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$39.95
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Questions And Answers for RF263BEAEBCAA
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Steve
February 8, 2023
The water dispenser is not working. Filter was replaced about a month ago. Ice maker appears to be working fine.
For model number RF263BEAEBCAA
Hi Steve, thank you for the great question. Ensure that the water filter is installed properly, and check the water line connection and the valve position, when the water does not come out of the dispenser, check to see if the child lock mode is turned on. If the child lock is on, press and hold the child lock button for more than 3 seconds to release it. If the dispenser is not locked, try to push the select button for water, cubed ice, or crushed ice. In addition, make sure that you have selected the button to dispense water. The water tank may have frozen because the set temperature is too low. Try to change the set temperature a little warmer on the display. If it does not help, you will need to inspect the water inlet valve, part number PS8737459. We hope this is what you were looking for!
This is the Samsung French door refrigerator style that so many people have complained about freezing up and not cooling the top section. I first changed out the defrost thermostat and this did not correct the problem. I done a quick resistance check on the temp sensor that's mounted on the evaporator itself. The resistance would change when holding an ice cube on the sensor so I just assumed it was ok. PLEASE TAKE NOTE: When performing a resistance check on this sensor, make sure your readings match the Samsung temp/resistance chart in their literature. My sensor was way off calibration and was causing the freeze up. Its working as designed now and DW is happy again. Learn from my mistake.
The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video the installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.
