The drain pump and motor assembly may also be known as the washer drain pump and is a part for your washer. The drain pump helps expel water from the washing machine. The drain pump is activated after...
$160.58
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This hot water inlet valve is designed to regulate water flow into the washing machine during operation. Featuring a standard hose fitting inlet and a single water outlet, it opens as needed to allow ...
$78.09
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This washer hose with bellows, also known as a dispenser hose, is a genuine OEM replacement part for your washer. Replacing this part can be helpful if your washer is leaking. The dispenser hose conne...
$63.78
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The magnetic door plunger attaches to the inner door panel of your washer and will hold the door open when the washer is not in use and allows the door and tub seal to dry. By doing this it will preve...
$78.50
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The blue plastic detergent dispenser holds the detergent and then dispenses it into the washer during the wash cycle. If the detergent dispenser is broken, lost, or if the detergent is not dispensed d...
$36.85
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This part is the replacement rear tub gasket for your washer. It is made of black plastic and is approximately 3-1/4 inches in diameter. The rear tub gasket forms a watertight seal between the rear tu...
$56.87
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This replacement pump filter, also known as a filter assembly, is a genuine OEM part for your washer or washer/dryer combo. Before beginning this repair, turn off the power and water supply to your wa...
$33.92
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Questions And Answers for WM4370HKA
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Rick
January 25, 2023
This is a continuing discussion from a question my wife asked a month ago.
The front load washing machine is not pulling the softener liquid located in the dispenser into the machine during any cycle. When the load is done, there is still softener along with water added to the softener dispenser. The detergent and bleach dispensers work fine. It's like the water back loads into the softener dispenser. My husband unhooked the hoses in the back of the machine and checked the filter, which was fine. The softener dispenser is very clean not clogged. It is properly aligned. The softener dispenser is not damaged. I do not believe replacing the dispenser will fix the problem. Could it be a problem with the Inlet Valve Assembly, PN PS12076078? The hoses that connect to the Inlet Valve Assembly are not plugged. Do I need to call a qualified repair tech?
For model number WM4370HKA
Hi Rick,
Thank you for your question. To verify if the water inlet valve is the problem, you will need to test it with a multimeter. Set your multimeter to Rx1 and touch the probes to the terminals. The reading of a functional valve varies from model to model, refer to your owner’s manual to determine what your reading should be. If you do not receive the recommended reading, you will need a replacement water inlet valve. The part number listed under your model number for the water inlet valves are PS3527427 and PS12076078. If you need to place an order for these parts, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
The front load washing machine is not pulling the softener liquid located in the dispenser into the machine during any cycle. When the load is done, there is water added to where the softener is in the dispenser. The detergent and bleach dispensers work fine. It's like the water back loads into the softener dispenser. My husband unhooked the hoses in the back of the machine and checked the filter, which was fine. What is the problem and what do you recommend?
For model number WM4370HKA
Hello Pat, thank you for contacting us. There are a few possible reasons why your front-load washing machine might not be pulling the fabric softener from the dispenser during a wash cycle. Some possible causes include:
1. The fabric softener dispenser is clogged. Over time, fabric softeners can build up and clog the dispenser, preventing it from dispensing properly.
2. The fabric softener dispenser is not properly aligned. If the dispenser is not properly aligned with the opening in the drum of the washing machine, it may not be able to dispense the fabric softener into the wash.
3. The fabric softener dispenser, part number PS3522644, is not functioning properly. If the dispenser is damaged or not working correctly, it may not be able to dispense the fabric softener into the wash.
Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
When start wash cycle it just won't advance and just continue washing
For model number WM4370HKA
Hi Tony, thank you for reaching out. The most likely reason why your washing machine won't advance to the next cycle is a faulty control board. To fix this issue, we would recommend checking the main control board, part number PS12080686. We hope this solves your problem!
My LG front load washer is showing "LE" on the screen.
Is there a parts number I can look up to purchase a hall sensor to be replace?
For model number WM4370HKA
Hello Cesar, thank you for contacting us. According to our research, the LE error code indicates that the motor is locked, possibly due to a heavy wash load. If the issue still occurs, you may need to check the rotor assembly, part number PS3532774. We hope this solves your problem!
Washer is making a sound and the drum isn't turning and the water isn't being pulled out in any setting. The washer drum is not turning and when manually turning the unit it seems to just go back into the same position as before.
Tried to empty the water through the drain hose located in the bottom left side of the unit and no water is expelled, leaving the water within the drum.
For model number WM4370HKA
Hi Steven, thank you for reaching out. Based on the description that you have provided, The washer’s pump may be clogged or malfunctioning. You can try checking the pump for any obstructions that could prevent it from draining the water. Sometimes small debris or coins can block the pump. If it is faulty, we would recommend replacing it, the part number is PS3579318. We hope this information is useful!
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer came apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
There is a magnet at the bottom of the door which allows the door to be held ajar when the washer is not in use to allow the tub and gaskets to dry. A tab on the plastic housing which retains the magnet broke which allowed the housing to pull free of the door and stick itself to the machine preventing the door to close. Easy fix to replace the magnet was $18. Instructions were included in the box. Part number on the drawing was A165. PS3618292 Magnetic Door Plunger
Thank you for the very helpful YouTube video. After watching the video, I was able to diagnose the problem, buy the part from your website, and complete the repair. This is my personal machine - I am not a professional repairman.
