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$93.95
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Questions And Answers for RF20HFENBWW
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Anita
December 2, 2021
Freezer drawer handle has come off twice. What tool and size to use to properly tighten 'screw'.
For model number RF20HFENBWW
Hello Anita , Thank you for the question. The Set Screw for the handle requires a Allen Wrench. We hope this helps!
The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video the installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.
Went to You Tube and saw video on how to replace broken mullion spring. Ordered part online (more than one in case one broke -very cheap <$3.00 per part). Watched video twice and was able to follow instructions and insert spring correctly. Not difficult if you pay attention to details on how the spring must fit and which end goes where. The door works perfectly!
There is a pretty good video about this on youtube, but complications arose nonetheless. The replacement spring supplied by Partselect is a bit different from the original in two ways. First, it is made of heavier-gauge wire; this is a good thing for durability, but it makes installation tougher. Second, the ends of the spring, which are bent at right angles to the spring axis in order to fit into the plastic sleeves that hold the spring ends, are far too long. Once I figured this out, i snipped the ends down by a quarter inch or so, and they fit into the sleeves just fine after a certain amount of persuasion from needle-nose pliers. All things considered, it was a bit harder than it should have been, but the door works now, so all is well.
