This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
This washing machine suspension rod kit includes 4 suspension rods, 4 suspension balls, and 4 bushings to stabilize the washer tub and minimize vibrations during operation. If the washer shakes or vib...
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6 questions answered by our experts.
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Mark
June 30, 2021
Door locks then unlocks washer will not start the cycle.
For model number MVWX500XW1
Hi Mark,
Thank you for your question. If your washer will not start, the part that fixes this issue the majority of the time is the lid lock assembly. You will need to check it with a multimeter to see if it has continuity. We hope this helps! Good luck with the repair!
Washer will not completely drain when washing heavy loads
For model number MVWX500XW1
Hello Max, thank you for contacting us. Please do not exceed the recommended load height when using heavy loads. Also, check the lint filter, part number PS11750500, and the drain pump, part number PS11751719, and make sure there is no blockage and the pump is fully functional. Cleaning the drain filter and drain hose can also be helpful. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
after spinning the machine restarts to fill again and again. I have reset the machine to no avail. it keeps doing this over and over. HELP!!!
For model number MVWX500XW1
Hi Kenneth, thank you for getting in touch. Based on our understanding, the issue is most probably with the control board, part number PS3497631. It manages the washer's functions such as filling, washing, draining and spinning. You may need to replace it to fix the issue. We hope this solves your problem!
Hello Tom, thank you for reaching out. Based on our research, your model was approximately manufactured in 2010. For us to locate the exact date of manufacture, we will require the serial number of the unit. Once you have located the serial number, please feel free to resubmit the question and we will be happy to help you. We look forward to hearing from you!
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Mark
February 21, 2024
How many centering spring are required for this unit
For model number MVWX500XW1
Hi Mark, thank you for the question. Based on our research, your model comes with 2 centering springs. The part number of the centering spring is PS3497596, and it comes in a pack of two. We hope this information helps!
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
