WRT311FZDW01 Whirlpool Refrigerator - Overview

Sections of the WRT311FZDW01

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Refrigerator Capacitor – Part Number: WPW10662129
Refrigerator Capacitor
★★★★★
★★★★★
(36)
PartSelect #: PS11757023
Manufacturer #: WPW10662129
This part helps the compressor kick on and off while maintaining a constant temperature to keep things frozen in your freezer.
$55.31
  In Stock
Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(23)
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$15.95
  In Stock
Refrigerator Door Switch – Part Number: W11384469
Refrigerator Door Switch
★★★★★
★★★★★
(34)
PartSelect #: PS12728638
Manufacturer #: W11384469
Door switch turns the light off when you close the door.
$48.68
  In Stock
BRACKET-DOOR STOP,ZINC – Part Number: W11745278
BRACKET-DOOR STOP,ZINC
★★★★★
★★★★★
(5)
PartSelect #: PS17917873
Manufacturer #: W11745278
This hinge bracket, also known as a door stop, is attached to the bottom of the door and is used to limit how far the door swings out to protect the refrigerator itself, and any surrounding cabinets f...
$16.43
  In Stock
Freezer Evaporator Fan Motor – Part Number: WP2315539
Freezer Evaporator Fan Motor
★★★★★
★★★★★
(35)
PartSelect #: PS11740359
Manufacturer #: WP2315539
This evaporator fan motor is located in the back of the freezer, and circulates air over the refrigerator coils. These coils will convert the heat into cool air, which is then circulated.
$84.25
  In Stock
Meat Drawer Shelf – Part Number: W10861519
Meat Drawer Shelf
★★★★★
★★★★★
(21)
PartSelect #: PS11731608
Manufacturer #: W10861519
This refrigerator meat drawer shelf frame provides structural support for the meat drawer, allowing it to slide smoothly in and out of the compartment. Constructed from durable white plastic, the fram...
$59.87
  In Stock
Screw – Part Number: WP681249
Screw
PartSelect #: PS11743743
Manufacturer #: WP681249
Sold individually.
$10.09
  In Stock
Door Handle - Stainless – Part Number: W10806512
Door Handle - Stainless
★★★★★
★★★★★
(3)
PartSelect #: PS11703503
Manufacturer #: W10806512
This stainless steel door handle is a genuine OEM replacement part designed for use with refrigerators. The handle provides a secure grip for opening and closing the refrigerator or freezer door while...
$224.01
  In Stock
Refrigerator Door Shelf End Cap – Part Number: WP2195916K
Refrigerator Door Shelf End Cap
PartSelect #: PS11739204
Manufacturer #: WP2195916K
Sold Individually.
$21.23
  In Stock
Refrigerator Screw – Part Number: WP489497
Refrigerator Screw
PartSelect #: PS11742758
Manufacturer #: WP489497
Sold individually.
$16.96
  In Stock
Touch-up Paint - Black – Part Number: 72032
Touch-up Paint - Black
★★★★★
★★★★★
(1)
PartSelect #: PS385141
Manufacturer #: 72032
16ml
$22.58
  In Stock
Refrigerator Door Hinge Nylon Washer – Part Number: WP487576
Refrigerator Door Hinge Nylon Washer
PartSelect #: PS11742705
Manufacturer #: WP487576
With our Whirlpool Door Hinge Nylon Washer, you can help extend the life of your refrigerator and improve its functionality. This small but mighty part is designed to keep your fridge door running smo...
$15.17
  In Stock

Questions And Answers for WRT311FZDW01

Ask our experts a question about this model and we'll get back to you as soon as possible!

36 questions answered by our experts.
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George
March 6, 2024
Can I add an ice maker to this model and what's the proper one?
For model number WRT311FZDW01
PartSelect logo
Hi George, thank you for the question. Yes, you can add ice maker to your model. The compatible ice maker assembly for your model is part number PS16660337. Glad to be of help!

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Joyce
February 5, 2024
Need a door bin number.
For model number WRT311FZDW01
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Hello Joyce, thank you for getting in touch. The door shelf bin you are looking for is part number PS11703474. Glad to be of assistance!

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Frank
March 1, 2024
freezer is too warm and food compartment is freezing..??
For model number WRT311FZDW01
PartSelect logo
Hi Frank, thank you for getting in touch. Based on our research, we would suggest replacing the temperature sensor, part number PS11753996. It senses the temperature inside the refrigerator and sends information to the electronic control. We hope this sorts out your problem!

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Debbie
August 27, 2025
2nd shelf in fridge near back is freezing every thing. And meat and cheese drawer is getting water in it?
For model number WRT311FZDW01
PartSelect logo
Hi Debbie, thank you for the question. Check the drain hole for any blockage first. If the issue persists, you may need to replace the drain tube, part number PS10061815. We hope this sorts out your problem!

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Norman
January 18, 2020
We purchased this refrigerator and the installation info did not show the drain pan under the refrigerator nor how we are to clean it. Also did not show botton of refrigerator so we do not know if we were suppose to remove the cardboard on the bottom of the refrigerator - it also just has cardboard on the back of the refrigerator. Please help us!!! the instructions we received are not very good.
For model number WRT311FZDW01
PartSelect logo
Hello and thank you for writing. For your convenience, we have attached the link to your service manual. We hope this helps. Good luck with your repair. https://www.whirlpool.com/content/dam/global/documents/201304/owners-manual-W10439277-RevC.pdf

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Common Symptoms of the WRT311FZDW01

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Light not working
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Fridge too warm
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Door won’t open or close
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Will Not Start
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Fridge and Freezer are too warm
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Freezer section too warm
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Noisy
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Clicking sound
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Too warm
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Leaking
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Frost buildup
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Freezer not defrosting
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Fridge runs too long
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Ice maker not making ice
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Door Sweating
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Won’t start
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Fridge too cold
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Door latch failure
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
My refrigerator stopped cooling and the freezer section stopped freezing
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck let's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
Parts Used:
Refrigerator Capacitor
  • garth from forest lake, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
436 of 546 people found this instruction helpful.
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Evaporator Fan failure
The reason I repaired it myself was because the repairman that diagnosed the problem.didn't come back in two weeks. The evaporator fan sits behind a vented wall in the freezer and directs cold air into freezer and refrigerator.I removed the ice make assembly first and then the freezer wall held in place by two sheet metal nuts. Then removed wires from fan motor. Removed the fan blade from fan motor,which was press fitted on,then removed fan motor from bracket assembly(make sure and retain the two vibration rubber washers on back and front of motor. Reinstall new motor with vibration washers and press fan blade on new motor. Install in bracket assemble and reassemnble.
Parts Used:
Freezer Evaporator Fan Motor
  • William from Middletown, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
164 of 189 people found this instruction helpful.
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Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
Refrigerator Door Switch
  • Clint from Rayville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
135 of 247 people found this instruction helpful.
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