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Jose
August 11, 2023
On spin cycle it tumbles out of control
For model number WA45M3100AW
Hi Jose, thank you for the question. Based on our understanding of the issue, we would recommend checking the suspension rods, part numbers PS5576568, and PS12592526, as they are the most likely cause of this issue. If any of the suspension rods are faulty, you may need to replace them. Please contact us anytime if you require further assistance!
Though I could hear and feel the drain pump running, the washer would not drain. This model does not have a filter for the drain pump. I lowered the discharge hose from the stand up pipe on the wall, and lowered it to the floor. Water ran right out, so no blockage in the drain system. After removing the inlet and outlet hoses to the pump, a quick inspection showed the impeller on the motor was off the shaft and flopping around. Bingo, motor runs but cant pump. Ordered from Partselect and received in ONE DAY. I really didn't want to go back to it that soon, but they certainly did their part. Ha. Thank you all. Greg
Shut off water and electrical supply to appliance, take water supply hoses off to allow for proper access to back of machine. Take off back panels of appliance. Disconnect two hoses from pump. Take out two screws which attach pump to washer body. Detach wiring which connects pump to control unit ( that takes a little time). Install pump in designated location, connect hoses, connect wiring to control unit, connect appliance to powere source, test run to make sure everything works properly, make final detailed wire connection Pump to control unit, install back panels, Connect water supply hoses .....and be proud of yourself!
