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$115.24
In Stock
Questions And Answers for RF265BEAESRAA
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Karen
October 7, 2025
Freezer Handle is broken left side hanging, there is no mounting stud and handle plastic part is broken. I can't find just the freezer handle just the set of 3 handles.
For model number RF265BEAESRAA
Hello Karen, thank you for reaching out. The freezer door handle for your model is part number PS4176693. We hope this solves your problem!
Freezer stays warm upper part works fine. What will cause this?
For model number RF265BEAESR
Hello Tracy, thank you for contacting us. According to our research, a faulty freezer temperature sensor, part number PS4138649, is causing the issue and needs to be replaced. A malfunctioning temperature sensor might send incorrect temperature readings to the main control board, causing the system to not run the compressor or fans as needed. We hope this helps.
This is the Samsung French door refrigerator style that so many people have complained about freezing up and not cooling the top section. I first changed out the defrost thermostat and this did not correct the problem. I done a quick resistance check on the temp sensor that's mounted on the evaporator itself. The resistance would change when holding an ice cube on the sensor so I just assumed it was ok. PLEASE TAKE NOTE: When performing a resistance check on this sensor, make sure your readings match the Samsung temp/resistance chart in their literature. My sensor was way off calibration and was causing the freeze up. Its working as designed now and DW is happy again. Learn from my mistake.
It was simple. I pulled out the old seal from the track it was tucked in and put the new one in using a wood spatula to help along the folding part of the door that fits behind the other door. I replaced both seals under 15 minutes. I am a 63 year old female so I know if I can do it so can you! Tip: make sure that you line up the top and bottom and from side to side evenly before you start pressing it into the track. Refrigerator is working properly now.
I simply removed the old container & carefully removed all built up ice from the area that was to house the new container. This site helped me find the correct container in minutes. Will definitely use them again.