detergent assembly. You will see the two tabs where the spring attaches on the lower detergent dispenser actuator assembly. Install the new spring and the protective cover. Pay attention before reassembly that the exterior door has not popped out of it's tab. If so, pop the tab in place. Reinstall interior door cover and you are finished. Hope this helps!
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William
February 17, 2018
Will this spring work with the rinse aid dispenser as well as the detergent dispenser?
For model number 66516334400
Hello William,
Thanks for your question. We show that it is compatible with the detergent cup specifically.
I hope this helps.
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