This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
This washing machine suspension rod kit includes 4 suspension rods, 4 suspension balls, and 4 bushings to stabilize the washer tub and minimize vibrations during operation. If the washer shakes or vib...
If your washer is noisy, spins slowly, or leaves clothes soaking wet, this splutch cam kit might be the fix. It helps your machine switch between washing and spinning by connecting the motor to the ba...
If your washer isn’t spinning or making strange noises, the drive belt might be worn out. This genuine replacement belt connects the motor to the drum, helping it spin and tumble your clothes properly...
If your washer won’t start, spin, or agitate, this shift actuator might be the fix. It helps switch between wash and spin cycles and controls the agitator’s movement. It fits many Whirlpool, Maytag, a...
These parts are the replacement suspension rod supports for your washer. They are made of plastic and are approximately 1 ½ inches in diameter. This package will come with an 8-piece set of suspension...
If your washer isn’t filling properly, keeps running water, or has a leak at the back, the water inlet valve might be the problem. This part controls how much hot and cold water enters the machine and...
If your washer is noisy, shaking, or leaving clothes wet, the drive block might need replacing. This part connects the basket to the drive shaft so it can spin properly during cycles. It’s built for l...
Having a problem with a funky-smelling washing machine, or one that just doesn't seem to clean your clothes as well as it used to? Say hello to the Affresh Washing Machine Cleaner by Whirlpool. This p...
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14 questions answered by our experts.
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John
December 27, 2019
Washer in spin cycle goes out of balance with light loads 3 pairs of jeans, was not a problem 12 4 months ago.What might be the fix
For model number RTW4640YQ1
Hello John, thank you for your inquiry. We recommend replacing the Washing Machine Suspension Rod Kit or the Suspension Rod Support. I hope this information helps!
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Craig
November 22, 2023
My washing machine vibrates, shakes, thumps and moves in the spin-cycle. What are the possible causes of this problem?
For model number RTW4640YQ1
Hello Craig, thank you for contacting us. Based on our research, the issue is most probably with the suspension rods, part number PS11703290. We would recommend replacing it to fix the problem. It supports the wash tub and keeps it stable during unbalanced loads. Glad to be of help!
The lock button will not release.Or it's stuck on lock.
if you can give me some type of idea i certainly appreciate it thank you
For model number RTW4640YQ1
Hello James, thank you for your inquiry. If you lock button will not release, this is due to a bad lid latch assembly. The replacement part for your model RTW4640YQ1 is part number PS3497627. I hope this information helps!
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Vincent
July 29, 2021
Washer washes as usual, but doesn't spin dry. Clothes remain somewhat soaked when cycle complete.
For model number RTW4640YQ1
Hello Vincent, Thank you for writing. Some common fixes if the clothes are still wet, you may have a worn or loose Belt, Part Number: PS11747978 a worn Clutch PartSelect Number PS10057144 or a worn Drive Motor Pulley PartSelect Number PS11757089. Good luck with this repair!
The cold water comes in very slow. Verified that the pressure is good with the hose off, could the solenoid be clogged or failed? Hot water side is fine
For model number RTW4640YQ1
Hello Hank, thank you for your question. Yes, it sounds like the water supply valve isn't opening up to allow enough cold water into the unit. We would recommend replacing PartSelect Number: PS11757114. I hope this helps.
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
