NTW4701BQ0 Amana Washer - Overview
Sections of the NTW4701BQ0
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Agitator Directional Cogs
PartSelect #: PS388034
Manufacturer #: 80040
These agitator directional cogs are commonly referred to as dog ears. They come four to a package and are usually used with direct drive washing machines.
$7.31
In Stock
Agitator Repair Kit
PartSelect #: PS334650
Manufacturer #: 285811
The agitator kit is most commonly used if the top part of the agitator is not moving correctly but the bottom is. This kit now includes all pieces shown in photo plus the thrust spacer, inner cap seal...
$26.58
In Stock
Touch-Up Paint - White
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$15.95
In Stock
Lid Latch Assembly
PartSelect #: PS3497627
Manufacturer #: W10404050
The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
$85.01
In Stock
Washer Drive Pulley
PartSelect #: PS10057144
Manufacturer #: W10721967
If your washer is noisy, spins slowly, or leaves clothes soaking wet, this splutch cam kit might be the fix. It helps your machine switch between washing and spinning by connecting the motor to the ba...
$49.29
In Stock
Thrust Spacer
PartSelect #: PS334562
Manufacturer #: 285587
This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ...
$8.82
In Stock
Washer Drive Belt
PartSelect #: PS11747978
Manufacturer #: WPW10006384
If your washer isn’t spinning or making strange noises, the drive belt might be worn out. This genuine replacement belt connects the motor to the drum, helping it spin and tumble your clothes properly...
$35.94
In Stock
Washer Shift Actuator 120v 60hz
PartSelect #: PS11747977
Manufacturer #: WPW10006355
If your washer won’t start, spin, or agitate, this shift actuator might be the fix. It helps switch between wash and spin cycles and controls the agitator’s movement. It fits many Whirlpool, Maytag, a...
$82.49
In Stock
Washer Inner Cap Seal
PartSelect #: PS11748108
Manufacturer #: WPW10072840
Also known as an O-Ring. This black o-ring seal is three inches in diameter.
$14.07
In Stock
Washer Agitator Cap Barrier w/Seal
PartSelect #: PS11748113
Manufacturer #: WPW10074580
The O-Ring is included with this cap. It can be purchased separately as Part #WPW10072840.
$21.23
In Stock
Agitator Kit
PartSelect #: PS334557
Manufacturer #: 285565
This agitator kit does NOT include the fabric softener dispenser (part 8575076A). That must be ordered separately.
$230.98
In Stock
Suspension Rod Kit
PartSelect #: PS11703288
Manufacturer #: W10780045
This suspension rod kit includes four rods that stabilize the wash tub, reducing vibrations and movement during cycles. It is compatible with a range of washing machines and helps improve performance ...
$113.97
In Stock
Questions And Answers for NTW4701BQ0
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Greg
February 23, 2024
Hi When I put temp switch on cold cold
The washer starts cold but changes to warm
Instead of cold
How can I fix this
Thank you
For model number NTW4701BQ0
Hi Greg, thank you for getting in touch. Based on the description, the issue is with the control board, part number PS8768905. It manages the washer's functions such as filling, washing, draining and spinning. You may need to replace the control board to fix the issue. We hope this solves your problem!
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Amy
December 13, 2024
The lid lock light flashes and the lid won’t lock? It clicks like it’s trying?
For model number NTW4701BQ0
Hello Amy, Thank you for your inquiry. First check to make sure there are no obstructions between the lid strike and the switch and make sure the strike is not damaged and can line up with the lock latch. Otherwise, we would recommend replacing the latch. We hope this helps you.
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Matthew
October 3, 2025
Washer is banging on the spin cycle.
For model number NTW4701BQ0
Hi Matthew, thank you for contacting us. Ensure that you have not overloaded the washer. If it is fine, the issue could be with the suspension rods. The suspension rod kit for your model is part number PS11703288. You may need to replace it to fix the issue. We hope this solves your problem!
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Common Symptoms of the NTW4701BQ0
[Viewing 19 of 19]Will not agitate
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Leaking
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Spinning Issues
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Will Not Start
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Shaking and Moving
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Spins slowly
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Will not drain
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Lid or door won’t close
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Does not dispense fabric softener or detergent
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Noisy and Marks Left on Clothes
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Burning smell
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Marks left on clothes
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Locking Issues
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No hot or cold water
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Cycle Not Advancing
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Water Filling Issues
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Draining Issues
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Not cleaning dishes properly
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Timer Not Working
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
washer wouldn't agitate
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Parts Used:
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mike from Kent, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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Upper portion of agitator, no longer pushing clothing down.
The instructions came with the repair kit, it was fairly simple and straight foward.
One bolt held the entire agitator unit in the washer, as well as held the upper and lower halves together. Once that nut was removed the two halves seperated and the plastic clutch pieces could easily be replaced wtih the new onces in the repair kit.
Very easy do-it-yourself repair! Took about 20 minutes because I was being cautious. Next time I could do it in 5 minutes.
One bolt held the entire agitator unit in the washer, as well as held the upper and lower halves together. Once that nut was removed the two halves seperated and the plastic clutch pieces could easily be replaced wtih the new onces in the repair kit.
Very easy do-it-yourself repair! Took about 20 minutes because I was being cautious. Next time I could do it in 5 minutes.
Parts Used:
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Matt from Pawtucket, RI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
801 of 840 people
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Washer not agitating
On top of the agitator is a flat cap that is held in place by the friction of an o-ring, there are no fasteners. I would imagine one could get under the lip with a small screwdriver or butter knife to pop it off but I chose simply using my fingernails so as to not disfigure the cap. Under the cap you will find the head of the only bolt that holds the assembly together it is a 7/16 head and because it is in a 4" deep well your will need a 6" extension for your ratchet. Once the bolt is out the top of the agitator, the assembly with the cogs removes by hand. Set the assembly upside down on the counter, slide the black plastic ring off, pull the cogs out with your fingertips, install the new cogs put a new black ring on and set the assembly back in the agitator. Reinstall bolt. As the bolt is down in a tube, you cannot set it in place with your fingers and it will fall out of the socket. To hold the bolt in the socket during positioning you can either put a gob of Vaseline on the bolt head to hold it in the socket or form a small piece of paper over the bolt head and set it into the socket, the friction of the paper will hold the bolt into the socket. Took me less then 10 minutes, good luck
Parts Used:
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Craig from Polk City, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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