PSB1201NSS01 General Electric Microwave - Overview

Sections of the PSB1201NSS01

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Manuals & Care Guides for PSB1201NSS01

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Halogen Light Bulb - 120V 20W – Part Number: WB25X10019
Halogen Light Bulb - 120V 20W
★★★★★
★★★★★
(4)
PartSelect #: PS2351821
Manufacturer #: WB25X10019
This halogen light bulb is a replacement part for the bulb behind the top grill in your microwave. It is sold individually.
$33.98
  Special Order
Microwave Fuse – Part Number: WB27X10928
Microwave Fuse
★★★★★
★★★★★
(1)
PartSelect #: PS1481237
Manufacturer #: WB27X10928
This ceramic microwave fuse is just over an inch in length. It is white in the center, and metal on both ends. This is a 20-amp fuse, and is used to power your microwave. If the touch pad on the micro...
$25.31
  Special Order
Primary Door Interlock Switch – Part Number: WB24X10047
Primary Door Interlock Switch
★★★★★
★★★★★
(3)
PartSelect #: PS237015
Manufacturer #: WB24X10047
This interlock switch is located in the door latch.
$54.49
  Special Order
Monitor Interlock Switch – Part Number: WB24X25397
Monitor Interlock Switch
PartSelect #: PS11766871
Manufacturer #: WB24X25397
If your microwave won’t start even though the door is shut, this switch might be the reason. It helps your microwave know the door is closed so it can run safely. This genuine part is easy to install ...
  No Longer Available
Microwave Thermostat – Part Number: WB21X10148
Microwave Thermostat
PartSelect #: PS2321365
Manufacturer #: WB21X10148
This part will trip once the inside of the cavity overheats and exceeds the recommended temperature.
$44.34
  Special Order
Diode Cable – Part Number: WB27X10037
Diode Cable
PartSelect #: PS239148
Manufacturer #: WB27X10037
$50.15
  Special Order
Capacitor – Part Number: WB27X11033
Capacitor
PartSelect #: PS2353613
Manufacturer #: WB27X11033
$72.93
  Special Order
TRAY GLASS – Part Number: WB27X43590
TRAY GLASS
★★★★★
★★★★★
(1)
PartSelect #: PS16873477
Manufacturer #: WB27X43590
This tray rotates in your microwave ensuring more even temperatures.
  No Longer Available
HEATER SHEATH – Part Number: WB44X10050
HEATER SHEATH
PartSelect #: PS1018432
Manufacturer #: WB44X10050
$130.46
  Special Order
Motor, Turntable – Part Number: WB26X10193
Motor, Turntable
PartSelect #: PS1020855
Manufacturer #: WB26X10193
Isn't it frustrating when your microwave doesn't heat your food evenly? Solve that issue with this genuine GE turntable motor. Its primary job is to smoothly rotate the glass tray in your microwave. T...
$118.75
  Special Order
Microwave Humidity Sensor – Part Number: WB27X10857
Microwave Humidity Sensor
PartSelect #: PS1020486
Manufacturer #: WB27X10857
The humidity sensor detects humidity inside the microwave and communicates the temperature to the electronic control board.
$142.13
  Special Order
KNOB BLACK – Part Number: WB03X10131
KNOB BLACK
PartSelect #: PS226855
Manufacturer #: WB03X10131
  No Longer Available

Questions And Answers for PSB1201NSS01

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4 questions answered by our experts.
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Judy
December 7, 2023
Display screen showing wacky lights in the background and oven dial is not displaying options so I turned the breaker off.
For model number PSB1201NSS01
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Hi Judy, thank you for the question. We would recommend replacing the display control board, part number PS1022528, to fix the issue. Good luck with this repair!

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Mike
December 26, 2023
Microwave always runs when door is closed. No lights on control panel except the word “oven.” Reset button? Turn power off for a minute? HELP.
For model number PSB1201NSS01
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Hi Mike, thank you for reaching out. We have found that the issue is because of the control board, part number PS2353622. It manages various microwave functions such as heating, lighting and turntable operation. You may need to replace it to fix the issue. We hope this solves your problem!

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Edward
December 1, 2024
The display lights with scrambled digits and then goes dark, but the microwave still works. I have replaced the display board but still the same result. Any troubleshooting advice to find the real issue would be helpful.
For model number PSB1201NSS01
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Hi Edward, Thank you for your question. If you have just replaced the display board and it only displays partial characters, check and make sure that the microwave power cord is in good working order and that it is properly plugged into the electrical outlet. Electrical issues can prevent the display from working correctly. If there are no power issues, try resetting the microwave by unplugging it for a few minutes. If the characters are still only partially displayed when you plug it back in, check the wiring connections to the board to make sure they are properly fitted. If you find no issues, then you may have received a defective display board and you will need to replace it. We hope this helps!

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Derek
March 16, 2025
Clock display is still lit showing the time when I last used the microwave. However, the clock does not change and nothing else is working either. I have pressed the CLEAR/OFF button for the 5 seconds but still nothing beeps, lights, or coughs when I ask it to turn its head. Suggestions?
For model number PSB1201NSS01
PartSelect logo
Hi Derek, thank you for contacting us. We would suggest checking the display board, part number PS1018741. It is essential for operating the control panel of your microwave. It allows you to select cooking cycles and settings, thus ensuring the functionality of your appliance. You may need to replace it to fix the issue. We hope this solves your problem!

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Common Symptoms of the PSB1201NSS01

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No heat
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Won’t turn on
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Touchpad does not respond
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Tray won’t turn
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Doesn’t shut off
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Microwave completely stopped working
Turned out the issue was easily solved by replacing a single, inexpensive fuse.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Parts Used:
Microwave Fuse
  • Kim from Cliffside Park, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
964 of 1257 people found this instruction helpful.
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Under the vent light bulbs needed to be replaced
Turned of f the circuit breaker to the microwave. Unscrewed the cover (1 screw!) popped out the old bulbs and plugged in the new ones, using the bubblewrap as a handle to be sure my skin didn't touch the light bulbs so the oil from my hands didn't damage or shorten the life of the new bulbs. Turned the circuit back on. That's it!
Parts Used:
Halogen Light Bulb - 120V 20W
  • Robert from Naples, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
66 of 87 people found this instruction helpful.
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No power to microwave, no heating.
Unpluged power cord!! Removed front control panel to expose electronics (need to remove top horizontal vent cover to expose mounting hardware). Unplugged leads to control panel board. Removed magnetron with Tstat (3- phillip heads, need stubby). Installed new parts and control panel, plugged it in tested. Done.
Parts Used:
Microwave Thermostat Microwave Magnetron
  • Michael from Coulterville, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
48 of 80 people found this instruction helpful.
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