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3 questions answered by our experts.
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Lily
November 21, 2024
My microwave just stopped working. It doesn’t turn on at all. Is it something like a fuse ?
For model number MWV150KWA
Hi Lily,
Thank you for your question. If the microwave does not turn on, the fuse may have shorted and it will need to be replaced. The part number for the fuse is PS12071294. We hope this helps!
Our microwave quits in the middle of the cooking cycle - during only some of the cooking operations. Also, it fails to make any sound at the end of only some of the cooking cycles.(both can be remedied by opening/closing the door and hitting the start button again.) i'm partially disabled and rely almost exclusively on a microwave to warm/cook with.
For model number MWV150KWA
Hello and thank you for writing.
It certainly sounds like it could be a faulty one or both control boards PS11726470 and/or PS2364436 you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
Remove vent cover then remove touch screen control panel. When you remove control panel take photo of where everything is plugged in then unplug and remove control panel. 3 door switches located next to door in a plastic chassis. Test each switch with current tester. Remove the bad switch and replace with the new one. You tube DIY helped.
First thing I dir was search YouTube for any related videos and found this one https://www.youtube.com/watch?v=uHj4H9Fdxrc, it was the exact problem my microwave was exhibiting. Once I verified the problem by troubleshooting, I removed the part and verified that the switches were working fine, the door latch assembly showed signs of wear which was the cause of the problem. After receiving the replacement part I installed it, verified that power was restored to the unit and reassembled the microwave, works fine, hope it lasts a long time!
The diagnosis is about an hour. Coz, I need to open the control panel, got a tester, and trsted all critical parts inside the panel. Also, replaced the fuse just to make sure its a new one. Found out it was a switch (bottom part) that control the open/close of the microwave door.
When found out the problem, the rest of the work is easy.