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5 questions answered by our experts.
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Stephen
April 29, 2024
Refrigerator stopped cooling, but freezer still works fine.
When I turn the temperature dial for the refrigerator, I can hear the compressor kicking on and off, but it will not get cool, nothing in the refrigerator is colder than 62° but yet the freezer still works fine and everything is frozen as should be. Is this something I can fix or do I need to purchase a new refrigerator?
For model number WRT111SFDM02
Hi Stephen, thank you for reaching out. Based on the description you have provided, we would suggest checking the temperature control thermostat, part number PS11756004. It regulates the temperature in the refrigerator. You may need to replace it to fix the issue. We hope this solves your problem!
Freezer is to cold -40 f. Replaced defrost board and cold sencer fridge is 40 f
For model number WRT111SFDM02
Hello Sean,
Thank you for your question. Our sources suggest replacing the heater under part PS12348904 for your model to fix the issues. We hope this helps.
Hello Ann, thank you for your question. If you are looking to replace the bulb of the refrigerator model number WRT111SFDM02, the compatible bulb has part number PS16555179. Please feel free to contact us if you need assistance regarding the repair and purchase, customer service is available 7 days a week.
I have this in a house I purchased. It no longer runs. I’m trying to find a replacement. What are the dimensions of this refrigerator? I’m not sure exactly how to measure it
For model number WRT111SFDM02
Hi Sharon, thank you for the question. Based on our research, your model has the following dimensions: height: 61.75 inches, width: 24.5 inches and depth: 28.25 inches. We hope this information helps!
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Josh
February 12, 2025
If I set it on recommended temp my fridge will freeze and eventually the passage to it freezes up.The freezer works fine I just have to turn the fridge all the way down so it won’t freeze up. I’m assuming maybe the temp control switch but not sure.Thanks
For model number WRT111SFDM02
Hello Josh, thank you for getting in touch. Yes, based on the description that you have provided, we would recommend checking the temperature control thermostat, part number PS11756004, to solve the problem. A malfunctioning temperature control thermostat can most probably cause this issue. We hope this helps!
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck let's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
I unplugged the fridge.Removed the thermostat casing located in the lower part of the refridgerator by removing a few screws. disconnected the wiring plug from the relay board-connected the new board-screwed the new board inplace-put the casing back and replaced those screws. turned fridge back on and HOORAY off we went. i want to add frinding the part and recieving it so quickly was also part of a great savings to me!
