Average Repair Rating: 2.8 / 5.0, 4 reviews.
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Ice Maker would not eject the Ice either by cube or crushed
removed the Ice Tray, removed the cover that the motor is attached to, The biggest problem I had was getting the coupler off the drive shaft. It would not tightyen up and would not turn auger. I had to remove the unit and take a hack saw to cut the coupler off The other problem I could not get the wireing harness unpluged from the refigrator, and had to remove each individual wire from its contact. I had to remove the whole motor unit inorder to get the old coupler off.
I assumed the motor had burned out. I removed the 4 hex-head screws to remove the bracket holding the motor. I had to squeeze the electrical fitting to the motor located in the right rear of the compartment in order to electrically disconnect the motor, since the lower part of the fitting has a latch that prevents its easy removal. Then I could insert a vice grips on the shaft and on the coupling in order to (reverse) unscrew the coupling from the motor. I initially received the wrong replacement motor, but when the correct one arrived, it installed on the mounting bracket easily and I reinstalled the bracket with motor easily. It turns out a new motor did NOT fix the problem, so I'm not sure what to do now.
1. Removed Ice cube bin. 2. Removed the 4 screws holding dispenser bracket in place. 3.Unplugged electrical connector for motor and removed the unit. 4. Removed the coupler,wiring connections and three screws holding dispenser motor to mounting bracket. 5.Installed new dispenser motor onto bracket, put on coupler and connected wiring to motor. 6. Installed newly assembled unit put ice bin back into place. Dispenser works great.
Other Parts Used:
William from Victorville, CA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
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Was not dispensing ice, motor shaft had broken
Once the part arrived it would have been an extremely simple install, however the part was shipped defective. Only 1 of the six potential mounting holes had been tapped. Leaving 5 without threading whatsoever. After demanding a refund I was told I would have to pay for shipping again to send it back and it would talk 7 to 20 weeks ........ yes you read that correctly. For my return to be processed and I could be issued my refund. Long story short I tapped the holes myself and was then able to install. Everything works but I will never buy ANYTHING from this website again.
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5 questions answered by our experts.
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David
October 28, 2017
Cannot get auger to turn on its own.Can turn by hand after i melted all ice around it.Can then unit by hand ,but when put back together, does not work. Can't even hear motor running to turn auger. Should i replace the auger motor?
For model number 10656724602
Hi David,
Thank you for your inquiry. If the motor is not running then I would replace it. I hope this helps. Thank you and have a great day!
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Dona
September 9, 2019
I am trying to find instructions to replace the ice chute motor
For model number KSCSF25FTSS02
Hi Dona, thank you for your question. There is an installation video listed above in the part information. Here is the link: https://youtu.be/J5O1QfQIxtQ. Good luck with your repair.
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Tom
December 10, 2018
The icemaker makes a very loud noise intermittently i disconnected and removed auger from freezer compartment noise stopped. Question is likely cause is solenoid or motor. Ice maker works.
For model number ed5fhexnq00
Hi Tom,
Thank you for your question. The sound you are hearing is likely the auger motor and you will need to replace it. I hope this helps. Thank you and have a great day!
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Micky
January 2, 2018
No ice delivery: - how do i determine if it is the motor or the solenoid; the auger does move by hand but i hear no noise when i try the dispenser. Also the water does not dispense but the ice maker does make ice. Water valve solenoid? 2-problems, thank you
For model number KSBS25FKBL00
Hi Micky,
Thank you for your question. To verify which part is causing the issue you will need to use a multimeter to check the continuity of each part. I hope this helps. Thank you and have a great day!
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John
April 7, 2023
Ice maker makes ice infrequently and solid ice forms under the cylinder and in the shallow trough in the ice container. It dispenses ice when the solid ice under the cylinder is not binding and the water dispenser seem to be working fine. What parts might need to be replace to fix these ice maker problems. Thanks, John
For model number GD25DFXFW02
Hello John, Thank you for asking. We suggest testing the Water Inlet Valve. Set your multitester to the R X 1 ohms setting to test for continuity. Place each of the multitester's leads on a terminal. Your multitester should display a reading between 200 and 500 ohms. Closely examine your water inlet valve. The exact ohm resistance rating you should test for may be marked on the valve. We hope this helps!
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