MVWB865GW1 Maytag Washer - Overview

Sections of the MVWB865GW1

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Touch-Up Paint - White – Part Number: 72017
Touch-Up Paint - White
★★★★★
★★★★★
(23)
PartSelect #: PS385132
Manufacturer #: 72017
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
$15.95
  In Stock
Water Inlet Valve – Part Number: W11165546
Water Inlet Valve
★★★★★
★★★★★
(15)
PartSelect #: PS12348013
Manufacturer #: W11165546
This washing machine inlet valve is a genuine OEM replacement part designed to regulate water flow during the fill cycle. Controlled by an internal solenoid, the valve opens and closes as needed to al...
$110.42
  In Stock
Affresh Washing Machine Cleaner - 3 pack – Part Number: W10135699
Affresh Washing Machine Cleaner - 3 pack
★★★★★
★★★★★
(3)
PartSelect #: PS1960673
Manufacturer #: W10135699
Having a problem with a funky-smelling washing machine, or one that just doesn't seem to clean your clothes as well as it used to? Say hello to the Affresh Washing Machine Cleaner by Whirlpool. This p...
$25.31
  In Stock
Washer Drain Hose – Part Number: W11244231
Washer Drain Hose
★★★★★
★★★★★
(3)
PartSelect #: PS12578897
Manufacturer #: W11244231
The drain hose carries used water from the washer to your house drain.
$31.91
  In Stock
Hose Clamp – Part Number: WP285655
Hose Clamp
PartSelect #: PS11740613
Manufacturer #: WP285655
This hose clamp is sold individually.
$14.07
  In Stock
Dryer Screw – Part Number: WP90767
Dryer Screw
PartSelect #: PS11746840
Manufacturer #: WP90767
This screw is sold individually.
$10.09
  In Stock
Washer Washplate Screw – Part Number: W10752187
Washer Washplate Screw
PartSelect #: PS10064547
Manufacturer #: W10752187
Are you dealing with a faulty washplate in your washing machine? Meet the Whirlpool Washer Washplate Screw, your personal helper for securing loose or broken washplates. This genuine OEM part is highl...
$10.09
  In Stock
Agitator – Part Number: W11550891
Agitator
★★★★★
★★★★★
(4)
PartSelect #: PS16620354
Manufacturer #: W11550891
This agitator assembly is a key component in many washing machines, designed to rotate back and forth during the wash cycle to help loosen dirt and stains from clothing. It features a central shaft wi...
$102.60
  In Stock
Lid Lock Assembly – Part Number: W10810403
Lid Lock Assembly
★★★★★
★★★★★
(5)
PartSelect #: PS11722981
Manufacturer #: W10810403
This lid lock assembly is designed for use in various top-load washing machines and serves as a critical safety feature. Located beneath the washer lid, it includes the locking mechanism and wiring ha...
$115.70
  In Stock
Gearcase – Part Number: W11393685
Gearcase
★★★★★
★★★★★
(9)
PartSelect #: PS12741641
Manufacturer #: W11393685
If your washer isn’t spinning, agitating, or cleaning clothes like it used to, the gearcase might be the issue. This part powers the agitator and spin basket, helping your machine run smoothly. It fit...
$317.25
  In Stock
Water-Pump – Part Number: W10876600
Water-Pump
★★★★★
★★★★★
(6)
PartSelect #: PS11738156
Manufacturer #: W10876600
This drain pump is engineered for top-load washing machines and plays a vital role in the appliance’s drainage system. During the drain cycle, it efficiently removes water from the washer tub and chan...
$166.89
  In Stock
Washer Hose Clamp – Part Number: WP356138
Washer Hose Clamp
PartSelect #: PS11741854
Manufacturer #: WP356138
This clamp helps to prevent leaking by holding the end of water hose in place.
$13.73
  In Stock

Questions And Answers for MVWB865GW1

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5 questions answered by our experts.
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Dwight
September 1, 2022
My washer will not turn on. I checked the outlet and its works just fine. The washer is probably 6-7 years old.
For model number MVWB865GW1
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Hello Dwight, thank you for asking! Most of the time such a problem is caused by a faulty lid lock assembly (part number: PS11722981). A defective lid lock sends a false signal to the circuitry that the door is not closed, preventing the washer from starting. Please feel free to contact customer service if you need further assistance. Thank you.

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Warren
March 11, 2023
won't start till unpluged -reboot message F4
For model number MVWB865GW1
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Hi Warren, thank you for reaching out. According to our research, an F4 error indicates an issue with the water drain. You need to power the unit down by turning off the circuit breaker or unplugging it for one minute. Power the unit up by reconnecting the power. Restart a new cycle. Monitor the washer for one minute to ensure the error code does not display again. If the error code is still displayed, you may need to check the drain hose for clogging, check the drain pump, part number PS11738156, and the electric control board, part number PS12745290. We hope this helps!

