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Tim
March 4, 2020
Water leaking onto the floor from under the unit near the freezer drawer.
For model number PFSF6PKWBWW
Hello and thank you for writing.
It certainly sounds like it could be a faulty or loose water filter PS8746144 and/or possibly a malfunctioning water valve PS2338130 you should check the part(s) for signs of damage and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
The water dispenser will only deliver a trickle, a loud rapping noise starts and the water stops. I have replaced part #WR57X10050 which has not made any difference. A brand new water filter was installed just after the problem started which eliminates the filter as the source of the problem. I appreciate any appropriate suggestion that I can potentially use to fix this DIY. Thank you
For model number PFSF6PKWBWW
Hi Brian,
Thank you for your question. If you are hearing a loud noise, there may be air in the lines that will need to be purged. Also, if you have recently replaced the water filter in your refrigerator, make sure that you flush it before you use it. We hope this helps. Thank you and have a great day!
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Unscrew old filter and remove(counterclockwise). Line up arrow on new filter with arrow on connection housing. Turn clockwise till resistance met. Do not overtighten. Follow directions. Simple.
First, I have to say I live in the next state over, and I recieved the parts the next day. Yeah! OK, I removed the adjacent drawers *and the removable lower storage shelves on the doors for clearance*. Taking out the broken lid is easy. The new one is a tight fit. The right side has a raised pad on the pivot point, but the left one does not. I worked the peg (pivot point) in on the right side and slowly and carefully pushed the stationary plastic left side in slightly(and sprung the lid slightly) to get enough clearance to get in the left peg without breaking the new lid pivot. While doing this, one has to make sure the shelf immediately behind the lid is in place since there are support tabs located on it, and you will have to rework the thing if you don't get them to mate on the installation.
The installation video notes that the door mullion spring has a bent end, and that the bent end of the spring is to be inserted into the LOWER hinge. However, on my refrigerator door, the bent end of the door mullion spring must be inserted into the UPPER hinge in order for the door to function properly. (Also noted that in your video the installer manually closed the door mullion rather than just closing the refrigerator door, another indication that the installation of the spring was incorrect.) After watching the video several times to confirm I was installing the door mullion spring according to the video instructions, I tried inserting the bent end of the door mullion spring into the upper hinge, which proved to be the correct installation of the door mull spring. What should have been a 5 minute repair turned into an ½ hour repair.
