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Questions And Answers for PK7800SK1SS
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Kevin
March 16, 2023
Lower oven self clean door is locked. Won’t open. Any ideas?
For model number PK7800SK1SS
Hello Kevin, thank you for contacting us. We have found that after the oven self-cleans, the door remains locked until the oven has cooled down. We would recommend disconnecting the power to the range for 30 seconds and reconnecting it. Check that the door will unlatch. If the door does not unlatch and you do not have food in the oven, set the oven to self-clean for 1-2 hours. Wait approximately 30 minutes for the oven to cool, and then try to unlock the door. If the issue still persists, you may need to check the latch assembly, part number PS12226850, and thermal switch, part number PS2370052. We hope this solves your problem!
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Turned out the issue was easily solved by replacing a single, inexpensive fuse.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reconnect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.