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Kara
April 6, 2024
Will not turn on at all, no lights show up.
For model number MVWB865GW1
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Hello Kara, thank you for getting in touch. According to our understanding, we would recommend checking the power coord and user interface first. If they are fine, then the issue is most probably with the control board, part number PS12745290. You may need to replace it to fix the issue. We hope this solves your problem!

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Taylor
October 22, 2024
I need pic of the control board
For model number MVWB865GW1
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Hi Taylor, Thank you for asking. All pictures we have are shown on the website. They are listed under the Control Board PartSelect #: PS12745290. Good luck with the repair!

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Alexander
2 days ago
My Maytag top load washing machine is very loud while spinning. Don’t hear any banging noise, but a very loud noise that happens throughout a spin cycle. I’m guessing the bearing in the gearcase is bad but could it be something else?
For model number MVWB865GW1
PartSelect logo
Hello Alexander, thank you for reaching out. Based on the symptoms you have described, it does sound like there may be an issue with the transmission, part number PS12741641. We would recommend replacing it to fix the issue. Good luck with your repair!

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Common Symptoms of the MVWB865GW1

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Leaking
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Lid or door won’t close
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Water Filling Issues
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Will not agitate
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Spinning Issues
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Will not drain
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Shaking and Moving
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Locking Issues
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Will Not Start
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No hot or cold water
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Noisy and Marks Left on Clothes
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Draining Issues
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Does not dispense fabric softener or detergent
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Cycle Not Advancing
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Will Not Dispense
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Marks left on clothes
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Spins slowly
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Loud grinding noise when the washer was in use.
1.) disconnect power to your washer. Turn off water supply and disconnect from the washer.

open the washer top and remove plastic cap from the wash plate

2.) using 7/16 socket, remove bolt from the wash plate. If you can't remove it with a socket , I recommend using impact wrench.

3.) remove wash plate ( you might need to spray penetrating oil or wd40 inside the bolt hole to loosen it.
Check to make sure the wash plate gear grooves are not worn down, if they are, replace it.

4.) using your Maytag specific spaner nut wrench, remove the spaner nut from the shaft of the gear case. This should be right underneath where the wash plate was. If you can't turn it by hand , use a rubber mallet or hammer to encourage it.

5.) some people remove the wash basket at this point. I don't think it is necessary.

6.) close your washing machine. Tape the top closed to keep it from flying open. Tilt your washer back and prop it up where you have access to the underside of the washing machine.

7) remove motor rotor bolt and pull rotor off of the motor.

8.) disconnect the two wire connectors that supply power to motor. using a socket, remove bolts that are keeping motor attached to the gear case.

9.) Now that the gear case is all the is remaining on the underside, you can remove the 4 bolts that are holding the gear case to the washer. Now try to pull gear case out.

10.) if gearcase will not pull out, lower washer back to upright position. Spray penetrating oil or wd40 around the shaft of the gearcase and allow it to sit for 5-10 minutes. Using a hammer, lightly tap on the shaft of the gearcase and it should now fall out. ( you might have to apply penetrating oil again, or apply more force with the hammer.

11.) reinstall motor to new gearcase. Insert new gear case to the washer. Reinstall bolts and reconnect power supply wires.

12. ReInstall spaner nut inside the washer, reinstall wash plate.
Parts Used:
Gearcase
  • Charles from STARKVILLE, MS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
59 of 71 people found this instruction helpful.
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Broken lid frame at left hinge.
Raised lid to remove two Torx head screws from each hinge. Lid will then lift off of hinges. Installation of new lid was the reverse of the removal procedure. It is best to install one hinge to the lid by removing that hinge from the washer. The lid can then be installed by inserting that hinge into it's spot and then over the other hinge. Install the hinge screws into the second hinge and the job is complete. The lid now closes properly allowing the automatic lid lock to function properly.
Parts Used:
Washer Lid
  • Greg from RICHMOND, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
37 of 40 people found this instruction helpful.
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Lid was broken at the hinge and would not stay closed
Removed the old lid by removing the two screws on both sides of the lid holding it to the hinge. Then pull upon the lid to remove. Slide the new lid back on the hinges being careful to slide in the right slot in the lid. Replace the screws through the lid into the hinges and your done
Parts Used:
Washer Lid
  • Gary from GLADE VALLEY, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
24 of 27 people found this instruction helpful.
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