This is a manufacturer-approved mounting kit for your microwave. This kit is crucial for keeping your microwave securely wall-mounted. This kit does not include the mounting plate itself. This kit com...
This nameplate is a durable identification component designed for use on a variety of home appliances, including ranges, refrigerators, dishwashers, and dryers. Constructed from robust materials to wi...
$60.84
In Stock
Questions And Answers for WML55011HS2
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Jeff
January 11, 2023
When plugged in a tune will play and clock will flash. When the OPEN button is pushed: 1. The door will not open, 2. Clock stops flashing, 3. There is a motor noise but it does not appear to be any of the fans running. 4. The turntable is to running. 5. The oven is NOT heating. 6. The oven light is OFF. The noise seems to be coming from the right rear area but it is hard to tell.
Any idea what might be causing this problem?
For model number WML55011HS2
Hi Jeff, thank you for asking. According to the symptom, it is most likely that the door interlock switch, part number PS12749558, or the main control board, part number PS12347512, is damaged and needs to be replaced. If you require assistance to place an order, please contact customer service. We hope that helps!
Door will not close. Little white button preventing it from closing, will not push in
For model number WML55011HS2
Hello Dana, According to our research, there seems to be an error with the interlock assembly, part number PS12749558. You may need to replace it to fix the issue. Glad to be of assistance!
When opening the door with the button, the door will open but there is a sound like a motor is continuously running, does not stop unless you unplug the microwave and the white button stays in. Thank you in advance for your help.
For model number WML55011HS2
Hi Tony,
Thank you for your question. If there is a noise coming from the microwave, we would recommend checking the diode and the turntable motor. Before removing and checking the diode, for safety reasons, since the microwave capacitor can still store electricity even when the microwave is unplugged, it is usually advised that you discharge the capacitor before any attempt at repair. We have included a link on how to do so. We hope this helps!
When cutting on the light button it displays Hi, Low, and Off but the light will not come on. Never had this happen before what could the issue be?
For model number WML55011HS2
Hi Vickie, thank you for reaching out. The issue seems to be with the main control board, part number PS12347512. You may need to replace it to fix the issue. We hope this solves your problem!
Door open button won't work. There is a sound coming from behind the control panel now. Sounds like a motor running.
For model number WML55011HS2
Hi Allen, thank you for the question. Based on our understanding of the issue, we would recommend checking the control panel, part number PS12578270. You may need to replace it to resolve the problem. We hope that helps!
Unless you have a very comfortable background with electronics and electricity, I don't necessarily recommend taking apart a microwave. If you are very handy and are going to be VERY cautious to follow the rules of discharging caps and testing voltages before moving forward, then go for it. That said, I took the microwave off and apart. Not knowing where to find the parts, I was fortunate that the installer put the instruction book for the microwave inside the front vent slot above the touchpad for reference. it details the location of every part and it tells you very clearly what each part you test should show specific to this microwave on your multimeter. Find this guide online if you don't have it. Turn on the microwave for 20 seconds with a glass of water to make sure it's not heating - that with the noise means it's eeither the magnetron, cap, or diode. Read the notes on this site for all of the basic things to look for with the magnetron, diode, and capacitor. Once comfortable with the guide, locations of those devices, and how to test, then take it down and apart. Unfortunately, I didn't do all those things in that order, and it only wasted a lot of time trying to find the parts. Once I found the parts and put all the screws and covers back for all the areas that didn't need to be accessed for the repair, testing went quickly. The diode was bad. Ordered a new one and had it in 3 days or so. That means your microwave will be apart and sitting somewhere for a little while until you get the part and have time to repair it. Putting the diode back isn't too bad. Reassemble the microwave and put it back up again. If i had to do it again, it would take me 20 to 30 minutes once the microwave was down and on a table. Also, I used some bricks with towels over them or you could use some sawhorses to keep the microwave elevated so you can plug it in and run it after installing the new component. Again, make sure you discharge the cap before touching anything again even if you didn't run it, but just plugged it in.
I turn off the income electricity by shutting down the corresponding circuit breaker. Then, I removed the control panel from the microwave which gave me access to the capacitor and adjacent diode. After that i unscrewed the defective diode and replaced it with the new one and BINGO!
Read some instructions and easily found the fuse. Replaced it. Still didn't work. Took control panel off to check door switches. Nothing I read mentioned a second fuse. Tested and it to had blown. Ordered another one. Popped them in. Done.
