This filter helps remove impurities to support cleaner operation and protect internal components. Regular replacement improves performance and extends appliance lifespan. Installing a new filter resto...
This is a manufacturer-approved mounting kit for your microwave. This kit is crucial for keeping your microwave securely wall-mounted. This kit does not include the mounting plate itself. This kit com...
This nameplate is a durable identification component designed for use on a variety of home appliances, including ranges, refrigerators, dishwashers, and dryers. Constructed from robust materials to wi...
$60.84
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Questions And Answers for WML55011HS3
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Rhonda
February 13, 2023
Open door button is not opening the door and the fan sounds like it is running even though it is off.
For model number WML55011HS3
Hello Rhonda, thank you for your question! The issue seems to be with the control boards, part numbers PS12578268 and PS12583894, the vent fan motor, part number PS16217833, and the fan motor, part number PS12349332. Good luck with your repair.
Microwave is emitting an alarm/alert sound even when not in use. I have cleaned the filters but alarm persists. What are recommended next steps? Thank you
For model number WML55011HS3
Hello Jean, thank you for contacting us. Based on our understanding of the issue, we would suggest checking the control board, part number PS12347512, to solve the problem. A malfunctioning control board can most probably cause this issue. We hope this helps!
My microwave shows F1E4 and runs (heats) any time the door is closed. It stops when the door is open. I have unplugged the microwave several times and it still heats when the door is closed. I currently have it unplugged.
For model number WML55011HS3
Hello David, thank you for getting in touch. The F1E4 error code, indicating heating with the door closed, is usually a power relay issue on the main control board or a faulty door switch. Inspect the door switch, part number PS12749558. If the door switch is faulty or shorted, it will result in this error code. If the door switch is working, you will need to replace the control board, part number PS12347512, to fix the issue. We hope this helps.
Tray continuously comes off the center turn mechanism
For model number WML55011HS3
Hello Jamie, thank you for contacting us. Remove the roller guide and thoroughly clean it and the bottom of the microwave cavity to ensure there's no food debris or other obstructions. Check the turntable tray support with wheels, part number PS12578307. If the wheels are not seating properly on the roller guide and intact. Make sure it can turn freely without resistance. We hope this information helps!
Unless you have a very comfortable background with electronics and electricity, I don't necessarily recommend taking apart a microwave. If you are very handy and are going to be VERY cautious to follow the rules of discharging caps and testing voltages before moving forward, then go for it. That said, I took the microwave off and apart. Not knowing where to find the parts, I was fortunate that the installer put the instruction book for the microwave inside the front vent slot above the touchpad for reference. it details the location of every part and it tells you very clearly what each part you test should show specific to this microwave on your multimeter. Find this guide online if you don't have it. Turn on the microwave for 20 seconds with a glass of water to make sure it's not heating - that with the noise means it's eeither the magnetron, cap, or diode. Read the notes on this site for all of the basic things to look for with the magnetron, diode, and capacitor. Once comfortable with the guide, locations of those devices, and how to test, then take it down and apart. Unfortunately, I didn't do all those things in that order, and it only wasted a lot of time trying to find the parts. Once I found the parts and put all the screws and covers back for all the areas that didn't need to be accessed for the repair, testing went quickly. The diode was bad. Ordered a new one and had it in 3 days or so. That means your microwave will be apart and sitting somewhere for a little while until you get the part and have time to repair it. Putting the diode back isn't too bad. Reassemble the microwave and put it back up again. If i had to do it again, it would take me 20 to 30 minutes once the microwave was down and on a table. Also, I used some bricks with towels over them or you could use some sawhorses to keep the microwave elevated so you can plug it in and run it after installing the new component. Again, make sure you discharge the cap before touching anything again even if you didn't run it, but just plugged it in.
I turn off the income electricity by shutting down the corresponding circuit breaker. Then, I removed the control panel from the microwave which gave me access to the capacitor and adjacent diode. After that i unscrewed the defective diode and replaced it with the new one and BINGO!
Read some instructions and easily found the fuse. Replaced it. Still didn't work. Took control panel off to check door switches. Nothing I read mentioned a second fuse. Tested and it to had blown. Ordered another one. Popped them in. Done.
