WTW5500BW0 Whirlpool Washer - Overview

Sections of the WTW5500BW0

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Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(23)
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$15.95
  In Stock
Drive Hub Kit – Part Number: W10528947
Drive Hub Kit
★★★★★
★★★★★
(38)
PartSelect #: PS6012095
Manufacturer #: W10528947
This drive hub kit helps your washer spin and agitate properly by connecting the basket to the motor. If your washer isn’t spinning, is noisy, or wobbles too much, this part might be the fix. It’s a s...
$35.89
  In Stock
Lid Latch Assembly – Part Number: W10404050
Lid Latch Assembly
★★★★★
★★★★★
(32)
PartSelect #: PS3497627
Manufacturer #: W10404050
The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
$85.01
  In Stock
Washer Drive Pulley – Part Number: W10721967
Washer Drive Pulley
★★★★★
★★★★★
(19)
PartSelect #: PS10057144
Manufacturer #: W10721967
If your washer is noisy, spins slowly, or leaves clothes soaking wet, this splutch cam kit might be the fix. It helps your machine switch between washing and spinning by connecting the motor to the ba...
$49.29
  In Stock
Washer Drive Belt – Part Number: WPW10006384
Washer Drive Belt
★★★★★
★★★★★
(13)
PartSelect #: PS11747978
Manufacturer #: WPW10006384
If your washer isn’t spinning or making strange noises, the drive belt might be worn out. This genuine replacement belt connects the motor to the drum, helping it spin and tumble your clothes properly...
$35.94
  In Stock
Washer Shift Actuator 120v 60hz – Part Number: WPW10006355
Washer Shift Actuator 120v 60hz
★★★★★
★★★★★
(26)
PartSelect #: PS11747977
Manufacturer #: WPW10006355
If your washer won’t start, spin, or agitate, this shift actuator might be the fix. It helps switch between wash and spin cycles and controls the agitator’s movement. It fits many Whirlpool, Maytag, a...
$82.49
  In Stock
Washer Washer – Part Number: WP3949550
Washer Washer
★★★★★
★★★★★
(1)
PartSelect #: PS11742027
Manufacturer #: WP3949550
This part goes on the agitator retaining bolt.
$16.45
  In Stock
Affresh Washing Machine Cleaner - 3 pack – Part Number: W10135699
Affresh Washing Machine Cleaner - 3 pack
★★★★★
★★★★★
(3)
PartSelect #: PS1960673
Manufacturer #: W10135699
Having a problem with a funky-smelling washing machine, or one that just doesnt seem to clean your clothes as well as it used to? Say hello to the Affresh Washing Machine Cleaner by Whirlpool. This po...
$25.31
  On Order
Screw, 8-16 x 1.000 – Part Number: WP8533953
Screw, 8-16 x 1.000
PartSelect #: PS11746167
Manufacturer #: WP8533953
Sold individually.
$10.09
  In Stock
Washer Drain Hose – Part Number: W11244231
Washer Drain Hose
★★★★★
★★★★★
(3)
PartSelect #: PS12578897
Manufacturer #: W11244231
The drain hose carries used water from the washer to your house drain.
$31.91
  In Stock
Hose Clamp – Part Number: WP285655
Hose Clamp
PartSelect #: PS11740613
Manufacturer #: WP285655
This hose clamp is sold individually.
$14.95
  In Stock
Lid Latch Strike – Part Number: WPW10240513
Lid Latch Strike
★★★★★
★★★★★
(3)
PartSelect #: PS11750882
Manufacturer #: WPW10240513
This part is the replacement lid latch or latch assembly for your top-load washer. The lid latch holds your washer door closed, and allows the washer to run its cycle. If the lid latch is damaged, you...
$56.29
  In Stock

Questions And Answers for WTW5500BW0

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5 questions answered by our experts.
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William
March 20, 2020
Washer machine don't spin
For model number WTW5500BW0
PartSelect logo
Hi William, Thank you for your question. If your washer will not spin, there are some parts that you will need to check to see which one is causing the issue. You will need to check the shift actuator, the lid latch assembly, the drive belt, the washer drive pulley and the drive hub kit. You will need to test the electronic parts with a multi-meter. Here is a link to one of our videos on YouTube that you may use as a general reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. For the other parts you will need to perform a visual inspection to verify if they are damaged or worn. If they are, they will need to be replaced. We hope this helps. Thank you and have a great day.
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Kerrie
March 12, 2023
When I turn on the washer the lid locks, when it gets to Spin the lod unlocks and won't do anything, then I turn the knob to drain an spin and it will finish sometimes and my clothes are still soaking wet.
For model number WTW5500BW0
PartSelect logo
Hello Kerrie, thank you for contacting us. It appears that your lid latch assembly is faulty. We recommend that you replace your lid latch assembly, part number PS3497627, to fix the issue. We hope this solves your problem!
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Amanda
October 25, 2023
After I turn on the washer with all the lundary stuff in there the washer locks then the lid lock light blinks and then the light is gone and the lid is unlocked and I can not wash clothes. Is the issue the lock part?
For model number WTW5500BW0
PartSelect logo
Hi Amanda, thank you for reaching out. Based on the description that you have provided, the issue is with the lid lock latch, part number PS3497627. We would recommend checking the lid lock latch to fix the issue. We hope this solves your problem!
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Danial
June 27, 2025
Why is the washing machine so loud during the spin cycle?
For model number WTW5500BW0
PartSelect logo
Hi Danial, thank you for reaching out. The issue seems to be with the bearings. The bearings for your model do not come separately. They come attached to the gear case, part number PS16220910. You may need to replace it to fix the issue. We hope this solves your problem!
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Richard
February 14, 2023
Washer will not start up. Pushing start button only gets Washer to click, click, click etc.
For model number WTW5500BW0
PartSelect logo
Hi Richard, thank you for contacting us. According to our research, the issue is most common with the lock door assembly, part number PS3497627. If that does not help we would recommend checking the following parts: control boards, part numbers PS11756290, and PS8691626, and drain pump, part number PS11751719. We hope this solves your problem!
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Common Symptoms of the WTW5500BW0

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Will not agitate
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Spinning Issues
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Leaking
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Will Not Start
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Spins slowly
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Will not drain
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Lid or door won’t close
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Shaking and Moving
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Noisy and Marks Left on Clothes
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Burning smell
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Locking Issues
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Cycle Not Advancing
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Draining Issues
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Water Filling Issues
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Timer Not Working
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No hot or cold water
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Lid Lock light blinking, machine will not start
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
Parts Used:
Washer Shift Actuator 120v 60hz
  • David from Los Alamos, NM
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
323 of 403 people found this instruction helpful.
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Defective lid latch - Cabrio Washer
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
Parts Used:
Lid Latch Assembly
  • William from Wakefield, RI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
97 of 124 people found this instruction helpful.
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Noise on bottom of Washer louder as time went on. 1 1/2 years
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
Parts Used:
Washer Drive Belt Washer Drive Pulley
  • Jerry from WALLA WALLA, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
94 of 126 people found this instruction helpful.
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