RF267AEBP/XAA Samsung Refrigerator - Instructions

The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video the installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.

Went to You Tube and saw video on how to replace broken mullion spring. Ordered part online (more than one in case one broke -very cheap <$3.00 per part). Watched video twice and was able to follow instructions and insert spring correctly. Not difficult if you pay attention to details on how the spring must fit and which end goes where. The door works perfectly!

Unscrewed 1 screw, removed panel, disconnected old icemaker and removed it, Added new icemaker, reconnected, replaced panel, replaced screw, & reset new icemaker. Started making ice almost immediately. Threw out entire first load of ice. Working great since! I wasn’t sure if it was the icemaker or the water valve to it so had a guy come out ($50) who confirmed it was the icemaker. He wanted $550 to replace it (part/labor). We bought the part here at Part Select for $185 (part/tax/delivery) and saved $265 on a job that took less than 15 minutes.

There is a pretty good video about this on youtube, but complications arose nonetheless. The replacement spring supplied by Partselect is a bit different from the original in two ways. First, it is made of heavier-gauge wire; this is a good thing for durability, but it makes installation tougher. Second, the ends of the spring, which are bent at right angles to the spring axis in order to fit into the plastic sleeves that hold the spring ends, are far too long. Once I figured this out, i snipped the ends down by a quarter inch or so, and they fit into the sleeves just fine after a certain amount of persuasion from needle-nose pliers. All things considered, it was a bit harder than it should have been, but the door works now, so all is well.

Took shelving out of freezer removed panel. Took second panel
out and removed motor. Whole repair took 45 minutes. Works perfect

Went on the Internet to find the installation instructions.

Used a pair of needle nose pliers and replaced the spring.

Show how to fix it on YouTube so that helped a lot. I ordered a new spring gave all the correct information and the spring was too big that showed up
lol so had to go to Plan B an modified the broken spring lol works great now

This company has everything!! One simple spring was all I needed. Fast shipping and product was exactly what they said I needed. Took me less than a minute to fix!! I’ll definitely shop here again!!

Once I understand how to remove the old part the rest was very easy .
Had ice in a couple of hours .

Used pliers to put new spring in place;
Time took about 3seconds and I’m a female. Video provided very helpful.

I am 70 and identified the problem and ordered the part. I watched a video lots of times that showed how to... slowing it down to catch details.
It is very easy... and the only problem was that when you are trying to get the assembly out you need a lot of hand strenght that I don't have.
My son easily wriggled and loosened it and out it came. Plug in the wires and pop the new unit in.
Two hours later I heard the delightful sound of ice dropping into the bucket and amazingly the bottom freezer started making ice too!
There is no mention that they are related but it did. We thought the freezer sensor had died but it all works!

You can do it! Best, pb

Placed one end of the new spring in left hole and used the needle nose pliers to insert the other end of the spring in the right hole.

Placed lower spring leg in hole first. Manipulated upper spring leg into upper hole with needle nose pliers.

Spent a dollar 1.97 on the spring.7.00 on shipping and fixed it in less than 5 minutes.Fantastic