ZGU385NSM2SS General Electric Cooktop - Overview
Sections of the ZGU385NSM2SS
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Grate Foot
PartSelect #: PS2353327
Manufacturer #: WB02T10461
The Grate Foot is a black rubber part which attaches underneath the grate in order to protect your stovetop from being scratched, which it does by cushioning the grate on your gas range. If this part ...
$17.70
Special Order
Cooktop Control Transformer
PartSelect #: PS8768310
Manufacturer #: WB27X21609
The control transformer provides power to the spark module and burner ignition switches to light the burners.
$172.10
Special Order
Burner Cap (18k)
PartSelect #: PS16762391
Manufacturer #: WB29X43469
This burner cap replaces a worn or discolored cap on high-output burners, helping ensure even heat distribution and reliable cooking performance. Designed for 18,000-BTU burners, it’s a direct drop-in...
No Longer Available
Burner Control Knob - Stainless
PartSelect #: PS11700818
Manufacturer #: WB03X24360
Sold individually. This knob accepts a D-shaped shaft.
No Longer Available
Top Burner Igniter
PartSelect #: PS1480955
Manufacturer #: WB13T10077
Need a solution for your failing cooktop burner? Here's the GE Top Burner Igniter, the heart of your cooktop. This little component's job is to generate the spark that helps ignite your burner, every ...
$78.01
Special Order
Screw
PartSelect #: PS271689
Manufacturer #: WH2X930
This screw is sold individually.
$13.95
Special Order
Spark Module
PartSelect #: PS1480954
Manufacturer #: WB13T10076
This part sends enough current to the igniter to create a spark to the bottom of the burner cap.
$265.96
Special Order
Questions And Answers for ZGU385NSM2SS
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Bruce
September 22, 2022
How much are the knobs for this stove top?
For model number ZGU385NSM2SS
Hello Bruce, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11700818. Thank you for your inquiry, good luck with this repair!
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Dale
January 5, 2023
Our ignitor went out on our cooktop - utube videos suggest replacing the control transformer part #ps8768310 and the spark module (I don’t see this part in your catalog)
For model number ZGU385NSM2SS
Hello Dale, thank you for the question. The spark module for your model is part number PS1480954, and the control transformer is part number PS8768310. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
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Common Symptoms of the ZGU385NSM2SS
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Grate Foot had worn out
A rubber grate foot on my range top had worn out. I pulled the worn foot out and installed the new grate foot with no tools or accessories. Good as new! Now I don't have to worry about the grate scraping my range top and scratching the paint. I also ordered extras so I won't have to wait if another wears out.
Parts Used:
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Kathryn from Star City, AR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
24 of 33 people
found this instruction helpful.
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Igniter on one burner wasn't working consistently
Fairly easy repair. Remove the grate, then remove the loose fitting burner assemblies. Unscrew 5 screws using Torx (star) screwdrivers - 3 along the ring top and 2 on the inside flat portion of the ring. You'll need 2 different size Torx screwdrivers. Once the screws are removed, lift that piece. It may be stuck from years of baked-on spills, but there's nothing else mechanically holding it. pull off the electrical lead, which is just held with a compression fitting. Use needle-nose pliers to pull off the C-clip holding the igniter in place. Careful not to lose the little spring that the C-clip holds in place, though it's not really under a lot of tension. Change out the igniter and reassemble everything. I used the pliers to push the clip back in place. All set - works like new.
Parts Used:
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Anthony from Orlando, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
9 of 10 people
found this instruction helpful.
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After my housecleaner had been here, I noted that 2 of the little rubber feet were missing from the top grates.
I was pretty upset as the grate wobbled, so I went on line and looked for GE Profile parts. To my amazement, I found the little rubber feet quite easily, and within 2 days they were here at my home. I simply had to stick them in the holes; however, I noted that they did not fit real tight, so I removed them and shot a little glue on them, and they have been in place ever since. Thanks to you guys, I am a happy camper now!!!
Parts Used:
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Anne from Jacksonville, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
found this instruction helpful.
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