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Helen
December 15, 2021
Hello, the fan is not working on my microwave. Turntable works fine, digital time can be tapped in ok. And inside light is ok. The microwave goes on when cold, but shuts off before time ends. What do i need to get the fan to work ? Thanks for your help.
For model number WMH32517AB2
Hello Helen, There are door switches in a microwave which must be sealed tightly for the microwave to operate properly. If the microwave runs for a few seconds and then shuts off, the door switch might be defective or loose. The three switches are Microwave Door Interlock Switch PartSelect Number PS2361111. Door Switch - 3 Terminal PartSelect Number PS10057151. Door Switch PartSelect Number PS2361113. We hope this helps.
Our microwave and hood work fine but does not heat up anything. There is a symbol when it is running in the lower left screen that lights up-it is a box with 3 squiggly lines in it. Can you help figure out what is wrong?
For model number WMH32517AB2
Hello Brook, thank you for contacting us. We would recommend checking the following parts to fix your issue: Diode, part number PS12584264, Fuse, part number PS1960938, Door Switch, part number PS10057151, and Magnetron, part number PS11703077. We hope this helps! If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
The nightmare was that this microwave is installed under the cabinet....in order to get to the light bulb I had to pull out my stove then squeeze into the space between the stove and counter....my old microwave light bult was much easier to change.....Shame on Whirlpool for making this so difficult.....must be a better way to cover the light bulb so that we do not need a screwdriver to remove the door to get to the light bulb
Ordered top & bottom micro-switches and mounting plate parts. Internet reviews could not find specifics if the issue was due to a top/bottom or combination of micro-switch or mounting plate failure. Pulled the plug. Removed the top vent assembly cover held in by 2 Phillips screws inside the vent. Removed the control panel held in by 1 Phillip screw at the top vent assembly area. Lifted control panel upward to release the catch and moved it off to the side - didn't disconnect any leads. Used a Torx bit to remove the door switch mounting plates at the front and pulled the plates through the opening from the control panel. Documented the wire color code connections, the top plate uses 2 micro's with one using both the closed & open contact. Installed the respective micros on the mounting plates and worked backwards with the wiring and removal steps. Once completed, the open/close sensing has worked every time.
