This friction damper assembly is designed to stabilize the washer tub during operation, particularly during high-speed spin cycles. By absorbing movement and reducing vibrations, it helps ensure quieter, smoother performance and prevents excessive shaking. The damper connects the tub to the cabinet and plays a key role in maintaining balance. If broken, your washer may become noisy or unstable. This replacement part is sold individually and does not include shock absorbers. For safety, unplug the washer and wear protective gloves before installation.
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Troubleshooting
This part fixes the following symptoms:
Shaking and Moving | Spinning Issues
This part works with the following products:
Washer, Washer Dryer Combo, Dryer.
This part works with the following products:
LG, Kenmore.
Part# ACV72909503 replaces these:
ACV72909501
Customer Repair Stories
Average Repair Rating: 2.1 / 5.0, 2 reviews.
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Noise and vibration when spinning
Used a video to explain how to do repair. Video showed about 1 1/2 hours, took probably 4 hours at least. Bearings were very difficult to remove and were in very bad shape for a 4 1/2 year old washer. We were very lucky and did not have a spider that needed to be replaced. All and all not to bad of a repair, but without the video we found it would have been a guessing game of how to do the repair. Parts all worked well and the washer is now quiet as a mouse in the spin mode. Spending $200.00 instead of a new washer was the goal and it was completed. Here's hoping to more than 4 additional years before another repair is required.
We replaced the three dampers, two in the front and one in the back. We referred to the YouTube video someone posted on this page.
Other Parts Used:
Tema from STATE ROAD, NC
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
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4 questions answered by our experts.
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Jerry
March 3, 2018
Does the assembly come with all 3 shock absorbers and hinges, or must they each be purchased separately?
For model number WM3670HWA
Hello Jerry,
Thanks for your question. The shock absorbers are sold individually. The hinges are sold individually under part number PS7321743.
I hope this helps.
Hi Nyla, Thank you for the question. The Shock or the Friction Damper Assembly helps support the tub and prevents it from banging around when in use. Hope this helps!
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Richard
November 18, 2022
MY LG washer is shaking and moving. I need to replace the dampers (shock absorbers) How many dampers are required in this model?
For model number WM3670HWA
Hi Richard, thank you for getting in touch. Your model has three shock absorbers, part number PS11707466. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!
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Tim
May 25, 2025
How many shocks does the wm3900hba have
For model number WM3900HBA
Hi Tim, thank you for reaching out. According to our research, your model comes with 3 shock absorbers. All have the same part number PS11707466. We hope this information helps!
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