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Joe
January 17, 2023
The left front element does not turn down the heat as it should. If on high and reduce to medium it stay on high sometimes
For model number WFE320M0JW0
Hi Joe, thank you for reaching out. The problem seems to be with the Element Control Switch and you may need to replace it, the part number is PS11754687. The Element Control Switch turns the surface element on and off and controls how much heat the element produces. If that does not take care of the issue, we would recommend replacing the Surface Element, part number PS16543522. Please reach out to customer service if you need help placing an order, anyone will be happy to assist you. We hope that helps.
Hello,
Oven was more than 50 degrees off at 350. I replaced the temperature sensor (PS11749737 Oven Sensor) and after it was installed temp was still off. I next calibrated the oven to +30 ( as high as it will go) and that made it a little better and it’s still about 20 degrees off. What would be my next step? Replace… Safety thermostat? New oven element?
Thank you.
For model number WFE320M0JW0
Hi Ben, thank you for reaching out. We have concluded that the issue is with the control board, part number PS16730875. We hope this solves your problem!
Hello Jorge, Thank you for your inquiry. If you haven't already done so, try resetting the range by unplugging it for 10 minutes and then reconnecting it. If you are not getting a specific error code, then you may have a wiring issue or an issue with the control board. Also check to see if any specific codes come up as ERR is just a generic message. We hope this helps you.
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
Opened up the back of the stove. Unpluged the sensor. Replaced the sensor. Replace the back of the stove.
The sensor that has been replaced is not what is expected. After reading all of the instructions for adjusting the temperatures, the only temp that stays steady is when we first turn on the oven to 350 degrees. That stays steady but when I turn it to 400 it slowly goes up to 425 degrees.
removed the screws holding the back metal panel, this exposed the wires to the switch. tested the wires to find that they were live when the switch was in the off position. ordered a new switch. UNPLUGED THE STOVE. removed the knob on the front of the stove. this exposed 2 screws, removed screws and the switch came away from the stove. removed each wire from the old switch and replaced them in the same position on the new switch. inserted new switch into the stove and attached the 2 screws. replaced back panel and pluged in stove. all tested well
![Replacing the Infinite Control Switch, 6"](https://img.youtube.com/vi/Iiozm-ZzeRw/maxresdefault.jpg "Replacing the Infinite Control Switch, 6"")
