Average Repair Rating: 4.6 / 5.0, 3 reviews.
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Fridge smelled like something electronic was burning
Removed the back cover of the fridge with it still pluged in. The next time the compressor tried to kick on, a small piece of black plastic next to the black tank caught fire, and then went out. I unpluged the fridge, unpluged the two wires feeding the black box. Then the box unpluged from the tank. I searched on the internet for the part using the model #. It ended up being a overload/ptc or relay. There was a smaller black box attached with I think is some sort of an overload. I unplugged the overload and it plugged right into the new relay I had overnighted. Although the new relay was white (not black) and the plug attachments were in different locations, it work great.
Other Parts Used:
BENJAMIN from LAKESIDE, CA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
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Smelled burning plastic
I removed the cardboard cover from the back of the fridge. I was not sure where to begin then the compressor kicked on and a flame came from the bottom of relay that mounts to compressor, so i unplugged fridge and let cool .I removed part that burned and looked on this site to identify what it is. The part has been updated to a new design which is now a white plastic. I also replaced run capacitor .Put the new parts on and it was back to working .The sleeve that comes with the new run capacitor didn't fit under the lock wire clip so i left off.
Unplug the refrigerator removed the condenser/ compressor cover back bottom on fridge, remove the relay from the compressor took off the two wires, replace with new relay
Other Parts Used:
Carlos from Copper Canyon, OK
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
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6 questions answered by our experts.
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Jerome
November 15, 2017
Hi, my refrigerator and freezer lights are on but its not getting cold are anything. The ice marker isn't working, nothing working but the lights can you tell me what i need to do?
For model number HSS25GFTCBB
Hi Jerome,
Thank you for your inquiry. If your refrigerator is not working, There are some parts that you will need to check to see which one is causing the issue. You will need to check the electronic control board, the capacitor, the condenser fan motor, the evaporator fan motor and the overload/start relay combination. I hope this helps. Thank you and have a great day!
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Otilo Reyes
August 8, 2017
Every time after electric power failure the refrigerator go to showroom mode and does not reset until 24 hours or little more. And then operate normal. What is the problem? Thank you
For model number GSCS3PGXCFSS
Hi Otilo,
Thank you for the question. Whenever the power is disconnected from your appliance, your board will generally reset. This is probably why it is going back into showroom mode after a power failure. To exit Showroom mode press and holding LIGHT and LOCK at the same time for 3 seconds. I hope this helps!
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Andrew
September 1, 2021
I am trying to verify whether you have overnight shipping available ( at a price of course ). The above part is needed for my GE profile refrigerator, and I am looking to obtain this in the most expeditious manner. So, do you overnight ship parts? Thank you
Hello Andrew, Thank you for the question. If the part is in stock there is a Next Business Day Shipping, just add the part to the cart and on the next screen there will be the shipping options listed. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Michael
November 22, 2021
Fridge quit cooling. Now if it is plugged in only the light comes on. Cant hear anything running. Can I use a power meter to check the relay without the fridge being plugged in? And how to use the meter please
For model number GSH22JSXASS
Hello Michael, Thank you for the question. We have attached a video on how to use the meter. To test the Overload/Start Relay Combination, You need to test them individually from each bottom pin LT and RT. to the top center pin as described. These readings added together will get the total reading between the 2- on the bottom. So, by your measurements they are 10.4 ohms. We hope this helps!
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RON
March 17, 2024
Was making too much ice to begin. Started making noisy due to build up of ice. took hot gun and melted ice and quit making noisy. This morning the refrigerator will not come on lights come on but won't start
For model number HSS25GFPJWW
Hello Ron, thank you for your inquiry. We have concluded that the issue is with the start device, part number PS1020294. We would recommend replacing it to fix the issue. It starts the compressor motor. Glad to be of assistance!
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Tim
October 10, 2025
Hi . we recently had an issue with the refrigerator not cooling, ice and water wouldn't work and lights wouldn't come on. relay on the control board was constantly clicking. Replaced both the main control boards, run capacitor and over load relay. every thing is working now except for the interior lights they come on when door is opened then start flashing and go out . doesn't seem to have any thing to do with the door switches.
For model number GFD28GBLDTS
Hi Tim, thank you for reaching out. As you have replaced all the relevant parts, the issue is most probably with the light system of the refrigerator. We would recommend replacing the LED light and cover assembly, part number PS12172918. We hope this solves your problem!
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