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James
October 29, 2021
Oven baking element refuses to shut off and oven over heats. Had to turn the circuit off to prevent runaway heating. Was able to gt a f2 error code.
For model number WW27430PU
Hi James,
Thank you for contacting us. If the bake element is not shutting off and the oven is over heating, the issue may be with the oven sensor. The oven temperature sensor is the part that monitors the oven temperature and signals the electronic control board to turn the elements on and off. Before removing this part from the oven and testing it with a multimeter for continuity, unplug the oven from the electrical outlet. To test the sensor, you will need to reference your owner’s manual to determine what the correct reading should be for your model, as this varies from model to model. To test it for continuity, use a multimeter on the Rx1 setting and touch the terminals with the probes. This test needs to be done with the sensor at room temperature to produce accurate results. If your test results do not meet the manufacturer’s guidelines, you need a replacement temperature sensor. If the sensor is fine, you will need to check the elements, the electronic control board and the wiring between the parts to see which one is causing the issue. We hope this helps! If you have any questions, please let us know.
Removed the oven door by opening slightly, then pic door up to remove. Remove 2 screws holding oven sensor in place, gently pull on sensor to remove, had to remove about 8 inches to get at plastic connector. Unplug connector, had to use an adapter cable supplied with the PartSelect kit to install new sensor, push cable back into opening, reinstall 2 screws. The oven works fine! Note that due to thermal lag the temperature overshoots to 370 degrees and undershoots to 340 degrees, this appears to be normal oven operation. Putting door back in place was easy.
First I removed the two screws that hold the element in place. I then pulled the sensor out about 3 inches and disconnected the two wires. Next, I connected new sensor and screwed the new sensor back in place. One area for caution. Make sure that the electrical connection is pushed in past the insulation on the back side of the oven. Failure to do so will cause the plastic plug connector to melt from oven heat.
Parts arrived in three days and it was an easy swap of the hinges but the same problem still existed: the oven door wouldn't close completely, so the oven light stayed on and the convection wouldn't work either unless the door closed all the way. The replacement hinge's springs apparently aren't strong enough to close it and the springs aren't adjustable - which is a design flaw. I did correct the problem though, by using three dollars worth of 1" round magnets, which I placed inside the door: they stay put and are strong enough to pull the door tight.
