WM1388HW (ABWEPUS) LG Washer - Instructions

Followed directions on the video and went like a charm. Very impressed with service and video

I did repaired while looking at video at your site .thanks to your team ..

1 - Remove 3 electrical connections
2 - Slide spring clamp back an inch or so on 1 hose. Pull hose off of old unit. Attach the same hose to new unit and reclamp.
3 - Repeat with other 2 hoses
4 - Reconnect electrical connections

Unplug the washer! Turn off the HOT water valve. Remove the hot water hose at the connection on the back of the washer. Remove the two Phillips head screws holding the top of the washer. Slide the lid toward the rear until you feel it disengage, then lift it off, setting it aside.
Unplug the electrical connector on top of the hot water valve (just pulls off).using pliers compress the hose clamp, slide it away from the hot water valve and pull the hose off the valve fitting(it will have some water remaining so lift it up and secure it to the brace above the hoses).
Remove the two phillips head screws that hold the valve in place. Pull the valve toward the front of the washer to remove it and compare it to the new valve.
To install the new valve, reverse all steps insuring tight water hose clamp and electrical connection. Install hot water hose, plug it in and turn on water. Test run and check for leaks. Unplug it and reinstall top.

I followed the video and my repair went just like the expert showed on the video. The hardest part was pulling the washer away from the wall and getting enough elbow room to be able to work on the washer. I will definitely come back to this site for my next appliance repair.

Very simple. Watched video.
Pulled the washer out to get behind it.
Turned off water supply, unplugged it.
Unscrewed the screwesholding the top in place, slid top back, lifted it off.
Used pliers to open the clamps holding the pipes to the valve - one at a time. And fitted the pipes to new valve, one at a time.
SOME WATER REMAINS IN THESE PIPES, SO PUT A TOWEL UNDERNEATH TO CATCH IT.
Removed the electrical connectors one at a time and fitted them to the new valve one at a time.
Did same to the hot valve - not leaking but decided to replace it before it did leak.
Reattached water supply hoses and electric plug.
Tested the washer cycle to make sure no leaks.
Put top back on and pushed washer back to wall.
Apart from the testing, the whole job took 25 minutes.
The parts arrived on Day 2 after the order.
VERY PLEASED WITH EVERYTHING!

I removed the Wire and spring from the tub seal and then removed the seal on the side of the washer that contains the Door switch. I removed the two screws that held the door switch in place while holding the switch with my other hand. Once the screws where out I pulled the switch assembly out thru the gap and removed the wires from old assembly. I then plugged the wires into the new assembly aligned the holes up and put the screws back in the new door switch assembly. I then put the door seal and tub seal holder back on. This took about 15 minutes. I do recomend that you unplug the washer before starting this process.

Turned off hot and cold water supply. Pulled out machine and disconnected hoses, unplugged power.

Unscrewed 4 screws at back top of machine (holding plastic bracket to cover). Pulled out trays from front where detergent is poured, and removed small screws under trays.

Slid cover back and up. This was the only tricky part. There are pegs that must line up with large holes in cover before you can easily lift cover up. Helps to look from underneath and find pegs on each side.

Using pliers, fully open clamps holding hoses to the inlet valves, and carefully pull off hoses while keeping clamps open with pliers… making sure to keep track of which hose goes to each motor. Take a picture of electrical connectors noting color and sequence of connectors on each inlet valve motor. Pull all connectors off.

Unscrew screws holding each inlet valve to machine. Put new inlet valves in place of old, and screw in place. Reconnect hoses (using pliers to hold open clamps, then slide clamps over tubing and inlet valve connector). Reconnect electrical connectors carefulljng lining up colors of wires and sequence using picture taken in previous step.

Replace cover. Screw all screws back to secure cover. Replace trays.

turn washer on it's side. dampers are visible from underneath. use needle nose pliers to "pinch" end of retaining pin and pull pin out. it will take some force to remove. i would recommend replacing all 3 as i had one that had a mounting tab broken off. i then realized the other dampers were bad. there should be resistance in the up and down motion. if not replace.

E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.

First unplug the machine. Turn the water off to the hoses. Remove the hoses from the machine to make it easier. Remove the screws from the back of the top cover. Pry the front sides with a screwdriver and lift. Standing behind the machine on the left side you’ll see the three solenoids or inlet assembly. Remove the two screws so as to take the inlet assembly out. There are hoses attached to the assembly.

Unplug and disconnect water lines. Move washer out. I used soapy water to make it easier to slide because it is stacked washer and dryer. Slid dryer onto large trash can saving my back. So easy. Make sure it is heavy duty . Removed lid. Removed old part by removing to screws in back. Disconnected 3 wires, disconnected one hose at a time while reattaching each one to new part. That way I was sure to get them back in the right place. Attached back to machine . Put water hoses back on and checked for leaks before but lid and dryer back in place. Ta da!! This was so easy. I am a 57 year old woman and this was pretty simple. I tried trouble shooting by using tub cleaner and everything as manual suggested but it still leaked. Watch a lot of you tube. Apparently lg has this happen with this part a lot. Thank you parts select. I’m sure this saved me a lot of money. I have had enough money bleeding from my pockets with bigger home problems. Thank you.

YouTube is your friend for many such repairs. See this link for an overall description:

https://www.youtube.com/watch?v=WuvLuC8x4_s

I had to remove the top panel to determine exactly which valve was leaking. It turned out both hot and cold-water valves were defective.

After unit is unplugged and top is removed, it's a simple matter to remove/replace hose connections and electrical connections. It took me less than an hour to complete the task once parts were in hand.

Again, YouTube is your friend for such repairs.

I actually did the repair exactly as the video showed. If I would have had the part at the time of discovering the problem it would have been about a 45 minute repair from start to finish. Worst part of the whole fix was moving the heavy washer.

Figured out how to take off top of washer, look inside for problem, ordered new part, watched video how to replace part. All on line. $65.00 later and my 19 yr old washer is still working awesome.