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6 questions answered by our experts.
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Rosemary
December 28, 2022
Looking for display screen that has the white letters. The first block says ice/water and it has rubbed off. It’s only year old the digital part is fine but it looks like the letters are rubbing off. Is there a part for that. Mine is french door bottom freezer style.
For model number WRF767SDHZ02
Hi Rosemary,
Thank you for your question. The part number listed under your model number for the electronic control board with the display screen is PS12728683. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
How do I find part number for the smaller door bin? And, is this model discontinued?
For model number WRF767SDHZ02
Hello Suzanne, Thank you for writing PartSelect.com. The Smaller Door Bin is listed as PartSelect Number PS12723937. We suggest contacting Whirlpool to see if the appliance is still sold, as we just sell parts. We hope this helps!
need to see video of replacing ,once I get the part?
For model number WRF767SDHZ02
Hello, Thank you for your inquiry. While we do not have a video for replacing the led light modules, you can use a putty knife to release the tabs underneath the edge of the light (working around the edges) and then disconnect the wire, connect the new connector and line the module up and press it back into place. Good luck with your repair.
Is there a butter compartment/shelf for left door?
For model number WRF767SDHZ02
Hello Anne, thank you for the great question. According to our research, there is no butter shelf on the left side door. Only the refrigerator door bin, part number PS12723937, is on the left side door. We hope this information helps!
does fast ice mode need to be locked or unlocked for the extra ice tray to be filled?
For model number WRF767SDHZ02
Hi Ronald, thank you for the question. The fast ice feature assists with temporary periods of heavy ice use by increasing ice production. To turn on the fast ice feature, press the fast ice option. When the feature is on, the fast ice icon will appear on the display. The fast ice feature will remain on for 24 hours unless manually turned off. To manually turn off the fast ice feature, press the fast ice option again. When the feature has been turned off, the fast ice icon will disappear from the display.
Let us know if you have further questions!
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I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Purchased new motor from Partselect.com. When it arrived it came with a new rubber washer that fitted on top of new motor that was not on old motor, that how water got into old motor. However, the instruction sheet did not give info on how to access the proper way to the motor that is the door. Not wanting to damage the freezer door assy. called in a tech who made it look easy, but even he had a little problem locating access panel that was directly under the motor in the freezer side of the door. After that it was a piece of cake.
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.