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3 questions answered by our experts.
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Patricia
April 28, 2023
The plastic on the door below the electronics push pad is all cracked. Is there a way to replace the plastic or the door?
For model number PVM9005EJ3ES
Hi Patricia,
Thank you for your question. The part number for the door assembly is PS12296789. We hope this helps!
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Wade
September 1, 2021
I have had this model for two years and all the sudden when I try and start it the fuse trips. I reset the it at the box and it comes back on but hit start it does it again. Suggestion?
For model number PVM9005EJ3ES
Hello Wade, Thank you for the question. This is normally an indication one or more Doro Switches are defective and may need to be replaced. We suggest testing the switches to check for continuity. We hope this helps!
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Richard
July 12, 2021
Cannot get the lights under the microwave to work after a power outage. I have unplugged it then plugged back in and went thru the settings menu. Chef connect does not find range.
For model number PVM9005EJ3ES
Hello Richard, Thank you for the question. The Power surge could have shorted the bulbs and burnt them out and may need to be replaced, PartSelect Number PS8767095. We hope this helps!
Open the front cover by pushing it at the top (where it says “Push”), lifting up and pushing back on top edge of the old filter. Pull it out. Installing the new one is basically just the reverse of those steps! That simple.
Old filter did seem to be a little thicker (filter material), but the new one was the exact same dimensions, so it went in properly. Wish the filter material was white, so you knew just how dirty it was actually getting. But... :-D
Turned power off, removed screws from outer cover, opened door, slide cover off, removed screws, lifted panel open, removed electrical connections, then removed keypad panel. Removed screws for fan cover then removed cover. Saw blown fuse replaced fuse also used ohm meter to measure resistance of the thermostat it was shorted. removed screw holding it in place removed 2 connectors took out thermostat inserted new thermostat screwed in place put connectors back on. Put fan cover on put screws in, put key panel on reconnect all connections to key panel put screws in put cover on, screw in, turn power on.
